Experienced Administrative professional skilled in handling correspondence, filing, and other clerical needs for busy teams. Knowledgeable about financial controls, business practices and industry standards. Bringing superior communication and time management abilities to any company and position.
Bachelor of Science in Psychology with concentration in Mental Health 03/2018
Southern New Hampshire University
Associates Degree in Applied Science of Medical Office Administration 01/2010
Piedmont Community College
ICD-9 and CPT CODING MEDICAL RECORDS LEADERSHIP SKILLS MICROSOFT OFFICE PRODUCT ORDERING
MENTAL HEALTH INVENTORY MANAGEMENT STRONG ORGANIZATION SKILLS CPR/FIRST AID QUICKBOOKS
80 WPM INTERNAL AUDITING BILLING / CODING MEDICAL INVOICING CUSTOMER ACCOUNT MANAGEMENT
Relevant Work Experience:
Strutdaddys Complete Car Care
Automotive Service Advisor 2019-Present
Front Office Manager and Administration
Coffee Break Service Inc. 2015-2018
Job Duties: Posting of inventory to management software, Invoicing of customer orders and service requests, In charge of driver records and updates to accounts, Inventory ordering for gourmet store, Customer relations, Maintain social media accounts for the company, roasting of gourmet coffee and managing sales for gourmet store.
• Implemented monthly customer newsletter
• Created innovative ways to maintain customer rental agreements and track company equipment
• Developed training manual for company receptionist position
• Organized an internal audit of rental equipment for customers
• Developed creative marketing plans to increase customer base
Owner and Operator
The Frugal Frog Consignment/Retail Store 2012-2014
Job Duties: Responsible for seeking out new talented artists and crafters for a small-town community sales and consignment store.
• Started Successful business from the ground up and was able to sell for a profit.
• Became a staple of the community by supporting local artisans and craftsmen.
Internship - Medical Office Admin 2010
Roxboro Medical Access Urgent Care Center
Job Duties: Served as front desk receptionist for fast paced medical environment that specializes in meeting the community's needs, maintain patient charts and provide the patients charts when requested. Created and maintained patient files at time of intake and discharge from office, provided friendly interaction with patients and staff, Disposed of no longer needed medical records, used Knowledge of Medical Terminology, Medical Legal Issues and Medical billing and coding.