Andrew Nsigaye’s Resume

Tel: +250-********* / e-mail: adnxo9@r.postjobfree.com

CAREER PROFILE

A seasoned professional with over 10 years of rich experience in Business Development, Key Account Management, Cargo Management, Logistics, Tariff Management, Commercial Functions, Liaison in the International Shipping industry. Currently designated as Senior Manager - Sales & Marketing and E-Commerce Promotion Team Leader with Trends Education publishers Ltd. Demonstrated abilities in addressing operational issues, resolving performance bottlenecks and achieving desired objectives. Pivotal in developing key clients among Corporates as well as amongst Exporters, International Freight Forwarders and Customs House Agents. Well-versed with Shipping Operations for Outbound / Inbound Cargo across international Trade Lanes. An enterprising leader with strong analytical, problem solving and organizational skills. managing hiring and onboarding, employee benefits and payroll, performance tracking methods and HR records. Reliable, knowledgeable and highly organized team player with excellent communication skills, team building and relationship management. Highly proficient with HRIS software as well as ATS. AREAS OF EXPERTISE

Team Management – Ability to supervise a team in its daily operations and set goals to monitor performance and report results

•Corporate Strategy – Able to align the team’s goals and priorities with the corporate strategy and audit and update the current recruitment procedures.

•Innovation – Experienced in working with recruiters to manage and improve sourcing, interviewing, and employment processes. Researches and implements new sourcing methods and job advertising platforms to find untapped talent pools.

•Employer Branding – Experience in auditing the existing employer brand to determine if it aligns with the overall culture and corporate goals while recommending ways to improve and showcase the employer brand.

•Networking – Actively presents opportunities to network with all people in order to gain an understanding of needs that support and progress the organization and employee career journeys.

•Excellent understanding of recruitment processes and Marketing, Branding, after-sales customer retention.

•Talent Management – Able to identify and nurture talent in young people while recognizing their

•strengths and helping in career mapping and training suggestions. PROFESSIONAL EXPERIENCE

Talent and Business, Marketing and sales operations at Trends Education Publishers Ltd.; August 2017. To date.

•Provide leadership in the company in talent acquisition and business growth. Analyses needs, create solutions and provides vision and strategies.

•Build and create solid relationships with clients, employees and businesses to effectively influence, add value and leverage on the formal and informal organizational structure to achieve the company’s goals.

•Execute full-cycle recruitment for employees in the company and oversee career roadmaps and learning methodologies while on the job.

•Engage and collaborate with agencies, publishing partners, potential writers and seasoned editors to ensure successful performance.

•Identify the best channels for business growth and talent development for writers as well as staff members.

•Budgeting and financial prudence to ensure effective use of resources within the company. Key Achievements

•Successfully led the company to win a publishing role in the project funded by USAID under Chemonics International Soma Umenye Project worth: 70.800.735 Rwf.

•The project aims at improving early literacy skills for at least 1 million children in public and government-aided schools in Rwanda by 2021. Reference Purchase Order Number: PO.1685 & 1686 W.

• In 2018 negotiated a framework contract with Save the Children Country office Rwanda for one year for FRAMEWORK AGREEMENT FOR THE SUPPLY OF BOOKS REF NO: SCI/RW/FWA/2018/BOK16. GIZ East African Community Arusha, Tz

October 2008 to June 2017

Human Resources Administrator

ROLES AND RESPONSIBILITIES

Recruitment: Managing recruitment activities like preparation of Job Descriptions. Searching of CVs from Job Portals, Follow up with Recruitment Agencies. Screening of CVs. Short-listing of candidates after matching their profile with the requirements, Conducting the Preliminary Interviews.

Prepare the Salary Offer, Negotiation with the candidates. Sending them for pre-employment medical check-up and ensuring timely & smooth joining by successfully completing the pre-joining formalities.

Manpower Planning: Prepared Manpower report and a compiled HR Monthly Report. Induction & Training: Conducting Induction - educate the employees about the mission, and guiding principle of the company. Explain to them the organizational hierarchy. Various employee-related benefits and other facilities are provided by the organization. Explain the various policies of the organization which are subjected to their benefits.

Managing and centrally coordinating the training activities of the management staff of all 4 locations. Finalizing the Training Calendar with Special Emphasis on the Behavioural training (General Management Training) aspects of the Employees.

