Mohammad Gulfam

Address

C-***, Ajnara Integrity, Rajnagar Extension

Ghaziabad, Delhi NCR-201017

Mob: +919*********

E: mail adnwqo@r.postjobfree.com

adnwqo@r.postjobfree.com

CAREER OBJECTIVES

To ensure a steady enhancement of my career and achieve my goals by thoughtful application of my talents, skills & exposure picked up as a management professional in the service industry.

A brief professional profile

A professional in Hotel Operations, Project Management, Administration, Compliance, Facility Management & Sales and Marketing with over 22 years of rich and diverse experience of working with some of the leading Global Brands of Hospitality Industry.

Excellent track record of success in Team Building, Operations and Projects Management, Asset Management with high profile International brands like Wyndham Hotel Group, The Orchid Group Delhi NCR, The Orchid Group Aurangabad, InterContinental Hotels Group, Radisson Hotel Delhi and Jaypee Hotels. Highlights of Expertise

Hotel Operations and Management, Payroll Management, POS Systems, Quality Assurance, Negotiations, P&L Management,Project Management, Interpersonal Skills, Asset Management,P&L Forecasting, Revenue and Profit Growth, Diversity & Inclusion, Revenue Analysis, Event Planning and Coordination, Market Share Team Building, Guest Satisfaction, Budgeting,Project Finance,Financial Analysis, Leadership Development Team Building, Senior Management Communications,Operational Due Diligence, Cultural Diversity, Channel Sales Development Current assignment as a Head -Hospitality Division with Numeroichi projects private limited, Gurgaon. EDUCATION

1995-1998 Bachelor in hotel management from Mangalore University, Karnataka, India- WES Canada Certified 2020 Hospitality and Tourism Management from Florida Atlantic University, USA 2020 Hospitality Manager Leadership from American Hotel & Lodging Educational Institute. Enclosed herewith is my “Resume” detailing summary of my employment. Thank you for your time and consideration.

MOHAMMAD GULFAM

PROFESSIONAL EXPERIENCE

Head – Hospitality Division at Numero Ichi Projects Private Limited Company Since October 2021- Gurgaon, India Managing coordination of various projects of hospitality, retail and entertainment. Cluster General Manager

August 2019 till August 2020

Ramee Hotels, Resorts and Apartments, Oman

The Primary Responsibility to manage 03 Four Star Hotels and Resorts with its star amenities and take the efficiency of the Management team to match the international standards. Responsible for the budget of Over Seventeen Million US Dollars per Annum.

www.rameehotels.com

General Manager

May 2017 – August 2019 Ramada Ghaziabad, Delhi NCR India – Rebranded now as Hyatt Regency Ghaziabad General Manager

The Primary Responsibility to manage this 112 Rooms Five Star Business Hotel with its 04 food & Beverage Outlets, 05 Banquet Venues, Spa, Gym and Swimming Pool. www.ramadaghaziabad.com

Dec 2013 – March 2017 Ramada Resort Accra, Ghana

General Manager

The Primary Responsibility was to manage this 175 Rooms Beach Resort 03 food & Beverage Outlets, 04 Banquet Venues, Spa, Gym and Swimming Pool.

www.ihg.com

Sep 2011 – Nov 2013 Holiday Inn Hotel Agra, India

General Manager

The Primary Responsibility to manage this 5 Star 145 Rooms Luxury Hotel with its star amenities and take the efficiency of the Management team to match the international standards. This Property has 145 Rooms and Suites, 04 food & Beverage Outlets fine dine Restaurant, 03 Banquet Venues, Spa, Gym, and Swimming Pool.

www.vitshotels.com www.khil.com

Feb 2010 – July 2011 VITS (Award Winning The Orchid Group) (151 Rooms) Delhi NCR,(Internal Transfer) General Manager (Pre /Post Opening)

The Primary Responsibility to manage this 4 Star 151 Rooms Hotel and Business Complex with Over one Million Square feet Corporate Office Space with its star amenities and take the efficiency of the Management team to match the international standards.

This Business Hotel has 151 Rooms, 04 food & Beverage Outlets, 08 Banquet Venues having capacity to cater as many as 3000 pax, Gym, Recreation centre and one million square feet office space. www.vitshotels.com www.khil.com

June 2008- Jan 2010VITS (Award Winning The Orchid Group) (100 Rooms) Aurangabad, India(Internal Transfer to Delhi NCR Ghaziabad)

Deputy General Manager (Pre /Post Opening)

The Primary Responsibility to manage this 5 Star Amenities100 Rooms Business Hotel with its star amenities and take the efficiency of the Management team to match the international standards. This Business Hotel has 100 Rooms, 03 food & Beverage Outlets, 05 Banquet Venues having capacity to cater 1500 pax, Gym, Four Fountain Spa, Swimming Pool, Recreation centre. www.thelalit.com www.ihg.com

Sep 2001-June 2008 InterContinental The Grand Palace (112 Rooms) Srinagar, India Assistant Food & Beverage Manager (HOD)

The Primary Responsibility to manage entire food & beverage operations of 5 star heritage resort with 112 rooms inventory, having 04 F&B outlets and Banquet of 2000 people. Heading the Team of 38 staff with 2 Restaurant Manager & 1 Banquet Manager

Dec 1999- Aug 2001 Radisson Hotel (275 Rooms) Delhi, India Captain in NYC coffee shop 121 covers.www.radissonblu.com Responsible for the overall food & beverage operations as well as leading & managing a professional team for the restaurant, ensuring warm welcome greetings to all the guests, ensuring a prompt & efficient service, Up selling alcoholic beverages & suggesting slow moving menu items, Ensuring fast billings, Training Bus Boys. www.jaypeehotels.com

Apr 1999-Dec 1999 Jaypee Palace Hotel (350 Rooms) Agra, India Hospitality Assistant in Grand buffet 180 cover’s Restaurant & Bar. Ensuring warm welcome greetings to all the guests, ensuring a prompt & efficient service, Up selling alcoholic beverages & suggesting slow moving menu items, Ensuring fast billings. May 1998-Apr 1999 Pentagon Hotel (40 Rooms) Mangalore, India. Captain in Royal Touch 90 cover’s Bar & Restaurant. Ensuring smooth operations of the restaurant, Maintaining sales records, Briefing stewards for the functions of the day

, Assigning duties to all the stewards, Ensuring banquet billings. LANGUAGES AND TECHNOLOGY SKILLS

Languages English: Fluent IELTS Band 7 Hindi: Fluent Computer skills Proficient in the use Microsoft office, Mac, Micros & IDS PMS. Certificate Courses Executive Leader Orientation By Wyndham Hotels & Resorts Hospitality and Tourism Management from Florida Atlantic University, USA COVID 19 Awareness By Ehotelier

Google Digital Unlocked

Hospitality Manager Leadership

LinkedIn Learning Certificates

Six Sigma Black Belt

Six Sigma Green Belt

Creating a Positive Customer Experience

Strategic Thinking

Take a More creative Approach to Problem Solving

Leading In Crisis

Managing Teams

Project Management Foundations

Construction Management Technology at the Jobsite

Accounting for Managers

PERSONAL DETAILS

Date of birth

Marital status

References

01st June 1978

Married

Available upon request.

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