LOIZA ORTS

Hialeah Gardens, FL 305-***-**** adnwdh@r.postjobfree.com

Human Resources Manager

Forward-thinking and results-focused Human Resources leader with experience leading and managing Human Resources functions including recruiting, benefit administration, employee relations, and payroll and compensation. Strong business partner with proven success executing and implementing strategic HR operational practices aligned with business goals and objectives including establishing human resources processes, coordinating resources, and planning, promoting, and implementing large-scale human resources projects.

Core Competencies

ü Human Resources Administration ü Business Process Improvement ü Recruiting and Hiring

ü Business Transformation ü Management Reporting ü Workforce Planning

ü Cross Team Collaboration ü Project Management ü Leadership/Training

ü System Implementation ü Performance Management ü Change Management

Professional Experience

360 TRADING NETWORKS, INC. March 2015 – March 2020

Ü Human Resources Manager

Provided strategic oversight and management of Human Resources operations for local and Latin America employees including full-cycle recruiting, on/off boarding, policies and procedures, benefits administration, employee relations and payroll.

Developed, maintained and communicated policies, procedures and guidelines to local and Latin America employees ensuring consistency with parent company and local law requirements.

Maintained and updated personnel files and HRIS system ensuring files complied with applicable laws.

Designed and coordinated local employee benefits including Medical, Vision, LTD, BLI, and 401K packages for yearly renewal/open enrollment and updated and maintained benefit platforms with any and all status changes including Cobra processing.

Maintained employee handbook and addressed all personnel matters including workman compensation, employee trainings, complaints, PTO and FMLA.

Spearheaded end-to-end bi-yearly Performance Review process.

Managed employee’s monthly expense reimbursements and coordinated monthly payroll and quarterly bonus payouts for all local and Latin America employees.

Educated Management team on Federal and State Employment Legislations.

Worked with immigration lawyers on employee Visa requirements and process, and with company secretary on all local state business requirements.

Owned all activities related to bookkeeping including accounts payable/receivable, budgets, generating month/year end financial reporting to parent company.

Communicated and negotiated with vendors on office needs and worked with contractor and architect on office expansion projects.

BYRNAM WOOD, LLC September 2013 – March 2015

Ü Administrator/Office Manager

Managed and administered all related operational functions for a boutique commercial real estate firm including research, reporting, database management, correspondence, and vendor relationships.

Researched and developed marketing materials for clients using commercial real estate database.

Generated and maintained current market comparable reports and accounts payable/receivable reports.

Administered all office operations including updating file system, office correspondence and mailing, inventory management, vendor relationships, and health care benefits.

Managed office calendars and coordinated travel and other office activities.

XELIOS BIOMETRICS, INC. September 2010 – September 2013

Ü Administrative Manager

Supervised office staff and all operational functions for a start-up IT/security company including providing training, job assignment and evaluations, HR support, and team building initiatives.

Provided advanced level administrative support to the CEO and Sales Director including calendar maintenance and coordinated all appointments and travel arrangements.

Instrumental in the developments of Standard Operating Procedures (SOPs) including developing and implementing policies and procedures, budget maintenance, and bookkeeping.

Managed office maintenance and administration activities including scheduling repairs, ordering supplies, and hiring and evaluating vendors and contractors.

US DEPARTMENT OF COMMERCE November 2008 – September 2010

Ü Assistant Manager Field Operations

Third tier supervisor overseeing Federal objectives for obtaining information for the U.S. Census Bureau Field Operations unit consisting of over 1500 subordinates across six NJ counties.

Recruited, hired, trained and managed performance, scheduled staff assignments, provided technical support, and implemented conflict resolution strategies.

Owned all operational functions including developing departmental budget, inventory control, quality assurance, daily report/data analysis and promoting census in multiple languages.

Recognized for highly successful completion of all field assignments beyond stated objectives.

NOVA SOUTHEASTERN UNIVERSITY July 2001 – November 2008

Ü Office Manager

Oversaw and managed all operational functions for a multi-disciplinary medical facility including coordinating design and architectural planning and program requirements. Responsibilities included two tier subordinate management supervision comprised of 4 faculties, 30+ residents, 4 medical assistants

Managed HR functions including candidate evaluation, employee supervision, performance evaluations and merit increases, employee trainings, creating and implementing policies and procedures, and other applicable HR functions.

Reviewed and managed claims submission to the billing department and ensured that ICD-9 and CPT codes were used correctly to avoid denials and delays of payments. Processed claim corrections in a timely manner.

Managed accounts receivable, accounts payable, payroll, and medical inventory management.

Developed quality control initiative utilizing time study analysis and leveraged results to re-train and cross-train to optimize patient process and reduce patient waiting time.

Created administrative procedures and checklist to ensure OSHA compliance for functionality of procedure.

Education

NOVA SOUTHEASTERN UNIVERISITY

Bachelor of Science, Psychology

Honors: Dean’s List Academic Years, Epsilon Iota Academic Honor Society, Phi Chi Honor Society

Supervisory Certification

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook), ADP, Employee Navigator, QRS, Confluence, JIRA, QuickBooks, CRM (Sugar, Salesforce)

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