COVER LETTER

SHATABDI JANA

E-mail: adnv7c@r.postjobfree.com

Mobile: +974*******

Current Location: Bangalore

Dear Sir/Mam,

I would like to take this opportunity to apply for the Food & Beverage Supervisor position with your organization.

I have a diploma in Hospitality Management and 5 years of experience working in this industry. Worked as Food and Beverage Team Coordinator handling In Room Dining & Butler Service.

I have the experience and training to supervise daily operations to ensure everything is running smoothly and according to company policy and procedures. I have excellent communication skills and I can use a variety of computer programs proficiently.

I have the experience and knowledge to supervise food preparation, storage and handling to ensure employees are following all safety procedures, regulations and health codes. I am self-motivated, dedicated and I believe I have that experience and skills to be a good candidate for this position.

Sincerely

SHATABDI JANA

SHATABDI JANA

E-mail: adnv7c@r.postjobfree.com

Mobile: +974*******

CAREER OBJECTIVE

To learn and function in an organization that will allow me to utilize my managerial, organizational, and leadership skills and to be able to deliver to the bottom-line. To constantly upgrade my knowledge and skills and make a difference in whatever I do.

ACADEMIC QUALIFICATION

Passed 10th standard from KAMRABAD GIRLS HIGH SCHOOL in 2006 from WBBSC Board, Kolkata {West Bengal}

Passed 12th Standard from KAMRABAD GIRLS HIGH SCHOOL in 2008 from WBBSC Board, Kolkata{West Bengal}

Completed 1 and half year diploma in hospitality and Hotel administration in 2011 From Frank Finn, Kolkata.

Currently I am pursuing my Graduation from The Indira Gandhi National Open University in Bachelor of Tourism Studies.

INDUSTRIAL EXPOSURE

Successfully completed Industrial Training from Radisson Blu Resort & Spa, Alibaug, Maharashtra.

Presently working with the Luxury collection of ITC { ITC Windsor,Bengaluru} as a senior butler .

WORK EXPERIENCE

Designation: Hostess (F&B Services)

Company : Radisson Blu Resort and Spa, Alibaug, Maharashtra

Duration : Jun’11 – Jan’13

Designation: Front Office Associate (F&B Services)

Company : Middleton Inn, Kolkata

Duration : March’13 – March’14

Designation: Team Coordinator (F&B Services )

Company : Park Prime, Kolkata

Duration : April 14 – March 15

Designation: Butler

Company : ITC Windsor, Bangalore

Duration : April 15 – September 19

JOB RESPONSIBILITIES:

Overlooked In Room Dining & Butler Service operations.

Ensured that all Butlers in the team attend meetings, training activities, courses and all other work-related activities as required.

Monitored Butler team activities so that all suites are prepared before embarkation with all the amenities and informational material required, such as fruit baskets, flowers, service menu, and food and beverage menu.

Conducted random checks to ensure that all services requested by guests through their assigned Butlers are followed and scheduled as requested.

Responsible &Supervised a team of butlers.

Conducting training for newly joined staff members.

To prepare Weekly Roaster for the department.

Assisting team members to work properly and exceed guest expectations.

Ensured quality dining experience for resident guests.

Managed &trained In room dining employees.

Supervised billing of resident guest’s food charges.

Monitored all phone calls to room service department to ensure timely resolution for same.

Check day to day arrivals and departures.

PERSONAL DETAILS

Full Name : Mss. Shatabdi Jana

Father’s Name : Mr. Basudeb Jana

Date of Birth : 3 rd January 1988

Marital Status : Single

Nationality : Indian

Languages Known : English & Hindi

Permanent Address : Nafarganj, Basanti, South 24th Parganas, West Bengal.

Passport Number : L6204386

LEISURE INTERESTS

Listening to music

Travelling

Reading Books

Interacting with new people

STRENGTHS

Well organized with a keen understanding of maintaining priorities

Self-directed with ability to take initiative

Dependable and punctual

Zeal to work

Eager to learn

Strong Communication Skills

Interactive in nature

REFERENCES

Mr. Asif ahamed (Restaurant and Butler’s manager)

Contact No. - +91-988*******

Shatabdi Jana

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