Monica Y. Manning

adnyx0@r.postjobfree.com

470-***-****

Executive Summary

Serve as a receptive administrator who applies exceptional organizational and communication skills. Possess the ability to work with senior level executives, elected officials and community/business partners. Demonstrate efficiency in prioritizing projects and ensure efficient administrative operations are managed. Knowledge and skill set include best practice management methods and exemplary customer driven solutions. Proficient in Microsoft Office Applications. Professional Experience

National Church Residences – 260 Peachtree Street, Suite #1203, Atlanta, Georgia 30303 Atlanta Region Administrator (November 2019 to June 2021)

Responsible for daily operational and administrative functions.

Establish, manage, and maintain electronic databases for collecting senior living development, population health and facility operations data.

Maintain current knowledge of organizational policies and procedures.

Manage budget and procurement processes for expense reporting.

Serve as the liaison for Development, Marketing and Operational teams on leasing options by responding to leasing inquiries of prospective tenants.

Organize leasing events and activities (i.e., ground breaking events, grand openings, and various informational sessions).

Ensure all leasing activities and events are in accordance with applicable policies and procedures to maximize housing occupancy.

Monitor project progress and timelines; industry trends, develop internal communication strategies, and manage certain aspects of acquisitions, development and rehabilitation projects.

Review document specifications and detailed scope of work for projects.

Maintain Raiser’s Edge database of community and fundraising contacts.

Develop partnerships with faith-based, civic and various community organizations, and volunteer chaplains in order to provide programming that focus on spiritual care for residents.

Assist with the engagement of citizens to achieve long-term and sustainable outcomes, processes, relationships, and implementation.

Provide logistical application processes for site development.

Coordinate and monitor efforts related to grant administration and tracking methods for programs developed to support community housing needs.

Morehouse School of Medicine (MSM) Internal Medicine – 720 Westview Drive, Atlanta, Georgia 30310 Fellowship Programs Manager (December 2018 to November 2019)

Reported to the Director of Cardiology and Pulmonary Fellowship Programs responsible for coordinating outcomes and assessment activities in support of faculty and staff.

Oversaw ongoing efforts to implement and maintain academic performance, data collection, analysis, and reporting processes at program and institutional levels.

Established, managed, and maintained electronic databases for fellows’ performance data.

Ensured accuracy, integrity, and security of all data for fellowship programs.

Developed key performance data of academic program evaluations.

Coordinated efforts with fellows, faculty, staff, and administrators to establish and refine performance indicators to make use of performance data for continuous improvements.

Advised associate deans, chairs, and program coordinators in the development of surveys and other quantitative or qualitative feedback instruments relative to academic program performance and evaluation of fellowship programs.

Interacted with associate deans, department chairs, faculty, and staff in the design and implementation of didactic, clinical, and fellowship experiences. MY Manning

2 P a g e

Howard-Rumph Academy of Excellence - 3400 Chapel Hill Road, Douglasville, Georgia 30135 School Operations Manager (Contractor) (Mach 2018 to July 2018)

Managed client intake for academic services and programs.

Ensured all data, files, correspondence and other confidential information are adequately archived within the American High School, Ignitia, and IReady Learning Management Systems.

Maintained school information systems, permanent student records, project portal and databases for quality record keeping in alignment with national accreditation agencies with the Zoho Customer Relationship Management System.

Managed Admissions Intake Specialist to provide real-time registration of completed student profiles to receive designated educational services within a timely manner.

Provided and disseminated information to administrative and instructional staff on key programmatic information such as school calendars, events and professional development training, and other necessary information for faculty and staff.

Managed and trained staff and provided assigned tasks and progress monitoring of designated projects and coordinated with designees from various partnerships on all intake efforts for academic programs.

Developed and managed designated student caseloads for Academic Advisors.

Provided administrative and analytical support for the academic mission of the school.

