Lim Heng Seng, Sunny

adnwc7@r.postjobfree.com

**-**** ****

I am highly motivated professional with strong work ethics who embraces the values of high sense of integrity, graciousness and humility. I am also a team player who appreciates the benefits of a cohesive team, with a strong desire for continued learning and adding value to the organization.

CORE COMPETENCIES

Lecturing/Training

Project & Program Management

Software Consultancy

PROFESSIONAL EXPERIENCE

Business & Application Consultant 2019 to Present

Provide consultancy services to SMEs on the use of an Integrated Business Solution for SME tailored to functionality gap between “Enterprise” and “SME” grade business solutions.

Conduct training on the Integrated Business System.

Adjunct Lecturer 2007 to 2013, 2016 to 2019

Adjunct lecturer teaching Management, Business Information Technology for Management, International Business, Mathematics and Project Management from Certificate to Masters’ program, BTEC Higher National Diploma and Scottish Qualifications Authority (SQA) Advance diploma.

ICDL Trainer 2016 to 2019

Associate trainer, conducting International Computer Driving Licence (ICDL) courses, an internationally recognised qualification that enables people to certify their computer skills to an internationally recognised standard.

Ngee Ann-Adelaide Education Centre 2013 to 2015

Program and Student Learning Services Manager

Oversee the renewal of 4 years Enhance Registration Framework (ERF) which is the mandatory registration requirements and legislative obligations required of Private Education Institute.

Oversee both Postgraduate and Undergraduate Program Management

-Program promotion to prospective students

-Program consultation and recruitment of new students

-Supporting General Manager in business development of new programs

-Liaison with the University of Adelaide on program and academic matters

Student Learning Services

-Supervision of Student Learning services for all programs

-Supervision of the Student Management System

Revevol Asia 2011 to 2011

Senior Change and Deployment Manager

Spearheaded IT adoption among Small and Medium Enterprises by managing projects on the delivery of G Suite, the Google productivity and collaboration suite, including the migration of email systems to Enterprise Gmail.

Provided consultancy services to SMEs on the use of Google Apps for the Enterprise.

Conducted training on G Suite to SMEs

National Library Board (NLB) 2007 to 2010

Project Manager

- Managed user requirements for Knowledge Infrastructure (KI) Program.

- Developed the specifications for all KI related projects.

- Managed tender process from inception to tender award.

- Championed knowledge management within NLB, provided consultancy services to the Knowledge Management Department and other departments on the effective use of Web 2.0 and Enterprise 2.0 tools.

Researched and evaluated the relevance of social computing services to the organization as well as patrons (Library users)

Abacus International Pte Ltd 1993 to 2006

- Senior System Analyst, Management Information System

- Team lead of the Billing Application team, in charge of the development and maintenance of the company’s - -proprietary and mission-critical Billing System and its operational support.

- Conducted analysis and impact assessment of the company’s billing requirements.

- Took charge of a Data Offering team, in charge of the development, maintenance and delivery of Marketing, Billing and Subscribers’ data.

- Provided consulting services to user departments on Abacus’ airline-related products.

- Mentored and trained new team members

Senior Product Analyst, Product Marketing

- Researched, and analysed user and market requirements to enhance the Abacus reservation system.

- Managed Projects relating to the application developments of the Reservation System.

- Provided consultancy services for EDIFACT, a global message exchange standard for airlines, Global Distribution Systems and other travel-related systems.

- Involved as a Core Team Member of the Abacus Electronic Ticketing Task Force. Responsible for reviewing the use of EDIFACT messages.

EDUCATION

Master of Business Administration, University of Adelaide

Master of Project Management, University of Adelaide

Bachelor of Science, National University of Singapore

Specialized Diploma in Electronic Commerce, Nanyang Polytechnic

Advanced Certificate in Training and Assessment (ACTA), Singapore Workforce Development Agency

OTHER EXPERIENCES

Volunteering with Welfare Homes and Non-Profit Organization

Volunteer with Well Tuition Centre @ Henderson Dawson

IT literacy Trainer with Pertapis Centre for Women and Girls as well as Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant People

Volunteer with Thye Hua Kwan Moral Charities, Down Syndrome Association of Singapore

REFERENCES

Dr Leong Mun Kew

Deputy Director

Institute of System Science

25 Heng Mui Keng Terrace

Singapore 119615

Tel : +65 66011235 (Office)

Email: adnwc7@r.postjobfree.com

Assistant Professor Olivier Amprimo

Department of Strategic Management

Asian Institute of Management

Eugenio Lopez Foundation Building

Joseph R. McMicking Campus

123 Paseo de Roxas

Makati City, Metro Manila

1229 Philippines

Tel : +63-917-***-**** (Mobile)

Email: adnwc7@r.postjobfree.com

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