ABOUT ME

• Mo vated and hardworking,

seeking challenging new role

where hardwork and dedica on

will be highly valued.

• To a ain high level of

professionalism in my field of

exper se and to contribute

signifcantly to the growth and

success of any organiza on.

• Highly skilled in providing

excellent guest service and

catering to sea ng preferences

and special request to foster

customer sa sfac on.

• Enthusias c and personable

with strong founda on of

service industry exper se.

• Communica on skills by

learning different language for

be er assistance.

• Good rela onship-building and

me management abili es.

• Bring skills to support team and

customer needs with fast and

high quality assitance.

• Aligned workplace culture with

organisa ons, mission and

values.

LANGUAGES

ENGLISH

ARABIC

WORK EXPERIENCE

Dubai, United Arab

Emirates

Oct 2017 - Jul 2021

• Provided leadership and direc on for employees, supervising ac vi es to drive produc vity and efficiency.

• Mentored team members in tried and true guest service methods,providing feedback to encourage highest sales poten al.

• Foster posi ve employee rela onships through effec ve communica on, training, and career development coaching.

• Maintained and imparted outstanding product knowledge, enhancing staff capabili es and customer sa sfac on.

• Increased customer sales conversions through strategic staff performance incen ves.

Hsinchu, Taiwan

Mar 2013 - Mar 2015

• Successfully reduced defect rate of product, increasing the nuumber of quality checks performed throughout the stages of produc on.

• Sorted. classified and packed products by size, weight and colour, consistently verifying conformance to quality standards.

• Effec vely operated equipment to exceed produc on targets whilst achieving quality score.

• Strictly followed company safety regula ons, achieiving incident safety ra ng.

• Maintained excellent cleanliness of working areas to meet health and safety best prac ces.

• Assembled products in line with manufacturing standards. Philippines

Jan 2012 - Jan 2013 • Supervised frequent ac vi es such as medical and personal hygiene to provide safe living environment for pa ents.

• Maintained clean and well-organised environment to promote client happiness and safety.

• Safely transi oned pa ents between sleeping surfaces and mobility assistance such as wheelchairs, providing consistent support.

• Interacted kindly with pa ents and families and displayed posi ve outgoing a tude, establishing long-term, professional rela onship.

• Assisted pa ents with dressing, grooming and feeding need.

• Helping to overcome and adapt to mobility restric ons.

• Peg tube feeding.

• Provide good skin care to avoid bed sores.

EDUCATION

Ilagan City, Isabela

Philippines

2010

SKILLS

TEAM SUPERVISION CASH MANAGEMENT

CUSTOMER CARE SALES TECHNIQUES

TIME AND TASK MANAGEMENT WRITTEN AND VERBAL COMMUNICATION ABILITY TO WORK INDEPENDENTLY PERFORMANCE STRATEGY MULTI-TASKING

STRESS TOLERANCE: DEALING WITH

CHALLENGING CUSTOMERS AND A HIGH

VOLUME WORKLOAD WHILE MAINTAINING A

PROFESSIONAL AND CALM DEMEANOR

MONITORING QUALITY AND QUANTITY OF

PRODUCT MS/EXCEL

ACCOMPLISHMENTS

• Supervised staff team members

• Documented and resolved issue/guest complain which led to good result.

• Develop team strengths and improve weaknesses

• Iden fy team goals and evaluate team progress to give a clear and understanding of what they are expected to complete and to allow team to work collabora vely.

• Resolve conflict by se ng groumd rules and clearly assigned tasks.

CERTIFICATIONS

• PIC (Person in charge)

• Fire Marshall

• Basic Food Hygiene

• First Aid

EMIRATES LEISURE

RETAIL

Training Team Leader/Service

WISTRON

CORPORATION

Factory worker

PRIVATE Caregiver

SAINT FERDINAND

COLLEGE

Diploma in Midwifery

RENGELYN

DODDO

Al qouz, Al khail gate, Dubai, 00000

056*******

adnw65@r.postjobfree.com

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