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Country Club Customer Service

St. Clair Shores, MI
July 28, 2021

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Lisa Harper

Saint Clair Shores, MI *****


I have the capability and

desire to learn and am willing to start entry level. I am a mature person with excellent work ethic. Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Harvest Associate

Contract Employee - Warren, MI

November 2020 to January 2021

Trim cannabis leaves in flower rooms, clean and sanitize trays, trim off any leaves that would hamper drying process and provide aeration. Buck dried cannabis removing stems, make prerolls and package. Shift Manager

McDonalds - Clinton Township, MI

December 2013 to February 2020

Early morning breakfast shift. Duties include preparing lunch table, cook all breakfast foods, train and teach new employees all aspects of food prep, cash register, store maintenance, and customer service in a fast paced high volume setting.


Burning Tree Country Club

April 2011 to October 2013

Fine dining and banquet service. Duties included, setting up and maintaining the bar, customer service, operating micros computerized dining, wine service. Also, setting up and breaking down banquets, weddings, funerals and private parties.This was seasonal employment. Bartender/Server

Pegasus Taverna

August 2008 to May 2011

Bartending service in a high volume ethnic specialty restaurant. Duties included maintaining the service bar for the waitstaff while tending to the bar customers. Wine service, food service and computerized dining. Also, cash register balancing and monthly inventory. In-White Processor


1979 to 2000

Create and design product assembly documents. Read and interpret blueprints to create weld studies from prototype to build. Trained on Finite Element Modeling and assisted designers with advanced technology drawings, making design changes. Trained on Unigraphics and Auto cad. Education



• Blueprint Reading, robotic welding systems, unigraphics (10+ years)

• Customer Service (10+ years)

• Microsoft office, minor bookkeeping, P.O.S. computer sales

• Order Fulfillment

• Computer Literacy

• Shipping & Receiving

• Micros POS

• Banquet Experience

• Restaurant Experience

• Bartending

• AutoCAD

• Aloha POS

• Kitchen Experience

• Host/Hostess

• Guest Services

• Manufacturing

• Cooking

• Inventory Control

• Serving Experience

• Culinary Experience

• Administrative Experience

• Kitchen Management Experience

• OpenTable

• Food Safety

• Food Preparation

• Purchasing

• Hospitality

• Customer service

Certifications and Licenses

food handler certificate Food Handler


Customer focus & orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Retail Customer Service — Expert

January 2021

Comprehending and responding to retail customer needs. Full results: Expert

Verbal communication — Highly Proficient

August 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Cashier skills — Highly Proficient

October 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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