SANJAY KUMAR

E-Mail: adnxtw@r.postjobfree.com

Mobile: +91-987*******

~ Middle level assignments in ~

End to End supply chain and logistics baseline forecasting, demand and supply planning, Order management, International sales and operations, International freight, Import & Export Operations, Inbound and Outbound PAN India transportation, warehousing and distribution, Inventory management.

AN OVERVIEW

Result oriented professional offering over 15 years and plus in managing End to End supply chain and Logistics with an aim to accomplish corporate plans & goals successfully.

Adept at handling demand and supply planning, inventory controlling, International sales and operation, Import and Export documentation and operations, International freight, Inbound and outbound transportation, warehousing and distribution, Customer Service as well as assignments pertaining to business development for the company; learned to value commitment and goal-setting, time bound & result oriented mission & initiatives.

Proficient in handling complete commercial documentation involved in import & export trade. Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues.

Capabilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence.

An effective communicator with good relationship building & interpersonal skills. Strong analytical, problem solving & organisational abilities. AREAS OF EXPOSURE

Manage end to end supply chain and logistics

operations including baseline forecasting, production and supply planning and replenishment.

Identify Gap in Global Freight Contract, 3PL

warehouse distribution, improvise process for cost optimisation.

Manage the export / import operations and

maintaining various documents for the same. License route & vetting of necessary commercial documents. Coordinating for customs clearance, Foreign Currency Exposure, Export / Import matters & liaising with

various authorities, shipping companies and other

external agencies for various clearances / approvals.

Ensure timely distribution of the merchandise.

Managing logistics operations involving coordination with companies for sea/ air/ road transport, C&F

agents, CHA’s and other external agencies to

achieve seamless and cost-effective transport solutions.

Handle effective relationship management, acting as a point of escalation, reviewing performance,

checking client satisfaction and extending the

relationship accordingly with new and existing clients and providing a customized business solution for the resolution of problems & queries.

Manage statutory license and certification i.e. DGFT, WPC, TTC, BIS, MOEF, CE, AEO International freight contracts

Export/ Import documentation & Operations

Inbound and outbound Transport

Warehouse and distribution

Liaison/ Coordination

People Management

Inventory Management

Demand and supply Planning

Overseas Order controlling and execution

Cargo Operations

Identify and implement strategies for building team effectiveness by promoting a spirit of cooperation between team members. Managing flow of inventory through inventory analysis, inventory forecasting and planning, inventory allocation-deallocation.

Handle effectively PAN India logistics for the execution of distribution channel business. Support route development process to assure compliance with DOT regulation and identify most cost- efficient laser routes for local transportation & international logistics including reverse logistics process.

ORGANISATIONAL SCAN

Assistant Manager Logistics and Supply Chain with Hankook Tires India LLP since May 2019 till November 30th 2020

Highlights: -

Planning- Managed end-to-end supply chain operations including Baseline Forecasting, Production, demand and Supply Planning for Hankook Tires India LLP and Asia pacific countries.

Order Management: - Managed seamless integration of orders from multiple channels with inventory databases, data collection, order processing including credit verification, fulfilment systems and returns across the entire fulfilment network.

Import and Export Operations: - Handle all import and export custom clearance within timeline

• Gather, logged and monitoring all shipping data

• Translate business need and priorities into actionable logistics strategies

• Determine most effective procedure and routes for shipments

• Vetting draft import and export documents to avoid discrepancy

• Process implementation for timely custom clearance

• Establish SLA implementation

• Contract analysis of Shipping line, airlines, freight forwarder, consolidators for cost optimization

• Data management of all shipment

• Knowledge of FTP, custom law, incoterm, harmonised tariff code process and procedure, Custom regulations and other relevant government requirement/regulations

• Prioritize order cycle fulfilment, accuracy on time pickup and delivery

• Conduct research on logistics operation for improvisation

• Experience in Liaison with government agencies such as DGFT, BIS, WPC, Auditors

