Mohamed Hassan Elwan
Operation Manager
OBJECTIVE CONTACTS
To be part of a leading organization and to utilize my knowledge and Email:
experience for the benefit of the organization which will offer me a adny2y@r.postjobfree.com
Phone: 011********
challenging position and opportunity to grow in the field of management and Address: 7st - Sayed Makawy –Al Hay EL
administration. also at marketing and sales Tasea
EXPERIENCE PERSONAL DATA
Operation Manager Birthdate: 11 Sep 1976
Shoeroom / 2019 - Present Marital Status: Married
• Make an expansion plan, open new branches according to the market study, No. of Dependents: 2
analyze the market accurately to find a suitable place for the new branch.
• Contribute operations information and recommendations to strategic plans
and reviews; prepare and complete action plans; implement production, EDUCATION
productivity, quality and customer-service standards; resolve problems;
complete audits; identify trends
• Monitor KPI's and adjust the focus of improvement efforts as necessary to Bachelors / Accounting
meet target goal Faculty of Commerce,
• Doing periodic reports on the sales of the company’s branches and Zagazig University,1997
analyzing them.
• To understand daily, weekly and monthly store targets, clearly identifying
what this means in terms of sales, profitability, costs, staffing levels and
ensuring this information is communicated effectively to the team
• Build a good supportive relationship with Head of Retail, the Buyer and the
Management team.
• Manage day-to-day store operations including inventory management, sales
generation, and payroll.
• Completing payroll activities, including sending new starter, employee
changes and leaver information to HR accurately and on time.
• Ensuring this information is communicated effectively to the team
• Completing the morning briefs, a daily deployment planner which will
enable you to focus the team to drive customer service and sales
General Manager
SKILLS
El Morshedy Stores / 2018 – 2019
• Developing and implementing growth strategies for all the branches and Problem Solving
divided them to A,B,C categories Selling Skills
• Implement an expansion plan for 3 years and determine the good place to Sales & Marketing
open in. more than 6 branches were opened due to my personal
Sales Analysis
relationships with the lower commission.
• Oversee budgeting, reporting, planning, and auditing. Handling Pressure
• Ability to build consensus and relationships among managers, partners, and Leadership
employees. Management Skills
• Implement a reports and evaluation system to raise the level of performance
Human Resources
for the stuff.
Management
• Make important policy, planning, and strategy decisions
• Help promote a company culture that encourages top performance and high
morale.
• Support worker communication with the management team.
• Improve the operation of the goods for the company, contracting with new
local suppliers to solve the import gap
General Manager
Fourteen footwear / 2015 – 2018
• Participation in the selection of the formation and pricing according to market
requirements.
• Raise the efficiency and quality of staff and raise the level of performance
and the work of periodic assessments.
• Establishing the principle of human resource development by exploiting
existing capacities and implementing the company's promotion system.
• Establishment of new sections of the company, which are as follows:
• Control and Inventory Section.
• Electronic Marketing.
• Human resources department at the highest level.
• Modernization and development of the method of the stock control working.
• Establishment of the Visual Merchandisers section.
• Opening five new branches of the company so far to become the number of
branches 12 branches instead of 7 branches - Successful management of the
company externally and internally according to the criteria and the strategic
• Making the company's policy and regulations and applying them through
established procedures
Area Manager
Albarakat group / 2007 – 2014
• In charge of the daily running of all outlets in the eastern area
• Preparing and, once approved. implementing the annual sales plans.
• Providing the sales analysis.
• Managing marketing plans.
• Studying the sources in order to create opportunities and provide new outlet
• Plan training course for the directors of exhibitions to enable them to
implement the sales plans and the area.
• Responsible for the recruitment of the work force both locally of from
abroad, maintaining contacts with vendors and technicians of optics and
oculists.
• In charge of establishing new agencies and selecting new products.
• Management of all departments at eastern area by successful and stability
that is including (hearing care - optical indoor and outdoor - wholesales -
direct sales whole sales of medical equipment’s)
• Additional to public relations at all of ministries to finish all of documents
and licensees easier and speeder
Showrooms Manager & Sales Manager
Albarakat group / 2005 – 2007
• Supervising activities of all sales supervisors along with their 90 employees
• Conducting trainings for supervisors and follow-up their performances
• Implement sales plans.
• Assist in selecting and purchasing products with the best specifications.
• Participating in medical product exhibitions.
• In charge of whole sales.
• Assisting the sales director in finding new product lines based on market
needs.
Supervisor
Albarakat Saudi Arabia / 2002 – 2005
• Supervising 18 of the company branches.
• Managing sales activities of all company branches, preparing financial
analysis of market value, sales volume, sales turnover on a daily basis, and
analyzing potential factors that may influence the levels of supply and
demand in certain seasons.
• Evaluating goods and goods movements. ensuring balance between
inventory and exhibited goods, analyzing data in accordance with market
requirements.
• Facilitating training courses for vendors, raising skills in customer service,
defining type and nature of products that the company provides.
• Maintaining regular visits to hospitals, clinics and reach agreements with
doctors to ensure constant customer for barakat branches.
• Establishing good relationships with major companies, organizing free
medical tests periodically and following them up.
• Arranging medical checkups for school students to create future customers
to the company.
• Selecting new and distinct locations for new outlets.
• Providing row market data on the industry and the company's competitors
• Positioning the different products to the different targeted market segments,
thus insuring the right products and price for the right outlet.
Marketing Sector Manager
Cleopatra Group / 1999 – 2002
Sales Man & Marketing Representative
Cleopatra Group / 1997 – 1998
• Establishment abroad base of clients at upper Egypt therefore i am the first
one went and work there from c.c.g.
• Establishment 3 agents at upper Egypt.
• Change the public taste from the display of our competitors’ products to
c.c.g products by marketing and follow up.
• Sharing with establishments a lot of public and international showrooms.
• Rewarding to my efforts and my successful work my co. progressing me to
sector manager of upper Egypt and i was the youngest manager at c.c.g at
this time.
TRAINING COURSES:
• Communication skills.
• Time management.
• Sales skills & Sales analysis.
• The manager specific problems & alternative solutions.
• Strategic Planning.
• Human Resources & Marketing.
• Customer Service.
• Microsoft Package (Word/Excel/Power Point).
• Retail Pro.
• Microsoft Dynamics.