David M. Tomassi

*** *. ******** **., *******, IN. 46539 702-***-**** adnypw@r.postjobfree.com

Operations manager with 30+ yrs of experience managing and motivating employees to achieve operational excellence with significant experience in facilities maintenance and broad-based knowledge of building operation systems. Expert at managing policies, procedures, protocols and controls that streamline overall operations and resolve customer concerns. Passion for ensuring consistency and efficiency of all parts in a complex work system and known as an effective problem solver, and leader, with the ability to direct initiatives, and foster teamwork to deliver results. PROFESSIONAL EXPERIENCE

System One Holdings, LLC

Cleaning Specialist – Warsaw, IN June 2020 – Present Work without direct supervision to maintain a safe and clean working environment through the prevention of accidents, the preservation of equipment, and adhering to safe working practices. Document routine inspection and maintenance activities and trusted to performed special maintenance projects as needed. Continuous focus on consistently delivering exceptional service to our customer while following all health and safety regulations. Other responsibilities include: General housekeeping (clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, stock and supply maintenance, etc); recycling, driving and servicing floor Zamboni and forklift; chemical handling and knowledge of MSDS labels. Key Accomplishments: Trained all maintenance personnel in aspects of cleaning, maintenance, and safety procedures, ensuring they follow pre-set processes for maximum efficiency and achieve high standards. Mesquite Gaming, LLC

Cage Shift Supervisor November 2018 – June 2020

Assisted with carrying out supervisory responsibilities in accordance with the organization’s policies and applicable gaming laws. Maintained security and accountability of casino funds located in the Cage area by tracking and securing issuance/reconciliation of cashier banks assigned shift. Routinely processed high volumes of transactions using several different software applications and electronic equipment including a complex point-of sale system. Other responsibilities included: Interviewing, hiring, and training team members; scheduling and motivating team members, planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving issues. Key Accomplishments: Supervised eight employees while maintaining complete and accurate records and paperwork ensuring full compliance with departmental Internal Controls, policies, procedures, and regulations while having zero audit findings.

Circle K.

Store Manager January 2013 – April 2018

Effectively managed a team of twelve employees across multiple store locations while responsible for ensuring superior customer service and enforcing all company regulations and policies. Management style was centered around increasing customer count by delegating and motivating employees, communication, building trust, staying results – oriented as a team, and managing team energy to focus on customer satisfaction. Other responsibilities included: Carried out disciplinary actions when necessary as a primary enforcer of loss prevention; delegated daily assignments; processed payroll; took care of daily administrative tasks (scheduling employees, inventory tracking, analyzing and reporting sales data, and coordinating merchandise shipments). Key Accomplishments: No cash variances over a 5yr period with no audit findings over the same period. Increased merchandise sales 10%-13% year over year with zero sales violations. Desert Research Institute

Facilities Supervisor March 2009 – April 2012

Coordinated and oversaw workers who maintained and repaired electrical, ventilation and other building systems. Responsible for evaluating problematic systems and facilities in determining what installation or repair services needed to be performed.

Other responsibilities included: Performed initial evaluations of building systems and distributing work assignments; hired and supervised workers and organized work schedules and assigned work activity; managed the department’s budget, tracking income and expenses, evaluated each worker’s performance to ensure quality operations, investigated accidents and prepared relevant reports. Key Accomplishments: Supported government audit inspections to achieve 100% passing grade (zero findings) for 3 straight years.

EDUCATION AND CERTIFICATIONS

OTTAWA UNIVERSITY, KS

Bachelor of Business Administration/Sociology (1976) CERTIFICATIONS

Warehouse and Rough Terrain Scissor/Forklift Operator CPR and First Aid Training

Floor Zamboni and Boom Operator

OSHA 10 HR Occupational and Safety Course

Food Handler Safety Card

TAM (Alcohol Awareness) Card