• Price negotiation in terms of sale and service agreement

• Coordinating monthly performance reviews with 3PL

• Coordinate special projects and managed timeline

• Handled custom duty refund, SVB renewal, AEO certification

• Hand on experience on custom policies and procedures for claiming notification benefit

Process Transformation - Identified gaps in distribution model causing high inventory holding costs and poor aligned availability. Developed a model for integration of inventory from 3 locations resulting in high aligned availability with reduction in inventory costs and logistics cost

Execution - Achieved 85 % aligned availability for 94 SKUs at 2 hubs against Forecast from the Sales Team with Product Mix Adherence

Demand planning- Prepared Production Plan for 94 SKUs for warehouse, DFC, other Asia pacific dealers on a monthly basis and managed the supply plan by considering stock at factory and lead time

Process Improvement - Improved Forecast Accuracy for Hankook from 27 % to 52 % and aligned availability to 84 % by changes in Classification and Consolidation

Operation- Developed Strategies for Safety-Stocks at different levels and Incorporated Inputs from Stakeholders to revise Forecasts based on Promotional Events

Business Process Optimization - Conducted As-Is Analysis for process of Item Creation and Developed To-Be Process reducing the TAT for Item creation

Business Analysis - Identified NPI and Aged Inventory in tyre Category and Developed a Plan of Action for clearance of Excess Inventory

Financial Impact - Reduced Stock-Outs by 8 % for High Revenue and High Profitable Items by increasing the Forecast Accuracy and Effective Deployment of stock Sr. Executive (customer Service and operation) with NIPPON EXPRESS INDIA PVT LTD, GURGAON, HARYANA (AEO certified company) Since Sep’2013 Till May 2019 Highlights:

Manage shipping arrangements for Import and keep a track of shipments with suppliers, Shipping Company/Freight forwarders and airline companies.

Essayed a key role in processing of Import from various countries.

Provided guidance and controlled to Import/Export teams & coordinating with importer, exporter, freight forwarder, shipping line, Air lines for Custom Clearance.

Worked in coordination with Import/Export vendor regarding the status of production and push for dispatch as per committed timelines.

Manage various licences, certificate mandatory for Import clearance like WPC, IC, PC for EOU firms etc.

Area of Expertise:

Managing as an Implant logistic for domestic and international customers import and export activities with a team of 7 logistics employees. Oversaw all shipments and inventory control for warehouses in India. Booked domestic and overseas shipments, cost control, documentation and invoicing. Monitored customer credit line and receivables, payment terms, Open Credit, D/P, Cash, Letter of Credit of a USA based company M/s LUTRON GL Sales & Services Pvt Ltd, Gurgaon, Haryana

(INDIA) as a Logistics & custom operation co-ordinator.

Transportation Matters: - Freight operations, Logistics planning, Operational Excellence

Custom clearance: - Import, Export, FTZ, SEZ, 100%EOU

Cost Review: - Air Freight Sea Freight, Custom clearance Quote, Transportation Quote, Warehousing Contract

Distribution Industry: - Stock management, Inventory planning, warehousing

Customer Service: - Interaction with customer, Ensure regularity compliance, Address customer request and queries, Identify and Accessing customer requirement and resolve queries, Arranging DI/pre-alert documents, Processing Airline and shipping line debit note, Shipment documents, Managing and Align customer data, Arrange MIS data to Sales and other teams

Interacting with the customer to meet their requirement.

Worked with the team on the Sales Plan.

Co-ordination with the origin team at regular intervals for replenishments, Shipment planning as well as updating customers on regular intervals.

Analyzed weekly sales data of various categories and subcategories to ascertain the performance both value and volume wise and the contribution given from different customers.

Assisted team in presenting performance reviews and suggested possible changes based on research, past performance etc

Maintain data base on quotes, trucks rates and ocean freight for cost optimisation

Communicate closely with Global Suppliers, Sales team, CS team, and 3PL team internally for support smooth business transaction or suggest suitable way to meet the demand of customer.

Responsible for working with external customers booking with an Airline carrier / forwarding agency.

