Kelly Humbarger
adnw87@r.postjobfree.com
***** **** ****** ** ********, AZ 85338
Objectives
To get my foot in the door within a well-rounded company that will help shape me into a valuable member of the community.
Experience
Az Pro Tile & Stone 29748 West Whitton Avenue
Buckeye, AZ 85396 OFFICE MANAGER/BOOKKEEPER June 2012 – August 2017
Perform general bookkeeping duties, including posting information to accounting software and regularly reconciling accounts. Perform reconciliations of bank accounts on a monthly basis to ensure accuracy, issue financial statements created by certified accountant, make deposits and record all cash receipts, process company payroll, distribute customer invoices and ensure that receivables are collected in a timely manner, provide administrative support to management when required
Roman’s Oasis 16825 West Yuma Road
Goodyear, AZ SERVER/WAITRESS January 2018 – January 2019
Prepare restaurant tables with special attention to sanitation and order; attend to customers upon entrance, present restaurant menus and help customers select food/beverages, take/serve orders and answer questions or make recommendations for other products, collaborate with other restaurant servers and kitchen/bar staff, deal with complaints or problems with a positive attitude, issue bills and accept payment, promote dedication from customers
Legends Sports Club SERVER/MIXOLOGIST January 2019 - April 2019
Relay drink and food specials to patrons and offer advice based on customer food and drink choice. Working with large groups of customers during restaurant events for extended periods of time with a level head and positive attitude. Operated a Point of Sale system for creating itemized receipts, responsible for operating a cash register, collecting payment and tips while also keeping receipts for restaurant documents. Working in unison with co workers and managers to discuss plans of action based on customer suggestions and the needs of the employees to better the overall work and dining experience.
Valor Global VIEWER EXPERIENCE ADVOCATE July 2019 - October 2019
Assist customers through phone and/or chat about account management, billing issues and device support. Provide account and device support to customers, specifically with regards to ordering, functionality and troubleshooting of system configurations and network settings. Give accurate and real-time responses to inquiries. Soft collections for customers that have past due accounts.
Freedom Logistics Inc. DELIVERY ASSOCIATE November 2019 - Present
Operate a company vehicle and adhering to safety protocols while operating the vehicle. Loading out company vehicles with customer packages in a timely manner. Address any issues or concerns that occur on route to ensure customer satisfaction and first day delivery. Communicate with team support with additional concerns to improve success on future deliveries and functionality of the company.
Iron Horse Legal Service, LLC. COURIER July 2020 - November 2020
Responsible for a variety of tasks for a business that provides legal support services and general delivery services. Including retrieving and or handling sensitive legal documents for Law Firms. Filing legal documents at court houses within and surrounding the Phoenix area. Clerical work including electronically saving documents related to open cases and drafting paperwork upon client request.
Iron Horse Legal Service, LLC. MANAGER November 2020 – March 2021
Manage all incoming job requests from long time clients and new clients. Coordinate job resolution through document preparation and close contact with clients based on job requests. Complete and operate requested jobs with strict deadlines. Overcome any conflict related to job requests with adversity and legal knowledge. Oversee courier to ensure accurate and timely completion of pending jobs. Seek and hire Legal Vendors to assist with job tasks such as Process Servers all over the US, Private Investigators, Clerks of Court and Couriers in surrounding counties. Document all work completed and submit invoices to clients and payment to vendors.
Skills
●Conflict Resolution
●Team Work
●Customer Service Skills
●Self-Motivated
●Comfortable and level headed in times of high volume and ability to handle customer issues with a calm and collected composure.
Education
Taylion Virtual Academy
2014 High School Diploma