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Airport Arabic

Hyderabad, Telangana, India
July 30, 2021

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Career Objective:

Aspiring to be a part of Dynamic organization having motivational working environment, looking for responsible and challenging assignments that will foster my advancement and long-term relationship in an organization where my experience, education and talent could make significant contributions towards corporate objectives.


•Over 20 years’ experience in Airlines and travel Industry, especially in airport operation joined with Abu Dhabi Airport Services from April 1999.

•Strength in communicating with clients and colleagues – developing good rapport across all levels and gaining confidence.

•Ability to work under pressure, visualizes the bigger picture, conceptualise ideas, and provide alternative solutions.

•Recognized for dedication and commitment to learning, achieving results and assisting the team.

•Driven and dynamic with an ability to energise & motivate colleagues.

•Superior communication skills in more than five languages including Arabic

Academic Qualifications:

•Intermediate (10+2) from Board of Intermediate, AP, India.

•Secondary School (10th) from Board of Secondary, AP, India.

Diploma and certified courses.

•Diploma in Computerized Ticketing and Reservation System

•Diploma in IATA. I.A.T.A- U.F.T.A.A Level –1 Foundation Course, Geneva, Sep-1998.

•Certificate course in computer from NetMetric Solutions.

Ms Office (Microsoft word, excel, power point, access thorough knowledge of internet)

Airport Inhouse Training:

Attended various trainings with Abu Dhabi Airport Services & Etihad Airways.

Basic Flight Handling - Abu Dhabi Airport Services

Basic Load Control - Abu Dhabi Airport Services

DCS familiarization EY/GF/BA/KLM/LH - Abu Dhabi Airport Services

World Tracer Management (Baggage Services) - Abu Dhabi Airport Services

Ground Procedures Workshop - Etihad Airways

Dangerous Goods Awareness (DGR) - Etihad Airways

Etihad Guest Launch Training - Etihad Airways

Etihad Empowered communication. - Etihad Airways

Etihad Airways e- ticketing procedure - Etihad Airways

Etihad Induction - Etihad Airways

Virgin blue induction - Etihad Airways

Document verification basic course - Etihad Airways


•Ability to check all type of Travel Document.

•Knowledge of load and trim.

•Through knowledge of departure control systems.(SABRE)

•Knowledge of Dangerous goods regulations as per IATA.

•Through knowledge of SITA communication system

Experience in Etihad Airways:

Designation : Senior Guest Service Executive.

Responsible as a Senior Executive in Ground Services Department ensuring highest level of Guest Service in accordance with company procedures, safety and security at Abu Dhabi International Airport. The major responsibilities include:

•To monitor Check In, Transit and Departure areas.

•To allocate staff for day to day operation (check-in and boarding).

•To ensure that the company standards are maintained while delivering service.

•To support my colleagues to create team work and share responsibilities.

•To act as officer (DOS) whenever they are not available.

•Worked as Team Leader in T1A.

•Worked as a Boarding Gate Acting supervisor.

•Worked as T1 Transfer Desk In charge.

•Worked as 9W team in charge since NOV 2013 till Apr 2019.

•Worked as EY ground staff handling other Airlines( 6E,G8,)Till OCT 2020.

Work Experience 1:

Designation : Flight Supervisor

(Check-in, Boarding and Transfer Desk -Handling team Etihad Airways)

Organization: Abu Dhabi Airport Services, Abu Dhabi, UAE.

Duration : April 1999 – April 2008

Objectives & Responsibilities:

•Supervision of check-in counters, boarding gates &Transfer Desk.

•Prepare staff allocation and brief the staff about the flight and ensure all safety and security procedures taken for smooth handling.

•Co-ordinate with airline and all sections related to Aircraft handling and

•Other job related authorities at airport.

•Actioning PTM, rerouting Passenger/Baggage in case of a disruption, monitor short connections and finding out alternative in case of misconnection.

•Tactful handling of delayed and disrupted flights handling situation like over sales reconciliation and Denied boarding.

Work Experience 2:

Designation : International Counter Reservation Executive

Organization: M/s Unique Travels, Hyderabad, India.

Duration : January 1996 – February 1999.

Objectives & Responsibilities:

•Prepare travel Itinerary for clients as well as Making reservation through computerized reservation system.

•Issuing airline tickets for clients.

•Dealing with all reputed airlines for all types of ticketing services.


Listening to Music, Browsing, traveling, reading.

Personal Details:

Name : Mohammed Ajaz Ahmed

Religion : Islam

Marital Status : Married

Nationality : Indian

Date of Birth : 26/04/1977

Languages known : English, Urdu, Hindi, can speak Arabic

Driving License : : Valid UAE Driving Licence till 2023

References will be Furnished upon Request


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