Flight Attendant Office Assistant
Resume:
Nov **** - Present
April *011 - June 2018
Nikhil K Naik
A/101, GOLD STAR DECENT HOMES, BESIDE N G PARADISE, NEAR GCC CLUB, HATKESH UDHYOG NAGAR, MIRA ROAD EAST, THANE 401107.
+919********* • adnwa2@r.postjobfree.com
Objective
● To work diligently with an esteemed organization where I can utilize my knowledge and have an opportunity to convert the high level of motivation into a result oriented approach.
Key Qualifications
● 7 years of flying experience and over all 10 years experience in customer service of aviation industry and backend operations.
● Resourceful at maintaining excellent relations with various clients and providing value added customer service, ensuring quality and service norms.
● Good Communication Skills, Team Building, Pro-Active Approach, Self-Motivated Team Player and The Ability To Work in Challenging Time Frames. Multi Task Activities. Keen to Learn and Quick Learner. Self Taught. Good Knowledge of Computers & Internet.
● I enjoy working with people, am always punctual, and possess excellent personal management skills.
Work Experience
Sutherland Global Services
Netflix Chat Process - Customer Support Executive
● Handling Customer query and complaints.
● Helping Customers with the right resolutions in one go.
● Ensured that all customers received exceptional service.
● Handling Dual chats at the same time with the Average handled time. Wipro Ltd
Singapore Airline Voice process - Customer Service Executive
● Ticketing and Reservations.
● New booking and cancellation of flight.
● Reissue and Revalidate of flight.
● Delay handling.
● Handling Kris flyer member account.
Jet Airways India Private Limited
Flight Attendant
● Worked as Senior Cabin Crew with Jet Airways.
● Successfully completed CCIC training in the month of June 2016.
● Aircraft Type: Boeing 737-700,800 and 900er July 200 July 2007 - Dec 2008
April 2008
March 2005
June 2003
April 2011
October 2009
Rajnikanth Construction
Secretary Incharge cum Office Assistant
● Looking after Business Accounts, Book keeping.
● Handling of correspondence using computer.
● Handling of petty cash and looking after payments of daily wages Workmen etc. Education
TYB.Com
Thakur College of Science and Commerce
● Institution - Mumbai University
Higher Secondary Certificate
Thakur College of Science and Commerce
● Institution - Mumbai University
Secondary School Certificate
St Joseph’s High School
● Maharashtra Board
Professional Certifications
Jet Airways Cabin Crew Training
● Successfully completed Cabin crew training.
● Trained Safety Emergency procedures.
● Successfully completed First Aid training.
● Received award of excellence certificate for successful completion of initial course in Dangerous Goods regulations.
Frankfinn Institute Of Air Hostess Training
Air Hostess and Hospitality training
● Frankfinn Institute of Air hostess training in Aviation, Hospitality and Travel Managememt in year in 2009.
Personal informations
Date of Birth : 7 July 1987.
Age. : 32
Height. : 172 cm
Weight. :73 kg
Linguistic Abilities : English, Marathi, Hindi and Tullu Hobbies : Riding, Trekking, Camping, etc.
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