Professional Summary

Experienced Administrative professional skilled in handling correspondence, filing, and other clerical needs for busy teams. Knowledgeable about financial controls, business practices and industry standards. Bringing superior communication and time management abilities to any company and position.

Education:

Bachelor of Science in Psychology with concentration in Mental Health 03/2018

Southern New Hampshire University

Associates Degree in Applied Science of Medical Office Administration 01/2010

Piedmont Community College

Skills:

ICD-9 and CPT CODING MEDICAL RECORDS LEADERSHIP SKILLS MICROSOFT OFFICE PRODUCT ORDERING

MENTAL HEALTH INVENTORY MANAGEMENT STRONG ORGANIZATION SKILLS CPR/FIRST AID QUICKBOOKS

80 WPM INTERNAL AUDITING BILLING / CODING MEDICAL INVOICING CUSTOMER ACCOUNT MANAGEMENT

Relevant Work Experience:

Strutdaddys Complete Car Care

Automotive Service Advisor 2019-Present

Front Office Manager and Administration

Coffee Break Service Inc. 2015-2018

Job Duties: Posting of inventory to management software, Invoicing of customer orders and service requests, In charge of driver records and updates to accounts, Inventory ordering for gourmet store, Customer relations, Maintain social media accounts for the company, roasting of gourmet coffee and managing sales for gourmet store.

Accomplishments:

• Implemented monthly customer newsletter

• Created innovative ways to maintain customer rental agreements and track company equipment

• Developed training manual for company receptionist position

• Organized an internal audit of rental equipment for customers

• Developed creative marketing plans to increase customer base

Owner and Operator

The Frugal Frog Consignment/Retail Store 2012-2014

Job Duties: Responsible for seeking out new talented artists and crafters for a small-town community sales and consignment store.

Accomplishments:

• Started Successful business from the ground up and was able to sell for a profit.

• Became a staple of the community by supporting local artisans and craftsmen.

Internship - Medical Office Admin 2010

Roxboro Medical Access Urgent Care Center

Job Duties: Served as front desk receptionist for fast paced medical environment that specializes in meeting the community's needs, maintain patient charts and provide the patients charts when requested. Created and maintained patient files at time of intake and discharge from office, provided friendly interaction with patients and staff, Disposed of no longer needed medical records, used Knowledge of Medical Terminology, Medical Legal Issues and Medical billing and coding.

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