Olivia Heyward

***-** **** ******

Flushing, NY *1358

Phone 347-***-****) Email: adnwdb@r.postjobfree.com

Objective

To secure a challenging administrative position within a well established company in their clerical, sales or customer service department, to utilize my skills and be a substantial benefit to the company.

Experience

2006 – Present

Receptionist/Administrative Assistant Display Technologies, LLC Queens, New York

oLead receptionist responsible for all front desk duties and general administrative responsibilities.

oGreet all visitors, messengers and deliveries. Responsible for all mail/shipping activities.

oTrack time and attendance for the various accounting departments.

oProcess credit applications for Credit and Collections department.

oRecord and submit credit card information to Accounts Receivable for processing.

oGeneral administrative aide for the Credit and Collections manager.

oOrdered office supplies.

2000 – 2006

Receptionist/Administrative Assistant Children’s Aid Society Brooklyn, New York

o

oReceptionist answered main reception phones

oFormatted, and transcribed documents.

oReceived, and forwarded incoming mail to appropriate department.

oMaintained and tracked resumes.

1998 – 2000

Receptionist/Administrative Assistant Lakeside Family & Children Services Queens, New York

oReceptionist, handled incoming calls, scheduled meetings/appointments.

oMaintained the monthly data resource reports.

oArranged /maintained filing system.

oArranged courier picks up/deliveries.

oOrdered and stocked office supplies.

1988 – 1997

Receptionist/Administrative Assistant CUNY Graduate School New York,

oMaintained Director’s calendar.

oTranscribed correspondence from Dictaphone.

oActed as liaison with other organizations and offices to coordinate

meetings/conferences and related events.

Education:

Adult Learning Center, Queens, New York

Certificate in Communications

Skills:

Outstanding Receptionist certificate – Fred Pryor Career Track

Microsoft Office

Excel

Internet Explorer

JD Edwards

Excellent communication skills

Dictaphone

General office equipment

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