WANDROUS C. GILLIAM
** *********** ****, **************, ************ 18210
Telephone: 347-***-**** • Email: adnwpa@r.postjobfree.com
CAREER DIRECTION
I am seeking a highly challenging, new position in one of the following environments:
● RECEPTIONIST ● MEDICAL OFFICE
● ADMINISTRATIVE ASSISTANT ● ACCOUNTS PAYABLE
QUALIFICATIONS SUMMARY
Significant work experience in supportive roles. With outstanding organizational and communication
abilities, combined with excellent patient / customer service skills, I am fully prepared to move into a new
role. I am a caring individual with experience working with people across the lifespan, from young students
in an educational setting to geriatric patients in direct care roles and people with disabilities. I possess
dedication, maturity and a commitment to high quality customer service and the people I support.
STRENGTHS AND PERSONAL ATTRIBUTES
● RELATIONSHIP BUILDING ABILITIES
● STRONG PERSONAL DRIVE AND WORK ETHIC
● SKILLS WITH ACCOUNTS PAYABLES / MEDICAL BILLING
● ABLE TO COORDINATE A TEAM EFFORT
● PROVEN PROBLEM SOLVING AND DECISION-MAKING SKILLS
● A PERSON OF HIGH INTEGRITY AND PURPOSE
● SUPERIOR COMMUNICATION SKILLS, AT ALL LEVELS
● WELL ORGANIZED AND STRUCTURED
EXPERIENCE
Throughout my career, I have chosen to work in seasonal and temporary positions where the schedule
allowed me to care for my children, one of whom has a medical condition. My daughter’s health condition
has stabilized and I am fully prepared and able to return to work full-time.
10/2019 to 12/2019 WAREHOUSE TEAM MEMBER
Amazon, Gouldsboro, PA
● Process and pulling orders in the delivery area.
● Collect stock and printed request orders.
● Ensure a clean work environment by keeping shelves, pallet area and workstation clean.
● Provide team effort by accomplishing related results as needed.
05/2016 to 10/2019 ADMINISTRATIVE ASSISTANT
Alrich Meadows, LLC, Albrightsville, PA
● Provide administrative support to ensure efficient operation of the office.
● Support managers and employees with tasks pertaining to organization and communication.
● Effectively communicate via phone and email to ensure proper delivery of inbound calls to
appropriate parties.
● Arrange meetings and conduct training with staff.
● Maintain an overview of inventory and replace supplies,
● Assist the Program Specialist, with payroll and auditing.
● Schedule meetings for clients and assist with home care.
09/2011 to 12/2012 DIRECT CARE PROVIDER
Wakefield Village, Albrightsville, PA
● Provide assistance and support to patients who are not able to attend to themselves.
● Assist with everyday living, medication, cook meals, help with personal hygiene, run erand and
notice any changes in health conditions.
06/2010 to 12/2010 MAINTENANCE / GROUNDSKEEPER
New York City Parks and Recreation, Bronx, NY
● Responsible for groundskeeping, landscape, trimming and edging around trees, shrubs, ground cover,
sidewalks and weeding,
● Provide a record of grounds and landscaping,
● Utilize tools, lawnmowers, rakes, weed wacking.
● Assists with preventing accidents with driveways.
09/2009 to 06/2010 TEACHERS AIDE
SCANS, Bronx, NY
● Assist teachers to help students succeed in the classroom.
● Responsibilities include taking attendance, making copies, and assisting with outdoor/indoor
activities.
● Prepare materials and equipment for activities.
09/2007 to 12/2008 ACCOUNTS PAYABLE CLERK
Yale, Robbins, Inc., New York, NY
● Match and proofread purchase orders.
● Prepare monthly journals for general ledgers.
● Prepare check run and processed invoices, purchase orders, credit memos and payment transactions.
● Resolve issues with vendors saving the company from 40% of fees.
● Supplied accuracy, attention to details, managed vendors and expense reports.
Earlier in my career, I worked as a Certified Home Health Aide for three years and as a Teacher’s Aide for
five years.
WANDROUS C. GILLIAM
59 Meckesville Road, Albrightsville, Pennsylvania 18210
Telephone: 347-***-**** • Email: celeste35.wg@gmail
Page 2
EDUCATION, TRAINING & CERTIFICATIONS
SPECIALIZED AREAS OF STUDY:
● MEDICAL BILLING PROGRAM (Resulted in a certification from New York State)
● MEDICAL TERMINOLOGY
● PHLEBOTOMY
Additionally, I attended Ashford University and studied Health Care Administration Management.
Training in First Aid / BLS & CPR
DIRECT RESPONSIBILITIES AND COMPETENCIES
Interaction: Provide ongoing, effective and professional communication with all levels of staff and clients;
highly professional in all interactions, tasked with providing administrative support in legal and business
environments
Organization: Focused, responsible and detail-oriented; highly capable of assisting in any administrative
support capacity
Coordination: Proven organizational skills in prioritizing deadlines and meeting program objectives;
extensive experience organizing and scheduling meetings among multiple stakeholders
Planning: Create and develop short-term and long-term planning within my area of responsibility
Finance: Extensive experience in accounts payables, preparing financial reports; skilled in reconciliation of
accounts; attentive to detail, able to identify errors in bookkeeping, “finding” thousands of dollars for my
employer
Relationships: Proven ability to build strong relationships with clients and community
Customer service: Exhibit high levels of professionalism with all client interactions
Liaison: Highly conscientious in professionally representing the companies I have worked for
Documentation: Prepare and maintain highly confidential legal documentation; responsible for the
thorough, detailed and accurate maintenance of files
Improvements: Continually review current systems and make ongoing adjustments
Troubleshooting: Investigate operational issues and execute corrective measures
Work ethic: Dedicated, flexible, adaptable and willing to assist in all duties required to meet program goals
and objectives
Computers: Strong knowledge of Microsoft Office Suite; QuickBooks; able to rapidly learn new programs
and software; proven keyboarding abilities
QUALITY REFERENCES ARE AVAILABLE