Accomplished manager with 25 years of providing exceptional customer service to customers and vendors. Experience in warehouse and food safety. Proven front and back of house operations experience with a track record of decreasing cost while expanding business and customer satisfaction. Recognized as an effective leader with strong communication skills.
University of Central Missouri
Bachelor of Science: Industrial Safety
Corporate Trainer Profit and Loss Analysis AIB Experience
ServSafe Certified Nutrition Instructor Food Safety Preventive Controls
Seafood HACCP Certified Purchaser Food Solicitor
The Food Bank For Central & Northeast Missouri 2015-Present
Food Sourcing and Safety Manager
Implement AIB standards and ensure execution. Achieving scores of 890 and 970 out of 1000
for 2016 and 2017
Lead and Direct Food Safety & Safety Committee
Develop HACCP and Food Safety Plans
Oversee and Develop the Food Defense Plan
Train all staff on food safety procedures and HACCP
Procure up too 27 million ponds of food for distribution to 32 counties
Number one user of the Feeding America Choice ordering system
Arrange transportation of all food obtained through donors and the Feeding America network
Maintain and develop relationships with local and national donors throughout the 32 county distribution area
Publix Supermarkets 2009 to 2015
Assistant Deli Manager Lutz, FL
Oversaw all business operations, customer service relations, sales, financial administration and inventory control.
Increased sales and item movement by strategic placement of products.
Conducted on the job training to increase operational excellence.
Mentored members of the staff for career development.
Maximized safety by leading on the job training and performing daily safety audits
Lakeland Yacht and Country Club 2008 to 2009
FOOD SERVICE DIRECTOR LAKELAND, FL
Lead a team of 40 employees.
Directed the front of house to provide exemplary service.
Developed and instituted a new service staff training program.+
Negotiated vendor pricing to reduce cost and develop relationships.
Managed the development of a new catering program.
Produced and maintained updated wine list.
Centre Club Tampa- Florida September 2007-March 2008 2007 to 2008
Tampa Palms Golf and Country Club- Tampa Florida October 2005-November 2006 2005 to 2006
Food and Beverage Director
Maximized food safety by developing and implementing new food safety procedures.
Spearheaded the development of (Clubs within a Club).
Initiated the development of new uniforms and uniform standards.
Increased liquor controls by reorganization of storage space and installing a requisition program.
Heritage Isles Golf and Country Club 2005 to 2005
FOOD AND BEVERAGE DIRECTOR TAMPA, FL
Managed day-to-day operations of full-service restaurant.
Developed and maintained the sanitation and safety of the kitchen and bar areas.
Hired and trained service staff employee.
Initiated food and liquor controls to reduce food and liquor cost.
AmeriServe Inc. Columbia, MO 1996 to 2005
FOOD SERVICE DIRECTOR COLUMBIA, MO
Oversaw the food service operation for students, faculty and special events feeding 600 meals a day seven days a week.
Audited multiple units ensuring proper safety and sanitation practices.
Certified Corporate ServSafe Instructor.