Housekeeping Supervisor

VRESTINA P. BACALSO

**-*** ****** ***** **. Waianae, HI 96792 808-***-**** ***************@*****.***

Skills Summary

Staff training, Trilingual – English, Tagalog & Visayan, Hospitality, Problem Resolution, Inventory Management, Customer Service.

Experience

Harbor Arms Apartment Hotel Inc.

Housekeeping Supervisor / January 13, 1998 – Present

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

Investigates complaints regarding housekeeping services and equipment, and make sure to take corrective actions.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Conduct training for new employees and provide in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Inventories stock to ensure adequate supplies

Partakes daily in cleaning and sanitizing all areas of the rooms such as toilets, showers, bathtubs, countertops and sinks as well making beds and changing linens, washing and polishing windows.

Performs everyday cleaning with the rest of the staffs such as vacuuming and cleaning carpets and rugs, sweeping, vacuuming, polishing and moping hardwood floors, and sorting, washing, loading, unloading, and folding laundry