DIANA BRIDGES

***** ******* ****, ****** ****, IL 60467 (H) 708-***-**** adnyj7@r.postjobfree.com

Professional Summary

Accomplished and energetic Executive, with a solid history of achievement in practice management, building and retention of client base. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Directorship/Operational/Practice-Management/networking. Occupational Health Regulations and Program/Business Development. Land acquisition and merger of medical program/practices/clinics and companies. EMR implementation and buildouts. Onsite/Near-site clinic models. Client retention, team building, standards – best practice. Delivery of exemplary customer service.

Seasoned with more than 25 years of Business Development/Clinical Operations and client service experience in fast-paced Occupational Health Environment. Excellent communication and written skills. Project management skills including the ability to implement program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner; and have the ability to develop, implement and administer budgets.

Skills

Experience

Proven Occupational Health Clinic – Palos Hills, Illinois

Director of Operations and Business Development 4/8/2019 – present

Oversee daily Operations – monitor and analyze budget/payer mix and activities of competitors

Clinical supervision/management on daily basis

Increase revenue base through deliverance of excellent service

Strategic planning/functional leadership for staff/management/client

Work collaboratively with Owners/Management to accomplish key goals and initiatives

Partner and Performance Improvement team approach to drive change, lead and sustain competition in the field of our expertise

Maintain Compliance with all agencies and contracting organizations

Business Development in transportation industries/regulations/rules/compliance

Ability to make decisions and influence others

Retention of client base

Knowledge of and ability to demonstrate management skills in planning, decision-making, setting goals and process improvement efforts for the clinic and client bases

Work without supervision

Perform job under high levels of activity, multi-tasking and working under a variety of conditions/restraints and timelines.

Proven Occupational Health, (a start- up clinic). Market to area clientele who are in need of an employer based Occupational Health Clinic to send their injured employee’s to for treatment. New sign on’s – client retention through building relationships and superb customer service.

Excel Occupational Health Clinic - Chicago

Vice President of Operations – Director of Business Development 2/1/2018 – 4/5/2019 (sold)

Oversee daily Operations – monitor and analyze budget/payer mix and activities of competitors

Clinical supervision/management on daily basis

Increase revenue base through deliverance of excellent service

Strategic planning/functional leadership for staff/management/client

Work collaboratively with Owners/Management to accomplish key goals and initiatives

Partner and Performance Improvement team approach to drive change, lead and sustain competition in the field of our expertise

Maintain Compliance with all agencies and contracting organizations

Ability to make decisions and influence others

Retention of client base

Knowledge of and ability to demonstrate management skills in planning, decision-making, setting goals and process improvement efforts for the clinic and client bases

Work without supervision

Perform job under high levels of activity, multi-tasking and working under a variety of conditions/restraints and timelines.

Working Well Occupational Health

Director/Regional Program Manager of Business Development – Vice President of Operations 03/1992 to 12/2017

Responsible for staff leadership, operational effectiveness, customer service and quality assurance, strategic planning and delivery, as well as financial management of the 13 medial practices. Worked directly with physician leadership in support of clinic initiatives. Was clinic liaison to the central director team and the hospital administration, working with the CEO and the Directors of the Central Division – wide initiatives. Excellent leadership, communication, teamwork, collaboration, strategic planning, fiscal management and project management skills with 25 years of Occupational Health Care Management as Vice President of Operation and Director of Business Development.

Developed, implemented and managed patient care delivery systems and processes in the facility setting throughout territories. Developed strategic plans and business plans to support capital funding to ensure operations are efficient and effective and met the needs of the offsite clinic locations and the market. Merger of medical clinic sites and acquired properties through land acquisition. Client base retention and upsells. Superb relationship with client base.

RFQ Bidding

Worked with Municipalities/Unions/Government Agencies

Proposals

Attended Conferences, meetings and industry events networking

Preparation of Power Point presentations and sales displays

Continuous updates to client base to inform them about new development in the company's service lines.

Development of sales goals for the team and ensuring they are met

Able to provide quality leadership to a large team of sales people

Strong communication skills and IT fluency working with lead IT personnel to meet timelines

Creative talents and the ability to solve tough problems

In-depth knowledge of the Industry and its current event/compitition

The ability to handle pressure and meet deadlines, skill in prioritizing and triaging obligations with attention to detail - Excellent Time Management/organization

Bridges/DeLaney Attorney at Law – Raleigh. Paralegal 01/1991 -

Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.

Prepare for trial by performing tasks such as organizing exhibits.

Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing

statement’s

Call upon witnesses to testify at hearing.

Meet with clients and other professionals to discuss details of case.

Investigate facts and law of cases and search pertinent sources, such as public records, to determine cause of

action to prepare case

Direct and coordinate law office activity, including delivery of subpoenas.

File pleadings with court clerk.

Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents.

Keep and monitor legal volumes to ensure that law library is up-to-date.

Appraise and inventory real and personal property for estate planning.

Arbitrate disputes between parties and assist in the real estate closing process,

by reviewing title searches.

Education:

Master’s Degree: Business July 1989 North Carolina State University – Raleigh, NC

Bachelor of Science: Business May 1986 North Carolina State University - Raleigh, NC

Associate of Science: Business April 1984

Hardbarger Business School - Raleigh, NC

Misc.:

Advocate for Women Against Violence

Mentor to No Child Left Behind

Real Estate Investor – buyer/seller

Interior Design

Author

Entrepreneur

CEO/Vice President Co-Founder of A Boy and His Dream Foundation

501c 3 non-profit

Owner/President of D & S Investments

Professional References upon request

Contact this candidate