Skilled call center representative with IT experience looking for new opportunites. WORK EXPERIENCE
Freelance artist, Self employed
June 2013 - Present
● Created different types of artwork, either to be sold to individuals,
● created artwork according to buyer’s preference.
● Own copyright to artwork created by me.
Windstream, Little Rock, AR August 2010 - April 2012 Technical support specialist
● Provide technical support for customers and management.
● Helping customers choose the best internet package for their home and business needs.
● Implement customer retention strategies.
January 2001 -October 2005
College of Dupage, Glen Ellyn IL
Certiﬁcate in Criminal Justice
● Juvenile Justice, Constitutional Law, Corrections, Investigations.
● Interperatation of the law.
● Evidence collection.
Chicago Career Center, Chicago January 1990- June 1990 Travel agent certiﬁcate
● Operating various airline databases.
● Manual ticketing.
● Customer service.
● Care givin.g
● Assist in community outreach and development.
● Sales, Customer Service, Computer Technical Support, Microsoftword, Adobe, Excel, Data Entry, Patois Interpreter, Character Design.