Gary Hart 646-***-****
Queens, NY ***** adnvzb@r.postjobfree.com
Summary
Dedicated, self-motivated and productive professional with more than 10 years experience in:Customer Service; Residential Real Estate and Personal Caregiving .
Excellent customer service and project management. Demonstrates strong commitment to a company’s success through dedication and pride
in work.
Skills
•Attention to Detail
•Versatile/Flexible
•Enthusiastic team player
•Passion for sales and providing non-stop customer satisfaction
•Approachable, friendly demeanor
•Quick learner
•Hard-work ethic
•Excellent problem solver
Experience
Volunteer
Metropolitan Community Church, New York, NY Nov 2020 – Present
•Worked Preparing Weekly Food Pantry Bags; Assisted in clothing distribution
Hotel Concierge-
City Experts Concierge Services/ Grayline Sightseeing New York, NY Sept 2018 - March 2020
•Performed as Full Service Concierge in Manhattan Hotels incl: The Pennsylvania Hotel, Hotel New Yorker, Crowne Plaza Times Square, Hilton Millennium Downtown, Sheraton Center, Manhattan Hotel, The Element, Lucerne, Fairfield Inn, Hilton New York,Hilton Garden Inn and others
•Complete Concierge / Customer Service Duties including:: All Citywide Attractions; Theatre, Sports Events Ticket Sales, Bus & Sightseeing Tours, Day Trips, Transportation Services, Citywide Directions and. Assist; Restaurant Reservations
•
Best Western Plus Hospitality House, New York City May 2018 – July 2018
Externship
•Training in- areas of: Front Desk/Concierge, Bellman/Doorman, Restaurant, Housekeeping, Light maintenance/Custodial/Landscaping
Culinary Tech Center, New York City Dec 2017 – May 2018
Hospitality / Hotel Operations Student
•Learning a hands-on approach focusing on the practical side of hospitality operations.
•Courses include: Leadership & Supervision, Professional Development, Event Planning, Front Office, Food & Beverage, Hospitality Accounting, etc.
Personal Caregiver/Assistant, Saint Petersburg, FL 1998 - 2013
Client: Mr. Owen Rachleff
Worked as a live-in Personal Caregiver/Assistant to private client Mr. Owen Rachleff of New York, NY and later relocated in this job to St. Petersburg, FL in Sept. 2000, while continuing to act as personal caregiver/assistant.; Provided 24/7 general companionship support
•Managed all personal care: meal preparation, personal hygiene, health appointments, personal driver, social coordinator, clothing care, food shopping; house, grounds and pool maintenance and cleaning.
Real Estate Broker/Salesperson, Saint Petersburg, FL 2003-2009
Century 21 Real Estate Champions
•Involved with all aspects of generating leads in Real Estate business; advertising & marketing; website management
•Handled Floor Time and Up Calls; Prospecting; Farming
•Completed Real Estate contractual forms from Initial Offer through final closing
Real Estate Salesperson, New York, NY 1998-2000
DJ Knight & Company/ Corporate Relocation Specialist
•Worked with Corporate Relocation specialization, responsible for dealing with assigned clients on a daily basis- many from other countries as well
•Performed fast and accurate assessment functions with client, as well as developing bonding and rapport, and to familiarize with New York City as well as finding suitable residence.
•Ensured a harmonious balance between all new clients and the new residence.
Licenses, Certifications and Awards
•Florida Real Estate Broker License (2003)
•New York State Real Estate Salesperson License (1998)
•NYS Food Handlers License (2018)
•TIPS Certified (2018)
Education
•Saint Petersburg College, St. Petersburg FL- Music Theory 2014-2015
•Pace University, New York, NY – Management Information Systems
Bachelor of Business Administration 1985