Prepared materials and assessments for posting via online web pages or for distribution. Fulton County Parks and Recreation - 5565 Stonewall Tell Road, SW Atlanta, Georgia 30349 Administrative Manager (January 2012 to November 2017)

Managed a wide range of administrative functions, such as human resources, budget data systems, procurement, information management, customer service and solutions, communications, training, travel, and performance management.

Established policies and procedures and provided guidance for assignments to the project and program managers, team leaders and staff.

Managed administrative staff, including established workloads, and prioritized work assignments.

Monitored performance, interpreted policies and procedures, and resolved complex administrative, customer service-related, and staffing issues.

Managed and tracked the administration of departmental contracts and request for proposals, and addressed requirements for budgetary and operational purposes.

Planned and directed appropriate procurement methods for capital improvement projects and professional services.

Analyzed and managed a $4 million departmental budget and recommended budget related outcomes.

Administered the procurement process on various programs, projects and assignments.

Provided conflict resolution for staff, various customers and citizen requests and inquiries.

Attended senior level and executive staff meetings and events and served on various committees. Fulton County Manager’s Office - 141 Pryor Street, S.W., Suite 10061, Atlanta, Georgia 30303 Executive Assistant to the Deputy County Manager (DCM) (September 2000 to December 2011)

Managed all administrative functions in support of departmental operations, daily complex scheduling, and various travel arrangements, including requests of department heads from county workforce.

Provided administrative support for department directors and elected officials with requests of the Justice System Public Safety Agencies, and Special Services District agencies serving Unincorporated South Fulton County.

MY Manning

3 P a g e

Coordinated meetings and correspondences for the Child Advocate Board created to meet compliance with the Kenny A. Consent Decree.

Coordinated meetings and prepared reports for the Public Safety Racial Profiling Committee.

Assisted legislative team during the Georgia Legislative General Assembly.

Supervised and evaluated work performance for legislative interns and administrative support staff.

Created a six-year plan, year-end report highlighting accomplishments, and the annual Intergovernmental Directory for distribution.

Coordinated meeting of the Mayors and Chief Executive Officers for the local municipalities, and prepared briefing reports for Board of Commissioners, County Manager and Department Directors.

Monitored political and community activities that impact the County at the federal, state and local levels as related to municipalities and relevant to county budget related issues.

Monitored monthly meetings of the Board of Education and reported activities to the Executive Director and served as the liaison at city council and various community meetings and activities. Education

Masters’ Degree in Public Administration – Clark Atlanta University, Atlanta, Georgia Human Resources Management

Bachelors’ Degree of Science – Central State University, Wilberforce, Ohio Business Management

Professional Affiliations and Accomplishments

Cambridge Commons Homeowners’ Association Board of Directors (2021 to present)

Sandtown Middle School Student Governance Council (2020-2022)

Appointed to the Fulton County Schools Superintendent’s Advisory Council (2020-22)

Central State University Alumni Fundraiser Committee, Ebony Class 1990 (2020 to present)

Sandtown Middle School Girls’ of Excellence Mentorship Program (2019 to present)

Cardiology and Pulmonary Programs Clinical Competency Committee (2019-2020)

Cardiology and Pulmonary Programs Program Evaluation Committee (2019-2020)

Alpha Omega Academy Alliance Professional Development Training (2018)

University of Georgia Certified Public Management Program (September 2017)

Society for Human Resource Management (2016-2018)

Founding Member for Protecting Our Schools and Community (2015 to 2018)

Appointed to the Fulton County Schools Superintendent’s Community Council (2015-2017)

ASA Philip Randolph Elementary Parent Teachers’ Association Board of Directors (2015-2018)

Chair Advisory Board to Davenport School @ International Preparatory Institute (2009-2013)

Outstanding Volunteer Leadership for Fulton County Super Summer Youth Program (2003)

Legacy Membership Award for National Forum for Black Public Administrators

National Forum for Black Public Administrators Board of Directors for Metro Atlanta Chapter

Member of Alpha Kappa Alpha Sorority, Incorporated

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