Theodore Ervin

240-***-**** adnwaj@r.postjobfree.com

Professional Experience

June 2020 to present

Interim Safety Coordinator/Interim WHSS

Amazon

Jacksonville, FL

Promoted after 8 months from Sortation Associate to Interim Safety Coordinator/Interim WHSS

Consistently demonstrates strong analytical strategies to identify trends, resulting in the formulation of effective results that produced a reduction of non-compliance metrics

Took ownership by being the go-to expert and introducing new safety processes and workflows to the Jax5 site.

Analyzed risk assessments as required, resulting in recommending and implementing control measures to greatly reduce near misses and injuries from canvas carts and go karts, which cause abrasions and bruises

Provides immediate aid to associates, visitors, vendors, and guests that need assistance, or medical attention as appropriate

Performs site physical condition safety observations, associate safety behavior observations, and both scheduled and non-scheduled audits and inspections in relation to fire and safety related equipment and provides timely and effective feedback to both associates and management

Partnered with Operational Management to provide coaching to reduce falling boxes by 40% from A/B pickoff

Deep-dived into accident investigations and near misses in order to establish root cause and prevent the reoccurrence per shift of work related incidents by 40% during peak

Took ownership and developed, mentored, and coordinated the Social Distancing Team and Temperature Takers to serve as the first line of defense against the spread of COVID-19 throughout the sort center and perform safety audits

Disposed of Hazardous and Non-Hazardous waste as in accordance to state, federal, local laws

Worked cooperatively with operations effectively delivering results through the identification of areas needing improvement such as pallet build, non-con handling, inbound and outbound staging October 2018 to June 2020

Assistant Director of Environmental Services

HHS

Memorial Hospital

Jacksonville, FL

Developed a strong and effective team through recruiting, interviewing, hiring, and conducting performance reviews

Upheld and enforced standards set by OSHA, TJC, and industry regulations in order to maintain a safe and effective environment

Collaborated with hospital administration as well as other departments in order to ensure excellent patient satisfaction

Monitored and maintained weekly budgets including payroll, supplies, and equipment

Lead daily team meetings to review duties, outcomes, and improvements to be made

Identified areas for performance improvement and addressed them with appropriate staff, including service recovery as needed in order to provide the best customer service

Motivated team members to provide excellent quality of service Theodore Ervin

Professional Experience (cont)

May 2016 to September 2018

Environmental Services

Operations Manager

Sodexo

Holtz Women’s/Children’s Hospital

At Jackson Memorial Hospital

Miami, FL

Utilized TRAKKAR, THROUGHPUT, and ES UOS to manage custodial and housekeeping operations in a prestigious and high traffic hospital

Provided leadership and insight through SODEXO programs

Managed a team of 44 employees

Continuously maintained or exceeded standards set by TJC (The Joint Commission)

Motivated staff to continuously improve Patient Satisfaction scores March 2015 to May 2016

Senior Project Manager, Operations

Manager

Sodexo

Southeast Division

Managed day-to day-Environmental Services operational functions

Ensured unit level employee relations, safety training, and unit operating systems compliance

Developed service contracts to meet needs and standards of facilities; measured and analyzed timeliness of responses

Provided service recovery where needed and educated staff to prevent future issues

Trained staff to provide positive customer service and client interactions

Developed and enforced custodial inspection metrics

Implemented best-practices in order to improve efficiency and effectiveness in areas of quality, safety, pest control, training, and education

Analyzed and enforced infection control compliance

Analyzed services, practices, and development of plans for improvement

Validated work quality and developed and executed plans for improvement where needed

Managed and coordinated floor care teams and project work

Operation and project support for environmental services at current facilities and newly acquired hospitals

Directed the cleaning and implementation of Sodexo’s systems during start-up phase

Evaluated supply usage, budget, and purchase history Provided quality assurance

October 2014 to March 2015

Environmental Services General

Manager

Sodexo

Viera Hospital

Melbourne, FL

Drove HCAHPS scores from 55% in September 2014 to 94% in February 2015

Developed and maintained continuous quality programs and policies resulting in the achievement of high standards

Directed a staff of 20 employees at a 220,000 square foot, 100 bed facility

Reviewed and analyzed supply budget, inventory, and labor hours to ensure budget compliance

Predicted future staffing needs and scheduling based off of historical data

Trained associates in bed tracking and Trakkar, FOSS, and CARES software

Managed patient discharges to ensure timely and effective room turnover

Ensured compliance with TJC (JCAHO), OSHA, EPA, federal, state, and local laws through consistent monitoring and analysis of department procedures

Managed waste management procedures and removal with consideration for requirements of hazardous, toxic, and infectious wastes

Developed and implemented standards for pest control including the proper purchasing, training, and application of required chemicals

Performed daily rounds with nursing, facility operations, and office managers

Developed and implemented orientation and in-service training programs for employees Theodore Ervin

Professional Experience (cont)

October 2013 to October 2014

Environmental Service Manager

Sodexo

All Children’s Hospital

St. Petersburg, FL

Supervised a team of 13 employees at an 800,000 square foot, 259 bed facility

Developed and implemented a successful floor training and maintenance program which resulted in new employees with extensive education on policies and procedures

Managed all discharges, projects, and waste management

Performed daily rounds with supervisors, nurse managers, and office managers

Reviewed labor hours in order to ensure budget compliance

Trained associates on software for bed tracking, including Trakkar June 2010 to September 2013

Environmental Services Manager

Sodexo

Aventura Hospital & Medical Center

Aventura, FL

Developed and implemented a successful floor training and maintenance program, resulting in an increase in highly educated and informed employees

Developed and maintained continuous quality programs, resulting in achievement of high standards throughout the department

Developed and implemented orientation and in-service training for programs for a team of 65 employees in an 800,000 square foot, 407 bed facility

Coordinated all discharges, projects, and waste management for the facility

Trained associates on bed tracking using Trakkar Ensured compliance with TJC (JCHAO), OSHA, EPA, and all federal, state, and local laws through consistent monitoring and analysis of departmental procedures. Education

Bachelor of Science

Business Administration

Johnson C. Smith University

Charlotte, NC

Skills

Naval Veteran Knowledge of CDC Standards Management Experience Inventory Control Understanding of TJC standards Self-Motivated Proficient in Windows Knowledge of OSHA regulations Proficient with TRAKKAR Problem Solving Skills Management of Large Facilities Proficient in Microsoft Office Critical Thinking Skills Knowledge of EPA requirements Proficient with ES UOS Strong Team Leader Proficient with THROUGHPUT

program

Excellent Customer Service

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