Employee Benefits: Looking after the health insurance facilities of employees and ensuring that all the management staff are covered under the Annual Hospitalization Insurance Scheme. Looked after Cases related to Long Service of Management Staff & Workers. Preparation of New joiners list for Personal Accident & Medicare Policy Empanelment. Compensation Management: Salary Fixation of the shortlisted candidates. Regularly update the Promotion Cases & designing Council to all institutions and organs of the East African Community. Performance Appraisal:- Centrally coordinating the whole cycle of Performance Appraisal. Imparting training to all the units related to the process of self–appraisal, the role of appraiser & reviewer in the entire appraisal exercise in ERP.

• Functioned as an HR Generalist, responsible for Payroll Administration, Benefits/Compensation, Training & Development, Recruitment/Selection and Employee Relations, reporting to the Controller. Manage and process bi-weekly payroll for 36 salaried/hourly employees.

Coached managers on the process of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and awarding performance to improve productivity. Handled employee terminations, grievances and other difficult situations in a sensitive, fair and respectful manner, working closely with the legal council, supervisors and management.

Identified talent and aspirations of individual employees and provide coaching aimed at motivating them to undertake the necessary training required to advance their careers within the company.

developed job profiles and sourced candidates from major job boards; selected, interviewed and hired 76 employees in collaboration with departmental managers. East African community staff members cooperative July 2009-September 2010. Contract Analyst (Operations and Systems).

• Identified inefficiencies and produced appropriate amendments in accordance with negotiated agreements between vendors and the cooperative; reviewed by the legal counsel.

• Communicated remittances, accounting and year-end requirements to various stakeholders,

• Analyzed ways of enhancing management decision-making through the application of sound financial considerations and workforce planning.

Tumba College of Education under JICA projects February 9th, 2007 –September 2008. Administration & Real Estate manager.

• Directed and efficiently managed the Human Resources, Accounting and Administration functions for the Manufacturing and Distribution divisions of the company, reported to the principal of the college.

• Provided Human Resources services and supported managers and division heads, assisting them to achieve divisional goals and objectives through strategic people management.

• Administered payroll for 24 employees, including Benefits Package Plans, established an open channel of communication enabling employees quick and easy access to information such as Benefits, Training and Development and opportunities for career advancement.

• Assessed current and future skills requirements and developed and implemented a competency-based performance management system linking pay to KPI metrics.

• Created a training program to develop employees to meet both core and job competency gaps

• Negotiated grievances and liaised with Workers Safely Insurance Board for claims processing and coordinating return to work program.

Tel: +250********* / E-mail: adnxo9@r.postjobfree.com

• Accomplishments; Worked directly with the program coordinator to redesign the company’s HR Strategy and Payroll Function to support 24 salaried and hourly employees.

• Contributed to a work environment that promoted innovation and peak performance by integrating high-performance expectations into everyday business practices and using HR policies to support the organization’s core values and competencies.

• Optimized administrative procedures by sourcing, procuring and implementing automated time and attendance system resulting in 23% process improvement. STRENGTHS

Good communication and presentation skills.

Tremendous Self-belief.

Good team player.

Sharp presence of mind.

Good Listener, Thrive in Challenges, Enthusiastic.

Always keen to learn new things.

EDUCATION

Kampala University Uganda - Human Resources Management post-graduate Diploma (PDGHRM), 2012 School Of Finance and Banking – Business Administration (BBA)majoring in Marketing 2006 Kigali Institute of Science and Management Advanced Certificate of Business Administration 2002 -2003. Training and Certificates obtained

Certificate in Digital Marketing Master Class awarded by MARKEDU innovative marketing education in Kigali-Rwanda on 05th October 2017.

Certificate in Managing Supplier Performance awarded by Next Level Purchasing online on 09th November 2010.

Certificate in advanced training Microsoft Excel awarded by opencastlabs training center in Kigali- Rwanda 2007 on 25th to 26th August 2011.

Certificate in Call Center Technologies, Certified Contact Center Professional awarded by computer Frontiers & E-ICT integrated Training center in Kigali-Rwanda on 19th October 2005. COMPUTER SKILLS:

Microsoft Office 2007 - Word, Excel, and PowerPoint, DataTrak Time and Attendance Software; Electronic Data Interchange (EDI) Software. Data Analysis: Conducted data regression analysis of the relationship between company stock prices and industry trends, achieving a 15% more accurate prediction of performance than previous years REFERENCES:

1. Rugero Francis General Manager Intersec security company Ltd Telephone: +250*********

Email:adnxo9@r.postjobfree.com

2. Mutembe Eulade CEO Pharmacy Conseil Rwanda

Telephone: +250*********

Email:adnxo9@r.postjobfree.com

3. Mahame Andrew Rusaza Executive Director for Youth for Development and Human Rights Advancement

Telephone: +250*********

Email: adnxo9@r.postjobfree.com

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