Danielle Goodsell, BA HRM, SHRM-SCP

516-***-**** adnynw@r.postjobfree.com

* ******** ** **** ********** NY 11050

HR Professional with experience in consulting. Industry experience in Healthcare, Technology, Financial Services and Non-Profits.

Management Consulting experience. Keen business process engineer and implementer of technology-led HR and operations solutions.

Specialties:

* Employee Relations and HR Consulting * Management Consulting

* Business Process Reengineering * Project Management

* Change Management * Vendor Relationship Management

* Technology Deployment (HRIS, LMS, ATS, CRM, ERP, Finance) * Client Service Delivery

Computer Programs: UltiPro HR (Ultimate Software), Financial Force, NetSuite, Salesforce, SAP, PeopleSoft, ACT!, CascadeHR, Big Commerce, Attaché Payroll, QuickBooks, Word, Excel, PowerPoint, Project, Access

Language Skills: English

Experience

Sr HR Business Partner (HRBP) @ Insperity, insperity.com, New York, 2019 – present

- Employee Relations, Strategic Projects incl Organizational Design, Climate Surveys, Corp Communications, Training

Senior Consultant (CONTRACT), @ Flatiron Health, flatiron.com, New York, 2018 – 2018

- Document/identify opportunities to optimize systems and HR business processes, built business case and budget for change

- System Administrator/Owner UltiPro HRIS

- Owner of benefits administration and Open Enrollment process, managed third party vendors, built business case and budget for change

- Technical writer, documenting manuals and playbooks for People Operations and Employees

Implementation Consultant & Project Manager (CONTRACT), @ Fourth, fourth.com, New York, 2017 – 2018

- HR & Systems implementation consultation and project management on Supply Chain, Finance, & Labor Scheduling, HRIS, and Payroll projects - Prism HRIS, and Fourth proprietary labor demand and cost forecasting tool

- Technical writing, development of collateral for new product

Senior Manager, HR Operations, @ AbleTo, ableto.com, New York, 2016 – 2017

AbleTo, a venture capital backed startup providing digital/remote therapy, reducing the cost of care for Healthcare clients like Aetna, Costco

- $130,000 project: Led HCM/HRIS/Payroll RFP, negotiations, and implementation of Ultimate Software's UltiPro for 400 Ee’s

- $80,000 project: Led Finance solution RFP, negotiations, and implementation of Financial Force Finance

- Timecards project: Led implementation for contact center realizing Overtime savings measured at >$20,000pa

- Business process engineering and technical writing - reengineered key HR and Finance processes to scale for growth

- Implemented 401K plan with “Auto Enrollment” feature - generating 95% participation

- Implemented new benefits strategy: migrated from anniversary to calendar year, HSA to HRA, realizing benefit cost and administration savings

- Vendor relationship management:

Littler Employment Lawyers; Financial Force; Ultimate Software; Guardian; United Oxford; Primepay; Brokers; Landlord

- System owner/admin for HRIS, Payroll, ATS/onboarding system (iCIMs), Learning Management System (LMS)

- Systemized corporate policy initiatives, and implemented government contractor compliance obligations

- Facilities management: secured NYC office space, design, and construction of work space

President, Board of Directors, @ PRC, parentresource.org Port Washington, NY, 2013 - 2015

The PRC is a non-profit providing early education for 0-5yr olds, and an Outreach program for low income families.

Exec Management/Board role:

- Drove new strategic direction: designed/facilitated workshop, obtained support for $100,000 re-investment in facilities

- Change management: changed employee handbook to align with corp strategy, consultation, re-signed 100% of staff

- Recommended and implemented improvements to business processes and policies to align with strategic direction

- Annual salary review: managed budget and process, submitting recommendations for board sign off

- Disciplinary process & corrective action: coached managers on the process and maintaining appropriate records

- Reorganization: managed job role and organizational restructuring

- Technical writing/facilitated training: how to design classes with robust, documented learning outcomes

- Instructed legal counsel (Pryor Cashman), as party to litigation (leased premises in foreclosure)

- $55,000 project: Led NetSuite CRM/ERP/LMS/HCM project, won grant, project management, reengineered processes

Director of Human Resources @ Sabio, sabio.co.uk, 2007 - 2012

- HRBP and Leader of HR Function

- Deployed HRIS - business case $31,000, RFP/selection of CascadeHR HRIS, designed processes, project & change management

- Designed Learning Mgmt System (LMS) ensuring 100% accreditation against partner agreements (Avaya, Verint, Nuance)

- Designed/facilitated Performance Management training programs for managers

- Designed bonus scheme to incorporate performance data and company results, designed comms + change management

- Technical Recruitment - designed/facilitated technical assessment centers (solutions architects, software engineers et al)

- Employer branding - optimized careers website to improve attraction

- During my tenure at Sabio: 2011 Employee Survey showed >95% of employees were satisfied or highly satisfied with Sabio; and average annual voluntary Turnover <10%

Management Consultant @ Capgemini Consulting, capgemini.com 2006 – 2007

Human Resource Transformation projects:

Recruitment Policy & Process Reengineering - Her Majesty's Revenue and Customs, UK

ATS & Recruitment Process Reengineering - Department for International Development, Scotland

SAP Implementation - Supply Chain Module, Technical Writing, Training Design & Delivery - Centrica Energy, England

Contract/HR Projects, 2002 - 2006

- BT (British Telecom)

- Barclays

- Orange Business Services (France Telecom)

- MTC Work Solutions (Non Profit: contractor to Govt to provide youth, training & unemployment programs)

Project Lead and troubleshooter on key projects:

- Offshored entire client group: change management/corp comms, layoffs, immigration/repatriation, outplacement

- In-housed payroll from outsourced provider, deployed Attaché Payroll saving $50,000/pa

- Migrated manual flex benefits onto debit card solution saving $50,000/pa in admin costs

- Managed high volume, key staffing projects for Software Engineers, MBA graduate recruitment, and Wealth Managers

HR Consultant @ QBE Insurance, qbe.com 2000 – 2002

Team Leader, Contact Center @ American Express, americanexpress.com 1997 – 2000

Education & Professional Memberships

Bachelor of Arts, majoring in Human Resource Management, and Political Science

University of New South Wales, Sydney, Australia

Member, Society for Human Resource Management (SHRM)

Other Education

SHRM-SCP (Senior Certified Professional), Society of Human Resource Management (SHRM), 2016

NetSuite Essentials - CRM Implementation & ERP Implementation, NetSuite Technology Consulting, 2014

Register of Competence in Psychological Testing, Psychometric Assessment, The British Psychological Society (BPS), 2010

Psychometric Assessment, British Psychological Society A and B Level Plus (Qualified to administer & report), Previsor, 2010

Business Processes in Human Capital Management, SAP HR & Payroll, SAP Academy, 2007

Management Consulting Skills, Capgemini Consulting Academy, 2006

Project Management, Barclays Academy, 2005

Employment Law Practitioner Certificate, Chartered Institute of Personnel & Development (CIPD), 2005

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