Areas of Expertise
• Freight Forwarding
• Distribution Management
• Network planning
• Inventory Control Processes
• Vendor and Staff Relations
• Transportation / Materials
Handling
• Client relationship management
• Proficient in Cargo wise and E-
freight system.
Education
2014 –MBA -Shipping and logistics
Management,Karunya University,
Coimbatore
2012 –B.E Computer science,
Christian College of Engineering and
Technology, Dindigul.
2009-Diploma in Computer Science,
Christian Polytechnic College,
Dindigul
IMMANUEL EBENAZER J
*************@*****.***
Logistics Profile
Strong logistics background with 7 Years experience of International logistics & Supply Chain: Export/Import Operations, Network planning and management, Alternative modes of transportation and warehousing. Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of materials, and resources. Advanced expertise in reviewing invoices and shipping manifests to ensure full compliance with local customs and international regulations.
Proconnect Supply chain logistics, UAE (Redington-Gulf Group) From August 2018 To Till date Customer Service Executive
• Responsible for End to End co-ordination for Export and Import movement (Sea / Air / Courier /Land Freights).
• Coordinated with the shipping lines and airlines for the Bookings /Schedules and Documentations .
• Maintained reports for the Key accounts and ensured reports are sent to customers/ Reporting heads on-time.
• Ensured accurate costings and revenue’s are applied to each shipment.
• Worked closely with commercial operations and internal support functions to close the files within the timelines.
• Executed cross trades by coordinated with origin and destination agent for timely shipment execution and delivery.
• Supported sales team to achieve monthly targets.
• Maintained DSRs for shipment follow-ups and timely updates to customers.
• Followed up with all internal and external parties effectively to meet the customer expected service levels.
• Timely CARGO-WISE system update for all the inbound and outbound shipments.
• Keeping track record of enquires with buying and selling. INTERNSHIP
APL Logistics India Pvt Ltd,
Location : Chennai
Duration : 3 Months
Role : Export /Import Operations
Key Responsibilities :
Responsible for Export & Import
documentation / Customs
Clearance
Assist in all export and import
operations
IMMANUEL EBENAZER J
*************@*****.***
KerryIndev Logistics Pvt Ltd, India From February to August 2018 Sr. Executive: Export –Operations
• Vendor Management: Coordinate with shipper from cargo booking to cargo delivery .
• Coordinates with internal business units and external customers to identify their needs, expectations, and develops appropriate tactical and strategic solutions to support business.
• Build up logistics strategies to support internal and external business partners with best possible solution
• Preparing SOP for the new business and guiding the team and helping them to understand the customer needs.
• Coordinate with Transportation team to arrange the container movements .(First mile movement)
• Team Management: Ensured team completes the post shipment activities are completed on time and giving solutions for their day to day problem.
• Ensured all the invoicing and costings are completed for the executed shipments.
• Sending the DSRs to customer to keep them updated on their shipment movement.
• Ensured all the shipment manifests are completed within the stipulated time which may leads to huge penalties if failed to complete within time. (AMS/ISF, ENS,AFR,ACI Etc.)
• Monitor CFS team and consolidation activity.
• Prepare Container load plans to ensure optimum container utilization based on customer requirement & possible loading methods.
• Sending the Pre-alerts to destination team on shipment for last mile delivery planning.
• Maintained financial and inventory records generating reports for management review on daily basis.
• Assisted the Manager with the preparation of periodic reviews with all clients to ensure optimal service levels and profitability. APL Logistics India Pvt Ltd June 2014 – February 2018 Customer Service Representative.
PO Management:
• Based on the ship window date PO handover alert sent to the shippers.
• Continuous monitoring and follow up done with the shipper till PO handed over at our CFS.
• Notification to Customer if shippers missed the ship window date and discrepancy of PO’s received at CFS.
• Various reports to Customer like Booked report,On hand cargo report, Stuffed /Shipped PO’s report, PO discrepancy, Shipper Performance report (KPI).
• Effective daily communication with shipper and Customers.
• Independent and on-time to meet results.
• Ensure accuracy in all the work done.
• Analyzing the PO’s booked and PO’s delivered to improve the vendor delivery performance. Other Roles and Responsibilities:
• Responsible for managing a portfolio of key accounts and for delivering client-focused solutions based on customer needs. Also in charge of maintaining a strong and effective relationship building, account management and lead generation.
• Team Management of all areas including Transportation, Warehousing & Containerization of goods
• Accountable for Shipment Planning, Rate negotiation, Liner nomination for the timely execution of shipments and overview the operations until cargo reach to the consignee.
• Warehouse co-ordination for inward & outward cargo movement. Monitor the cargo receipt in warehouse & inform suppliers about damage cargo to rectify the issues before proceeding with shipment.
IMMANUEL EBENAZER J
*************@*****.***
• To be the key account holder for sea freight movements and prepare container load plan as per customer’s requirement.
• Effective planning for air Shipments, with accurate flight connections and to make sure the cargo reaches destination on time.
• To follow up with different shippers to know the cargo readiness and inform the overseas client to seek approval for shipment planning.
• Timely preparation of export documents for dispatch & performs Track and Trace activities to ensure the shipment are moving on time.
• Managed a substantial portfolio of over 40+ suppliers across the region for smooth logistics. Few key accomplishments
• Consolidation: - Handled key clients such as KMART, M&S, Esprit, and Debenhams etc. for the effective consolidation from Chennai port to various destinations.
Personal Details:
Date of Birth: 01 January 1990
Languages :English & Tamil
Marital Status: Married
Passport No: P5463497
Nationality : Indian
Contact# +971-*********
+91 - 994-***-****
IMMANUEL EBENAZER J
*************@*****.***