Managing statutory certification likewise DGFT, WPC, TTC, BIS, MOEF, CE etc.

Providing superior customer service while handling local customers for order placement, shipment departure and arrival inquiry

Keep customers informed on the status of their order, reconcile errors in cost effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.

Consistently demonstrated thoroughness and efficiency in expediting customer bookings, dispatches, deliveries as per RDD/EDD

Support route development process to assure compliance with DOT regulations and identify most cost-efficient laser routes for local and international transportation.

Responsible for the receiving and shipping of products; worked with Warehouse personnel to assure the highest level of efficiency in the workflow.

Coordinating with the warehousing and logistics team to ensure timely arrival notice

Coordinating with the customer for road permits.

Coordinating with the Sales for their order on daily basis and providing them MIS on their order booked and shipped.

Working with Finance team for Timely Debit note / billing invoicing.

Maintain SLA’s for Complete Order Management.

Applying strong communication skills and analytical abilities to identify and resolve customer problems.

Asst. Manager (CUSTOMER SERVICE AND OPERATION’S) with VERIZON LOGISTICS PVT LTD, DELHI Since Sep’2010 to August 2013

Highlights:

Manage shipping arrangements for Import & Exports and kept a track of shipments with suppliers, Shipping Company/Freight forwarders and airline companies.

Essayed a key role in processing of Export /Import to various countries

Provided guidance and controlled to Import/Export teams that are coordinating with importer, exporter, freight forwarder, shipping line, air lines for Custom Clearance.

Worked in coordination with Import/Export vendor regarding the status of production and push for dispatch as per committed time lines.

Competently following tasks successfully:

Export/Import Vendor Invoice Verification and their timely payments.

Controlling of all Licensing scheme and DBK claim.

Import clearance operations.

Export clearance operations.

Freight forwarding of Imports & Exports.

Sr. Executive (CUSTOM OPERATION) with M/S FOURWAYS INVESTMENT (P) LTD

(Import/Export), New Delhi Jan’09 - Sep’10

Highlights:

Administered gamut of tasks successfully:

Successfully led a team of Operation’s– executives.

Worked in co-ordination with Auditor and managed all Import & Export related queries.

Handled:

Preparation & supervision of export/import documentation.

Import remittances and documentation.

Preparing and Processing of documents in the customs.

Handling effectively local transportation in cost efficient manner.

Efficiently involved in managing custom clearances from various ports- ICD New Delhi, CFS, & IGI Airports.

Effectively coordinated with different Govt Agencies for inspection of Cargo, certification.

Supervised drawback & export related registration likewise AD code, IFS code, P&Q, APEDA, FASSAI, CRCL, ADC, A&Q, WPC.

Sr. Executive (OPERATION) with M/S Leaap International Pvt Ltd (Import/Export), New Delhi Jan’06 - Dec’08

Highlights:

Administered gamut of tasks successfully:

Successfully led a team of Operation’s– executives.

Handled:

Preparation & supervision of export/import documentation.

Import remittances and documentation.

Import manifestation.

Import Clearance.

Exports Clearance.

Efficiently involved in managing custom clearances from various ports- ICD- TKD/PPG/Palwal/ Piyala/Sonipat & IGI Airport, Mumbai, Kolkata, Gujarat, Cross border custom clreance. ACADEMIA & CREDENTIALS

2004 B.Com (PASS.) from D.U. Delhi.

2018 MBA Production,Operation Management & Marketing Management from SVSU Computer skills -Basics (MS-Word, MS-PowerPoint, MS-Excel) Internet Concepts, Ms-Access. OTHER ACADEMIA & CREDENTIALS

2014 CERTIFICATE IN AEO PROGRAMME

PERSONAL SNIPPETS

Date of Birth : 22.02.1983

Fathers Name : Lt. Sh. Kishan Chand

Permanent Address : Wz-166, Street No 1, Sadh Nagar, Palam Colony, New Delhi-110045 SANJAY KUMAR

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