Malishe Rodrigues

*** ****** ******* ******, ***********, Pretoria, 0081

Email: adnw85@r.postjobfree.com Mobile: 084-***-****

Personal Profile Statement

A hard-working, self-motivated, reliable, and flexible Administrative Assistant with extensive experience seeking a position in an administrative position that will utilise professional skills developed through past experiences. I have good verbal and written communication skills with a strong drive for proofreading. During my career, I worked with various people from various industries which improved my interpersonal skills. I have experience in office management and overseeing graphic designers. I was the assistant to two managers from different departments (within the education sector) simultaneously which improved my multitasking, time-management, and prioritizing skills. In my last job, I worked with the National Student Financial Aid Scheme (NSFAS) and corresponded with students, parents, and vendors regarding financial assistance.

Education

2021

Certificate: Professional Bookkeeping and Accounting 2: Bank and Petty Cash (Alison Online Short Course)

Certificate: Professional Bookkeeping and Accounting 1: Sales and Purchases (Alison Online Short Course)

Certificate: Financial Accounting Basics (Alison Online Short Course)

Certificate: Professional Business Writing Skills (Alison Online Short Course)

Diploma: Administrative Procedures and Support in the Office (Alison Online Short Course)

2002 - 2004 National Diploma: Marketing, Cape Technikon, Cape Town

1996 - 2000 Matric Certificate: Rosendal High School, Delft, Cape Town

Work experience

January - July 2020 Departmental Administrative Assistant - Financial Aid Department Cape Peninsula University of Technology

Provided administrative assistance to the NSFAS (National Student Financial Aid Scheme).

Provided administrative assistance with student registration.

Analysed and evaluated the financial viability of students and families, and provided advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.

Reviewed and assessed eligibility of applications for financial aid; exercised professional judgment to determine whether adjustments should be made.

Reviewed for accuracy and provided signature approval/disapproval of promissory notes and other financial documents.

Responded to enquiries and researched and resolved problems related to transactions handled by the unit; served as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.

Provided information, in person, on the telephone, and through electronic Chat, to students, prospective students, and families regarding student financial aid, admissions, account balance, and registration status.

Kept abreast of student assistance opportunities and program regulations.

Implemented, coordinated, and oversaw one or more specific administrative programmes and/or service areas, as assigned.

April 2017 - June 2019 Departmental Administrative Assistant - Applied Sciences Faculty Cape Peninsula University of Technology

Simultaneously assisted two coordinators from two different departments within the faculty: Curriculum and Academic Development Department and the Language Unit

Arranged meetings: set agendas, took minutes and developed action memos, organised catering for meetings; liaised with various attendees (telephone, email) confirming attendance.

Made travel arrangements for coordinators.

Provided data collating, capturing, analysing, sorting, saving, and filing (soft- and hard copies) duties.

Arranged and managed successful events: communication, venues, speakers, guests, print material, gifts. Arranged the launch of a computer laboratory and a new computer programme.

Minute taking.

Typed reports, minutes, agendas, contact reports, and schedules.

Proofread all material: printed or digital, i.e., agendas, minutes of a meeting, contact reports, promotional items, etc.

Monitored departmental budgets.

Captured financial data and provided electronic verification.

Liaised with relevant stakeholders (finance, procurement, library, HODs, faculty staff, students, suppliers).

Provided research assistance regarding the compilation, capturing and manipulation of data; literature search, and synthesis.

Created, maintained, facilitated a student teaching assistants’ and retention officers’ database (application forms and supporting documents, deadlines for submission, filed hard and soft copies, etc).

Arranged student teaching assistant and retention officer training.

Updated and stored student contracts, stipend reports, and job responsibilities.

Arranged staff training workshops: colloquium, new computer programme training.

Worked on the university’s procurement system: ordered stationery and consumables.

November 2014 - February 2017 Various administrative and receptionist jobs – Short-term contracts within the Automotive, Logistics, Real Estate, and Insurance sectors

January 2005 - January 2013 Office Administrator Nautique Marketing Communications

Office management and administrative duties performed:

Assistant to Managing Director: managed a diary and organised meetings, and liaising between MD and creative staff by providing timeous job updates and reports.

General administration which included telephone-, email-, and fax communication; mail-in and out; and filing, and purchasing kitchen and office consumables.

Staff management included

-Job management: coordinated and managed various jobs of graphic designers. Coordinated the process between production, repro, editorial, artwork, graphic design departments. Checked designers’ work and provided feedback on editorial and design. Ensured timeous completion of jobs. Emailed proofs to the client for approval. Communicated client response to graphic designers and ensured that artwork finished art was completed within the deadline. Coordinated delivery to the client.

-Job proofing: proofread document- and website content (grammar, spelling, and language).

-Event organising: assisted with organising the launch of products for clients: from conceptualizing; managed graphics designers on jobs, proofed finished art. Liaised with printers regarding artwork proofs, material for print, quality of printing. Managed the guest list and attended the launch to ensure smooth running.

-Traffic management: managed production schedule, updated daily project status on job cards and whiteboard.

Finance and Accounts: managed time per job, prepared cost estimates (in Excel) and quotes. Invoiced clients. Managed and followed up on payments.

Customer relations: client and supplier liaison. Attended client meetings and prepared contact reports. Coordinated deliveries with supplies and clients.

Supplier Management: sourced quotes, briefed vendors, ensure timeous delivery of jobs.

Skills/Personal Attributes

Professional.

Detail-oriented.

Good verbal/written communication skills.

Ability to multi-task, work under pressure and manage tight deadlines.

Highly organized.

Driven.

Work well within a team but also able to work independently.

Willing to learn and open to new challenges.

Excel at any jobs and duties given.

Discreet.

Technical skills

Divers Licence: Code B

Language skills: Fluent in English and Afrikaans (read and write)

Computer programmes: MS Office (Word, Excel, PowerPoint, Outlook), Sage Accounting (Basic), Quickbooks (Basic)

Referees

Ms Nthabiseng Khauoe

Manager – Financial Aid

Cape Peninsula University of Technology

Tel: 073-***-****

Email: adnw85@r.postjobfree.com

Dr Ignatius Ticha

Language Unit Coordinator – Applied Sciences Faculty

Cape Peninsula University of Technology

Tel: 082-***-****

Email: adnw85@r.postjobfree.com

Dr Tholang Maqutu (Retired)

Curriculum and Academic Development Coordinator – Applied Sciences Faculty

Cape Peninsula University of Technology

Tel: 072-***-****

Email: adnw85@r.postjobfree.com

Contact this candidate