UYIRE OTO-OBONG DOMINIC
VGC Estate, Lagos
adnyuu@r.postjobfree.com
Professional Profile:
A dedicated and experienced IT Engineer with over 5 years’ experience spanning Unix administration, End User Support (Dell, HP, Printer, IBM), cloud Computing, network administration, cloud infrastructure management, service desk operations, ATM operations, hardware, IT Security, project management and cyber security.
I am enthusiastic, result oriented with excellent reporting skills. I have proven and demonstrated ability to work with teams to deliver on key business projects in high-pressured environments within set timelines.
Area of Expertise:
Network trouble shooting
Computer Networking
Change Management
Information Security
Performance Management
Oracle/Unix Administration
ITIL
Dell, EMC, Dell Modular Array
Stakeholder Relationship Management
Proficiency in Microsoft Office Suite
Business Partnering and Services
Analytical Skill
Effective Communication
Windows Administration
IT Security
Virtualization/Storages
Career Summary
Nov. 2019 – Present IT Engineer
Computer Warehouse Group (CWG)
Seconded to FCMB, Lagos
Provide second-line investigation, diagnosis & support on user’s systems
Installation/Upgrade of Operating systems, organizational and third party products
Improve network performance by providing prompt resolution to network fault
Hardware deployment, installation and configuration (desktops, Laptops and Printers etc.)
Troubleshooting network issues
Setup/Assembling and Repair of ATM machines
Perform routine maintenance on network switching subsystems nodes across switching centers to ensure optimal network performance in order to meet business objectives
Escalate faulty devices or hardware detected after troubleshooting/diagnosing
Provide Ideas and feedback on network status
Ensure proper management and implementation of all network changes according to the organization process and procedures
Provide regular update on performance and other network outages to impacted stakeholders
Nov. 2017 – July. 2019 IT OFFICER
Thunder Bolt Security Limited, Abuja
Supported system maintenance for internal stakeholder
Purchased computers and related technologies within budget guidelines
Performed files back up and software installations as daily routine
Ensured users computers and peripherals are functioning properly
Designed and installed computer hardware configurations.
Installed software and networking systems
Troubleshoot network and software issues
Trained users on newly installed hardware and software systems
Fixed hardware, software, and networking issues
Responded to general IT requests
Ensured security software is kept up to date
Submitted monthly reports as at when due
Dec. 2014 - Sept. 2017 Project Coordinator
NDDC Nigeria Limited
Maintained and monitored project plans, project schedules, work hours, budgets and expenditures
Organized, attended and participated in stakeholder meetings
Documented and followed up on important actions and decisions from meetings
Prepared necessary presentation materials for meetings
Ensured project deadlines are met
Determined project changes
Provided administrative support where applicable.
Developed project strategies
Ensured projects adhere to frameworks and all documentation is maintained appropriately for each project
Assessed project risks and issues and provided solutions where applicable
Ensured stakeholder views are managed towards the best solution
Coordinated meetings where appropriate and distributed minutes to all project team members
Created a project management calendar for fulfilling each goal and objective
July 2011 – July 2012 PROJECT SUPPORT OFFICER
Ministry of Environment, Damaturu
Monitored projects schedules
Prepared progress reports and liaised with key stakeholders
Identified, predicted, evaluated and mitigated the biophysical, social and other relevant effects of development proposals, prior to major decisions being taken and commitments made
Assessed the possible positive or negative impacts that a proposed project may have on the environment together consisting of the environmental, social and economic aspects.
Education
NYSC Completed 2012
B.Tec Federal University of Technology, Owerri (2:1) 2011
SSCE St. Mary’s Science College, Akwa Ibom 2012
Professional Training
Advance Training on IT Security, Computing Hardware infrastructure and End
User Support (Computer Warehouse Group PLC) 2019
ITIL V4 2020
TOGAF In view
Skills
Microsoft Office Suite (Excel, Word, Power Point)
Interest / Hobbies
Programming, Surfing the Net, Reading, Community Services
Referee
Available on request