SAMSON MASLI

adnvj4@r.postjobfree.com 951-***-**** 16460 Brightridge Lane, Riverside, CA 92503

Summary

Business Management Intern eager to display business and leadership skills, while learning sales strategies. Self-starter hits ground running with ideas for increasing sales and margin. Multifaceted Business Administration graduate student with strong operations expertise and background knowledge of online drop-shipping and social media marketing. Passionate and creative social media proficiency with can-do attitude and energetic personality. Willing to tackle projects to increase brand awareness and enhance public relations.

Skills

Online drop-shipping

Shopify

Facebook ads Management

Advertising

Consumer trend analysis

Customer demographics understanding

Business performance analysis

Analytical

Project planning

Public relations

Branding and Market Research

Content management

Website Development

E-commerce, Online Sales

Leadership experience

Logo design

MS Office proficiency

Organizational skills

Performance analysis

Documentation proficiency

Customer retention

Ability to analyze reports

Multitasking

Problem resolution

Decision-making

Social media proficiency

Event coordination

Experience

DoorDash Riverside, CA

DoorDash Driver

06/2021 - Current

Delivered goods and services to customers on time and in excellent condition.

Planned and executed efficient routes to optimize time and fuel costs.

Documented customer service issues, expenses, mileage and other key information.

Consulted with customers to gain feedback and address product or service concerns.

Completed customer orders and collected payments to keep accounts current.

Shopify CA

Sole-Proprietorship

12/2020 - Current

Product research through Facebook ads, Dropship-spy, and Aliexpress.

Designing a company logo for branding purposes.

Managed campaign development, and ad tracking with Facebook ads manager.

Copywrite marketing from competitors to develop website content.

Advertise product through social media platforms and influencers.

Used excel spreadsheets to track inventory, analyze trends and make forward-thinking business plans.

Fulfilled, managed, automated customer orders and invoices.

Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.

Resolved customer concerns and answered questions quickly to maximize satisfaction.

Demonstrated self-reliance by meeting and exceeding workflow needs.

Prioritized and organized tasks to efficiently accomplish service goals.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Amazon Riverside, CA

Fulfillment Associate

09/2020 - 06/2021

Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.

Carefully unloaded merchandise and moved containers or pallets to staging locations.

Operated handheld scanners to track merchandise throughout fulfillment process.

Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Palletized merchandise for easy movement to sales floor locations.

PERMIAS Riverside, CA

Public Relations Officer

11/2015 - 09/2017

Acted together with communications officers to better support and plan any event needs.

Helped with the preparation and coordination of monthly activities such as fundraiser, festival manager, etc.

Attended public events to assist the organization.

Continually maintained and improved organization's reputation and positive image by engaging with community members and addressing issues head-on.

Planned, managed and prepared public relations department budget.

Managed crisis communications, including emergency response strategies and implementation.

Researched and reacted expeditiously to internal and external communications needs.

Education and Training

University of California Riverside Riverside

Bachelor of Arts in Business Administration & Management

08/2020

Riverside Community College Riverside

Associate of Arts in Business Administration & Information Systems

06/2018

Websites, Portfolios, Profiles

https://www.linkedin.com/in/samson-masli-676509187/

Certifications

Certified Data Analytics, Google - 2021

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