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+27-65-716-**** / +27-73-603-**** adnxmc@r.postjobfree.com 34 2nd Road Kew, Johannesburg 2192 I am looking for an opportunity to obtain a position that will enable me to use my strong organizational skills, award-winning educational background, integrate strategies to develop, expand existing relations and explore and grow my career on a professional capacity. PERSONAL DETAILS

Nationality *** South African

Date of birth *** 28 January 1993

ID Number *** 930**********

Home Language *** IsiXhosa

Other Languages *** English (Excellent), IsiZulu, Sesotho and SePedi (Good) Driver`s Licence *** Code 10

SACE Reg Number *** 12503582

Marital Status *** Single

Notice Period *** 1 week

EDUCATIONAL BACKGROUND

UNISA Postgraduate Certificate In Education 2018 - 2019 Tshwane University of Technology B. Tech Tourism Management 2015

National Diploma Tourism Management 2012 – 2014 Dalindyebo S.S.S National Senior Certificate 2008 – 2010 TOURISM & HOSPITALITY TRAINING COMPLETED

I am trained and certified on the following Travel & Hospitality Industry courses: Opera Certificate, 5* Customer Service Certificate, Domestic Fares and Ticketing, English Word Power, Galileo Certificate, Quick Travel Certificate, Tour Plan Certificate and Travel Agency Operations Certificate. SKILLS

I am able to use Microsoft Office suite at an advanced level. PERSONAL KEY QUALITIES

• Good customer relations and team player.

• Leadership traits, I am a strategic thinker who values integrity.

• Assertive and not afraid to take responsibility.

• Strong analytical and problem-solving skills.

• Tenacity to meet deadlines and make effective decisions.

• Interactive and sociable personality.

• Professionalism, self-management and ethical qualities.

• Organized and systematic

INGA MNKONKO

• Postgraduate Certificate In Education (Senior & FET) – Awarded

• B. Tech Tourism Management (Outstanding Fees to the Institution)

• National Diploma Tourism Management (Awarded)

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WORK EXPERIENCE

COMPANY NAME (s)

The Leonardo 5* Duties:

Front Office Receptionist . Not limited to Check Ins & Out of Guests, Reservations, Cashiering, Switchboard, Night Audit and Front Office Administration System . OPERA PMS

Duration . September 2019 to Present

Genesis All-Suites Hotel 4*

Front Office Receptionist Duties:

. Check In & Out of Guests, Reservations, Cashiering and Banking, Taking Calls, Night Audit and Front Office Administration System . OPERA PMS

Duration . November 2018 to August 2019

The PortsWood Hotel 4*

Front Office Receptionist

System

Duration

Reason for leaving

Educator

Sciences Academy High School

Duration

Reason for leaving

Tour Guide Intern

Sudwala Caves

Duration

Reason for leaving

REFERENCES

Contact Persons

Contact Person

Contact Number

Contact Person

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Contact Person

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Contact Person

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Duties:

• Check In & Out of Guests, Reservations, Cashiering and Banking, Taking Calls and Front Office Administration

• OPERA PMS

• October 2016 – August 2017

• I went back to school fulltime for my degree practicals Duties:

• My role was teaching Tourism, Geography, Life Orientation, administration of CAPS Assessments, Moderation at a Professional level, Invigilation, Setting assessment instruments and tools and developing informal learner activities.

• January 2015 – June 2016

• The school shut down

Duties:

• Conducting guided tours inside the cave, reservations for group tours, Taking calls and working at the Fish Spa.

• June – December 2014

• The internship period ended

• Mrs L. Mahlabela (Assistant Resident Managers)

• 087-***-**** Ext 0001, 0002,0003, 0004

• Dr. P.P.S Sifolo (TUT Tourism Department Lecturer)

• (012-***-**** / 076-***-****

• Mrs L. Karner (PWD Human Resources Manager)

• (021-***-**** (Ext 1166)

• Mrs B. P Molepo (Tourism Subject Advisor - Tshwane South District)

• 082-***-**** / 071-***-****

• Steffa Etsebeth (Sudwala Caves Manager)

• 083******* / 079*******

Contact this candidate