MD RAFIQUL ISLAM

Contact

Address: permanent

South balia,Bakhorpur,Chandpur 3600,Bangladesh

Address:Present

Robson Condomoniam

Pesiaran Syed Putra 2, Taman Persiaran Desa, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur,Malaysia

Phone:

Home:+880**********, Handpone:+601*********

Email:

adnwv5@r.postjobfree.com

Date Of Birth:1st January 1992

Nationality: Bangladeshi

Languages: Benggali-A . English– A . Bahasa Malayu – B . Hindi-B . Urdu-C

Profile summary:

Experienced and effective Restaurant Manager adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Passionate about the food service industry, and eager to bring my years of experience and growth to another flourishing establishment.

Skill Highlights

Food Service Industry Knowledge

Excellent Customer Service Skills

Leadership Skills

Business Development Strategies

Effective Management Techniques

Service-focused

Experience

1.Brotzeit German Bier and Restaurant,Sunway pyramid,Malaysia

Position: supervisor(FOH)

Started Resigned

28th Jul-14 20th Oct-19

Reason: Company closed.

2.Bubba Gump Shirimp Compay,Sunway pyramid,Mlaysia

Position: waiter

Started Resigned

20th Aug-13 20th May-14

Reason: Own accord to further career development.

3.Tony Romas,Sunway pyramid,Malaysia

Position: Kitchen

Started Resigned

19th Feb-13 7thth Jul-13

Reason: Own accord to further career development.

Brotzeit German Bier bar and Restaurent

Reference:Mr Jason Contact:+601********

Email:adnwv5@r.postjobfree.com

Description

Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.

Altered the menu based on seasonal offerings and customer feedback.

Monitored the dining room and made seating changes as necessary, and addressed any customer concerns or wishes appropriately.

Interviewed, hired, and counseled qualified waitstaff and kitchen staff.

Appraised staff performance and provided constructive feedback to improve overall productivity.

Bubba Gump Shirimp company

Reference Name: Mr Sesours Contact:+601********

Description

Inform the Restaurant Manager with all daily tasks, and independently handled projects and customer concerns as well.

Focused to the customers attentively

litsen carefully to the customers and give a satisfaction service.

Keep clean and tidy to the runner staion and floor.

Constantly made an effort to promote the restaurant name and mission in the local community and at related events.

Education

Diploma In Business Management,TMC College,Kuala Lumpur,Malaysia(GPA=3.11 of 4.00)

Higher Secondary,Puran Bazar Degree college,Chandpur,Bangladesh(GPA=4.10 0f 5.00)

Secondary,Chandra Bazar Y.A.M High School (GPA=4.25 of 5.00)

Course

Microsoft Word

Microsoft Office

Microsoft Exel

Hobbies

Make new friends,know new things and archive new experience.

Contact this candidate