Carey Wolf, aPHR

Plan, direct, and coordinate the administrative functions of an organization. Oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization and its employees.

Mooresville, NC 28117

adnxfn@r.postjobfree.com

520-***-****

EXPERIENCE

Talbots, Huntersville, NC — Dual Concept Manager

AUGUST 2018 to PRESENT

Responsible for developing the strategic leadership and business acumen skills within the market to maximize store performance and profitability. Role model for creating exceptional customer experiences and building relationships both internally and externally. Reinforces consistent selling, technology, and operational standards through leading, coaching, and accountability.

●Demonstrate elevated strategic business planning skills by understanding and utilizing all company tools and resources on multiple levels like staffing, onboarding, development, retention, and organizational work.

●Entrepreneurial, innovative, and creative in developing new ways to improve business opportunities.

●Model sales and service excellence creating a selling culture where all associates align around the needs of our customers.

●Assemble, engage, inspire, and influence a team of 30 team members.

●Use of company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards.

●Utilized cross-functional communication with HR, Project Management, other districts, and various teams within the company.

●Advise leaders on succession planning along with developing an annual budget for the district.

●Spearhead team compensation and performance program based on sales while coaching leaders on how to lead, motivate, and inspire their team to build and develop their people and organization.

BCBGMAXAZRIA, Charlotte, NC — Dual Shop Manager

AUGUST 2016 to AUGUST 2018

Conducted and managed the sales team to meet and exceed performance targets. Generated sales, client development and experience, operations, and human resource management. Lead the team in providing superior customer service, implementing strategies for client retention and acquisition. Supported management in developing incentives to expand customer base, with emphasis on networking.

●Over saw District in leaderships absensence and reported directly to the Regional Manager.

●Recruited, hired, led and developed sales associates that represent the brand and business culture.

●Oversaw the entire sales floor operations team of 40 to drive sales and put people first, both within the organization and clients.

●Identified and developed future leaders within the organization to achieve the organization’s strategic initiatives and goals

●Developed projections and budgets for the district in order to plan for future spending.

●Successfully motivated and inspired teams to achieve high performance and customer service by supporting them and developing various employee appreciation programs.

●Communicated and partnered with HR and other districts in the company on a regular basis.

●Accomplished consistent increases over LY COMP and Stretch.

●Ranked #1 in District, and #2 in the company for LY performance.

●Increased brand awareness by 80% through the implementation of the company clientele

Zale's Outlet, Tucson, AZ — Manager

MARCH 2016 to NOVEMBER 2016

Managed daily activities and operations, including planning of work assignments and schedules of supervisor and subordinates. Exhibited business knowledge and management principles that included strategic planning. Performed inventory of the store, counted stocks, reconciled cash with sales receipts, and maintained store transaction records. Ordered merchandise and stock. Ensured compliance with store's security, sales, and record taking procedures. Performed performance reviews, endorsed promotions, and identified development needs that required coaching.

●Increased profits by 5% through superior leadership techniques and the coordination of sales activities; increased special event results by 11%.

●Provided customer resolutions by displaying diplomacy and sound judgment.

●Recruited top talent; trained and mentored for promotions.

●Oversaw payroll by confirming hours prior to payroll submission.

●Served as District Lead in the management of required corporate training and strategic development through the district of nine stores.

●Determined profitability by reviewing operational records and reports.

●Consistently achieved performance increases over LY by utilizing persuasive reasoning strategies; profits increased by 13%.

●Awarded operational excellence and promoted to a higher volume store within six months.

Relax the Back, Tucson, AZ — Manager

2014 to 2016

Promoted the use of Relax the Back products that encouraged the importance of promoting wellness throughout the day. Maintained and increased store performance and results based on the medical liaison program in the community in less than a year. Directed and coordinated relationships and activities with specialists regarding productivity and developed and evaluated marketing strategies that involved more than 100 partnerships.

●Increased sales by 16% due to research and development appropriations.

●Recruited, trained, and developed the new store manager; implemented structured training programs.

●Presided over payroll for the direct team.

●Assessed organizational functioning by researching physical work environments, structures, communication systems, group interactions, and morale.

Brown Mackie College, Tucson, AZ — Assistant Director of Admissions

2012 to 2014

Examined admission forms and prepared a list of students for recruitment based on criteria set by the college's standards. Reviewed applications for scholarship and granted scholarships to eligible students; maintained high enrollment retention. Consistently met monthly enrollment goals.

●Recommended by colleagues and awarded to head the enrollment process for the Nursing Program.

●Planned effective advertising campaigns with insightful data and proactive solutions that promoted enrollments into the nursing program.

●Supervised routine admission staff activities and conducted various training programs to enhance staff's effectiveness.

Victoria's Secret, Various — District Training Store Manager

AUGUST 1999 to MAY 2003

EDUCATION

Argosy University — Bachelor of Applied Science in Industrial-Organizational Psychology

2017

SKILLS

Inventory

Exceptionally Organized

Microsoft Word

Payroll

Salesforce

CRM

Change Management

Human Resources Management

Management

Project Leadership

Project Management

Recruiting

Oracle

Team Management

Dayforce

Workday

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