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LEXCY HOPE

**** ** **** **. *******, FL 33351

305-***-**** I adnyza@r.postjobfree.com

• • • Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Seeking to apply [Skill) and [Skill) in new position. Dedicated [Job Title] successfully working in deadline-oriented settings. Experienced in fulfilling job tasks quickly and effectively .

SKILLS

• Market integrity

• Quality assurance

• Sanitation practices

• Public safety and security

• Database and user interface software

• Reporting and documentation

• Strategic thinker

WORK HISTORY

Usps

• Strong interpersonal skills

• Operating practices

• Travel and transit oversight

• Problem-solving

• Plant operations oversight

• Approachable

City Letter Carrier II Miami, FL II June 2000 to March 2019

• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

• Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.

• Distributed mail on foot to residences and businesses, delivering to approximately [Number) customers per shift.

• Updated routes based on weather and road conditions in real time to decrease delivery times by [Number)%.

• Helped customers by carrying oversized parcels inside residences.

• Communicated customer complaints, requests and feedback to company management for swift resolution.

• Loaded and secured items in trucks to avoid damage to parcels during delivery.

• Sorted and placed mail into mailboxes with accuracy and efficiency.

• Directly interacted with customers in pleasant manner, always maintaining professionalism.

• Oversaw upgrades to [Number] miles of pedestrian and bicycle paths.

• Responded to citizens' complaints and requests for information and services. EDUCATION

Diploma

Hialeah Miami Lakes Sr. High II Hialeah, FL II 1987 I I I 0 <

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