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Trainee Customer Service

Location:
Aluva, Kerala, India
Posted:
July 27, 2021

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Resume:

JOVEN GEORGE

974-***-****

adnxg4@r.postjobfree.com

CHERIAMPARAMPIL, MANJOOR P.O, KOTTAYAM, KERALA

PROFESSIONAL SUMMARY

Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.

WORK EXPERIENCE

Warehouse in charge APRIL 2019 – FEBRUARY 2021

Trans Dynamic Solutions(3PL of FLIPKART INDIA PVT LTD)

• Co-ordinate, assign and review the work of clerks engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials; dispatching crews; scheduling transportation crews and routes; and other related activities

• Plan, organize and oversee operational logistics of the organization, establish work schedules and procedures, resolve work-related issues, prepare and submit progress and other reports and co-ordinate activities with other supply-chain work units or departments

• Train workers in job duties, safety procedures and company policies

• Requisition supplies and materials

• Ensure smooth operation of computer systems, equipment and machinery and arrange for maintenance and repair work

Operations Executive Oct 2018 - Mar 2019

Shaans Cargo Pvt Ltd

• Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer

• Oversee loading and unloading of goods from trucks or other conveyances

• Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods

Internship Trainee May 2018 - Jun 2018

Logon Logistics and shipping

• Develop and implement marketing strategies

• Plan budgets, authorize expenditures, and monitor revenues

• Evaluate and improve customer service and respond to customer requests and issues EDUCATION

PG Diploma in Logistics and Supply Chain Management Oct 2017 - Sep 2018 World Human Resources Development Education of India Diploma in Airport Cargo Management Oct 2017 - Mar 2018 Council For Technical Education of India

B.Sc. Computer Science Jul 2014 - Jun 2017

Vidyasagar University

SKILLS

• Employee Evaluation

• ERP Software

• Operations monitoring

• Operational improvement

• Supervision

• Customer service

• Invoice Preparation

• Supply ordering

• Cash Handling

• MS Office,Word,Excel

• Quality assurance

VOLUNTEER WORK

Member Jul 2010 - Mar 2012

National Service Scheme • KERALA

• Involved in social Activities

• Food supplies for Orphan People

• Participates Other Social works

• Participant in Seven days Special Campaign

• Blood Donation

AWARDS AND HONOURS

National Service Scheme 2012

Successfully completed Certificate for National Service Scheme



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