KEITH RAMSAMOOJ

**Bejucal Road, Cunupia • Chaguanas • 868-***-**** • adnw5t@r.postjobfree.com

Objective

Reliable Office Clerk with five years of experience performing administrative and clerical duties such as answering telephones, receiving the public, providing customer assistance, data processing, record keeping, managing and distributing information, taking memos and maintaining files. Using strong communication skills for optimum service and positive attitude towards getting a job done..

Experience

2014–2019

Actavo (Digicel Play) - Service Delivery/Telecommunications Technician

oManaging all communication between stakeholders to channelize all levels of inter-office communication.

oMaintaining an existing filing system and assisting in sorting and filing the appropriate paperwork in designated files.

oPreparing electronic correspondence, bills, checks, statements, receipts, and other relevant documents.

oAdministering and distributing internal communications and emails effectively to appropriate personnel.

oManaging mail and ensuring delivery to right recipients, applying postage stamps to outgoing mail and ensuring compliance to postal standards.

oMaintaining an inventory of office supplies and informing purchase staff regarding items for purchase and receiving supplies, cabinets or bins and stock shelves.

oProviding support to the receptionist as per requirement and responding to phone calls.

oPerforming a variety of routine clerical duties according to standards and procedures.

2010–2014

Ministry of Community Development, Culture and the Arts (O.J.T.) - CLERK 1

oPrepare meeting agendas, take care of transcribing minutes, and circulate this to the staff

oAnswer telephone calls and takes messages

oMaintain and update office files, inventory, mailing lists, and database systems

oOperate office equipment like personal computer, photocopiers, scanners, voice mail systems, and facsimile machines

oCollect information needed by the office staff or supervisors

oArrange appointments of the team members

oMake travel arrangements for the travel staff

oPrepares letters and other correspondences

oDo simple bank transactions and basic bookkeeping for the company

oCommunicate with customers and other offices as the need arises

oProofread and organize records, reports, and documents

oPrepare documents such as government and business forms for processing

oDirect tasks of lower-level clerks

oArrange for the repair or troubleshoot of office equipment

oOrganizes all company records including communication and business documents;

oManages all inbound calls;

oSets appointments for key executives;

oResponds to questions and inquiries in an effective manner;

oManages calendar of key executives;

oConfirms meetings with associates, clients and the supplier;

oPrepares spreadsheets and Power Point presentations;

oComposes business correspondence on a limited capacity;

oConducts business transcription;

oMaintains office cleanliness;

oOccasionally liaisons with associates, suppliers and clients;

oOversees disbursement schedules for the company;

oMaintains records for inventory management purposes.

Education

ST. KEVINS COLLEGE, SAN FERNANDO

Mathematics (3) • English A (3) •Social Studies (2) •Principles of Business (2) •Office Procedures (3)

Courses

CERTIFICATE OF PARTICIPATION (CLERK 1) - MINISTRY OF SCIENCE, TECHNOLOGY & TERTIARY EDUCATION OJT

MICROSOFT OFFICE APPLICATIONS (B+) 2006-2007

PC REPAIRS & MAINTENANCE (DIPLOMA) 2006-2007

o List technology careers and recognize the interpersonal and business skills necessary to succeed as a PC technician

oIdentify the tools and test equipment associated with PC repair and maintenance activity, know how hardware and software work together in the operation of a PC, and outline the process for assembling a personal computer

oIdentify different types of removable media devices, name the physical components of a hard drive and know the function of each, as well as know how to maintain disks and systems

oIdentify electrical terms and symbols, and describe how to recognize a failed power supply and how to replace it, as well as describe a multimeter and its functions

oIdentify various operating systems along with their characteristics, features, discuss the processes required to install hardware and software using Windows XP, Vista, and 7, and Mac operating systems

oIdentify different types of system boards, list the physical components of memory, and describe how memory is accessed

oDescribe how to solve basic computer problems, define the differences between a virus, worm, and a Trojan horse, and identify the types of threats against a computer system

oDescribe how PCs communicate with each other, identify the typical input/output devices encountered in a computer system, and describe the process of configuring routers, switches, as well as static and dynamic routing schemes

COMPUTER LITERACY 2001

DEFENSIVE DRIVING+HEAVY T.

ARCELOR MITTAL TRAINING ADVANTAGE PROGRAMME 2008

Summary of Qualifications & Experience

5 CXC PASSES INCLUDING MATHEMATICS & ENGLISH LANGUAGE

GOOD ORAL & WRITTEN COMMUNICATIONS SKILLS

TEAMWORK, PROFESSIONALISM & INTERPERSONAL SKILLS

GOOD WORK ETHIC

ABILITY TO ADHERE TO POLICIES & PROCEDURES

ADVANCE KNOWLEDGE OF THE OPERATIONS OF AN OFFICE ENVIRONMENT

Skills & Knowledge

Proficient in Microsoft Office Applications

Previous work experience in CLERK 1 Position

Comparable combination of experience & academic qualifications

Easy to get along with; great at handling different kinds of people

Flexible and adaptive to new environment, methods and systems

A Team-Player

5+ years' experience as Office Clerk

Punctual

Highly Patient

Excellent Communication Skills

Personal Information

Civil Status: Married

Dependents: 1-month old Son

Date of Birth: 21/12/1987

Hobbies: Cooking, table tennis, decorating, movies,

References

1.Michael Wilkinson – Hospital Attendant NCRHA - (868 -297-6141)

2.Timothy Rampersad – Chiropractor - (868 -336-5342)

3.MRS. TORRES- SUPERVISOR 1 – MINISTRY OF COMMUNITY DEVELOPMENT (SIPARIA)- 649-2473

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