Robin Maul

Wichita, KS ***** 316-***-**** mailto:adnwu1@r.postjobfree.com

Administrative Assistant

Goal-oriented professional dedicated to high levels of customer satisfaction and meeting aggressive business goals. Friendly and enthusiastic with 10 years of specialization in management and administration. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent the establishment with friendly, professional demeanor at all times.

Organizational Management

Attention to Detail

Customer Service

Public Relations

Staff Training & Supervision

Multi-tasking

Communications

Time Management

Administration

Excellent Communication Skills

Organized

Sales and Marketing

Education

High School Diploma - Derby High School - Derby, KS.

Wichita State University - Wichita, KS.

Cowley County Community College - Mulvane, KS.

Butler County Community College - Andover, KS.

Professional Experience

VISITING ANGELS 05/2019 - 03/2021

Caregiver

●Assist clients with mobility around the house or outside (doctor’s appointments, walks etc.).

●Assist clients with personal care and hygiene.

●Help clients with physical therapy exercises.

●Plan and prepare meals with assistance from the clients (when they are able).

●Do the client’s shopping or accompany them when they shop.

●Perform light housekeeping duties that clients can’t complete on their own.

●Be a pleasant and supportive companion.

●Report any unusual incidents.

●Act quickly and responsibly in cases of emergency.

KVC HOSPITAL 01/2020 - 05/2020 Behavioral Health Technician

●Assist patients with performing activities of daily living.

●Provide direct behavioral health patient care.

●Provide or assist with providing direct patient care, diagnostic procedures and therapeutic interventions.

●Observe and record patient behavior and activities. Report any changes in condition and suggests modifications to the treatment plan.

●Establish a therapeutic relationship with assigned patients.

UNITED STATES POSTAL SERVICE 03/2019 - 06/2019

Postal Service Employee

●Sorted mail into correct zip code bags.

●Pushed/carried 10-80 pound bags onto carts or into bins.

●Loaded 10-80 pound bags to appropriate areas in plant.

●Scanned every piece of mail.

MEDEXPRESS URGENT CARE 12/2017 - 01/2019 Administrative Assistant

●Operate telephone switchboard to answer, screen, or forward calls, providing information or taking messages.

●Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

●Transmit information or documents to customers, using computer, mail, or facsimile machine.

●Hear and resolve complaints from customers or the public.

●Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with patient information, or other documents.

●File and maintain patient records and adhere to patient confidentiality policy.

●Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

●Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

●Process and prepare memos, correspondence, travel vouchers, or other documents.

●Receive payment and record receipts for services.

●Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

●Receive and route messages or documents, such as laboratory results or prescription refills to appropriate staff.

●Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

●Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

GANDER MOUNTAIN 05/2014 - 08/2017

Assistant Store Manager

●Establish and implement policies, goals, objectives, and procedures for specific departments.

●Hire, train, schedule employees, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

●Direct and manage employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customer.

BRAUMS 10/2012 - 05/2014 Store Manager

●Schedule employee hours and assign duties. Supervise and train new hires.

●Count money and make bank deposits. Close restaurant and set alarm.

●Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

MID CONTINENT AIRPORT 11/2011 - 10/2012

Customer Service Supervisor

●Receive payment by cash, check, credit cards, vouchers, or automatic debits.

●Count money and audit money drawers.

●Assist customers by providing information and resolving their complaints.

Morey Bonding Company 07/2009 - 11/2011

Administrative Assistant

●Complied and produced documents and reports.

●Filed, copied or faxed required papers to appropriate parties.

●Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

●Answered and directed incoming calls using multi-line telephone system..

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