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**** ** **** **. *******, FL 33351
305-***-**** I email@example.com
• • • Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Seeking to apply [Skill) and [Skill) in new position. Dedicated [Job Title] successfully working in deadline-oriented settings. Experienced in fulfilling job tasks quickly and effectively .
• Market integrity
• Quality assurance
• Sanitation practices
• Public safety and security
• Database and user interface software
• Reporting and documentation
• Strategic thinker
• Strong interpersonal skills
• Operating practices
• Travel and transit oversight
• Plant operations oversight
City Letter Carrier II Miami, FL II June 2000 to March 2019
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
• Distributed mail on foot to residences and businesses, delivering to approximately [Number) customers per shift.
• Updated routes based on weather and road conditions in real time to decrease delivery times by [Number)%.
• Helped customers by carrying oversized parcels inside residences.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Sorted and placed mail into mailboxes with accuracy and efficiency.
• Directly interacted with customers in pleasant manner, always maintaining professionalism.
• Oversaw upgrades to [Number] miles of pedestrian and bicycle paths.
• Responded to citizens' complaints and requests for information and services. EDUCATION
Hialeah Miami Lakes Sr. High II Hialeah, FL II 1987 I I I 0 <