John Itschner

***** ******** **., ********, ** **203 813-***-**** (C) - adnwuw@r.postjobfree.com

EXECUTIVE SUMMARY

Accomplished manager with 25 years of providing exceptional customer service to customers and vendors. Experience in warehouse and food safety. Proven front and back of house operations experience with a track record of decreasing cost while expanding business and customer satisfaction. Recognized as an effective leader with strong communication skills.

EDUCATION

University of Central Missouri

Bachelor of Science: Industrial Safety

Warrensburg, MO

CORE QUALIFICATIONS

Corporate Trainer Profit and Loss Analysis AIB Experience

ServSafe Certified Nutrition Instructor Food Safety Preventive Controls

Seafood HACCP Certified Purchaser Food Solicitor

The Food Bank For Central & Northeast Missouri 2015-Present

Food Sourcing and Safety Manager

Implement AIB standards and ensure execution. Achieving scores of 890 and 970 out of 1000

for 2016 and 2017

Lead and Direct Food Safety & Safety Committee

Develop HACCP and Food Safety Plans

Oversee and Develop the Food Defense Plan

Train all staff on food safety procedures and HACCP

Procure up too 27 million ponds of food for distribution to 32 counties

Number one user of the Feeding America Choice ordering system

Arrange transportation of all food obtained through donors and the Feeding America network

Maintain and develop relationships with local and national donors throughout the 32 county distribution area

Publix Supermarkets 2009 to 2015

Assistant Deli Manager Lutz, FL

Oversaw all business operations, customer service relations, sales, financial administration and inventory control.

Increased sales and item movement by strategic placement of products.

Conducted on the job training to increase operational excellence.

Mentored members of the staff for career development.

Maximized safety by leading on the job training and performing daily safety audits

Lakeland Yacht and Country Club 2008 to 2009

FOOD SERVICE DIRECTOR LAKELAND, FL

Lead a team of 40 employees.

Directed the front of house to provide exemplary service.

Developed and instituted a new service staff training program.+

Negotiated vendor pricing to reduce cost and develop relationships.

Managed the development of a new catering program.

Produced and maintained updated wine list.

Club Corp

Centre Club Tampa- Florida September 2007-March 2008 2007 to 2008

Service Director

Tampa Palms Golf and Country Club- Tampa Florida October 2005-November 2006 2005 to 2006

Food and Beverage Director

Maximized food safety by developing and implementing new food safety procedures.

Spearheaded the development of (Clubs within a Club).

Initiated the development of new uniforms and uniform standards.

Increased liquor controls by reorganization of storage space and installing a requisition program.

Heritage Isles Golf and Country Club 2005 to 2005

FOOD AND BEVERAGE DIRECTOR TAMPA, FL

Managed day-to-day operations of full-service restaurant.

Developed and maintained the sanitation and safety of the kitchen and bar areas.

Hired and trained service staff employee.

Initiated food and liquor controls to reduce food and liquor cost.

AmeriServe Inc. Columbia, MO 1996 to 2005

FOOD SERVICE DIRECTOR COLUMBIA, MO

Oversaw the food service operation for students, faculty and special events feeding 600 meals a day seven days a week.

Audited multiple units ensuring proper safety and sanitation practices.

Certified Corporate ServSafe Instructor.

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