Registration Clerk Warm Springs
Resume:
SM
Seymon M Miller
Professional Summary
Meticulous unit secretary bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care. Work History
Warm Springs Rehabilitation Hospital, Med. Center - Unit Secretary
San Antonio, TX
08/2014 - Current
adny2a@r.postjobfree.com
San Antonio, TX 78238
Skills
Education
Wise County Vocational And
Technical Center
Wise, VA
Diploma: Practical Nursing
Mountain Empire Community
College
Processed lab paperwork and requests according to
physicians' orders
●
Organized paperwork such as charts and reports for office and patient needs
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Completed skilled administrative work to support all office staff and operational requirements
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● Facilitated lab orders and medication administration Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
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Monitored inventory levels and advised management of need for replenishment
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Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
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Provided information for patient admissions and
discharges to foster timely processing
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Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
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● Incoming call management
● Patient chart maintenance
● Patient confidentiality
● Nursing unit operations
● Training and development
● Medical terminology
Advanced MS Office Suite
knowledge
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● Transmitting files
● Public relations
● Documentation and reporting
● Administrative operations
● Staff Management
● Staff motivation
● Data entry
● Faxing documents
● Patient Flow
Norton Community Hospital - Unit Secretary/ Registration Clerk
Norton, VA
11/2000 - 06/2014
Big Stone Gap, VA
Certificate: Nursing Assistance
Additional Information
References
Sherri Anders, BSN Director of
Outpatient Surgery and Services,
Norton Community Hospital
Heather Forester, RN, Methodist
Specialty and Transplant Hospital
Amy Olvera, RN Methodist
Specialty and Transplant Hospital
Transcribed doctors' medication orders, lab test requests and care plans
●
Arranged rapid office equipment repair and maintenance with vendors
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Routed incoming calls and faxes and drafted detailed messages to expedite response
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Executed administrative duties to facilitate unit tasks and meet team goals
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Managed incoming calls and directed to appropriate department
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● Offered departmental administrative support
Coached new employees on administrative procedures, company policies and performance standards
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Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
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Transcribed doctors' medication orders, lab test requests and care plans
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Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel
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● Enhanced office efficiency by handling 30+ callers per day Maintained accurate records of patient care, condition, progress and concerns
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Responded appropriately to physical, emotional and developmental needs of patients
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Obtained information about clients' medical history, drug history, complaints and allergies
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Scheduled and accompanied clients to medical
appointments
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● Maintained clean, healthy and safe environment
● Assisted with patient transfer and ambulation
Performed clerical duties, such as word processing, data entry, answering phones and filing
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● Transported patients from post-op
Documents objective data and routine aspects of patient care
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Reported any unusual circumstances of patients' condition or environment
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● Answered call lights and aided in patient comfort and Accomplishments
safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
Took advantage of opportunities for continuing education, quality assurance and performance improvement activities
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Scheduled and confirmed patient appointments for
diagnostic, surgical and consultation services in busy Inpatient/ Outpatient Surgical unit with 12 providers
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Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction
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Documentation - Documented patient information obtained from intake interviews
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Collaboration - Collaborated with physicians to plan and implement patient care
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Continually expanded on already in-depth knowledge of medical terminology by attending medical technology courses and seminars
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● CERTIFICATIONS
● BCLS EXPERIENCE
The following are software that I have extensive
knowledge:
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● Soarian
● Surgical Information Systems
● Meditech
● EHR
● PACS
● Mosby's Consult
● HMS
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