N.Sravana Sandhya

S/oN.Ramaniah

Kovur, S.P.S.R.Nellore Dist,

Andhra Pradesh,

Pin: 524137

Email ID: adnv6g@r.postjobfree.com

Mobile No: +91-800*******

Career Objective:

A challenging career that will enable me to exhibit my professional competency to the zenith and will enable me to expose my talent to the max, to reach the heights of success. Looking for a challenging position as hardware specialist to utilize my skills and proficiency in a renowned organization

Key strengths:

Good analytical and excellent communication skills, Strong orientation towards results. Energetic and self-motivated team player, believe in Ownership of work. Quick learner and keen on learning interesting process/technology. Handling the pressures in dynamic environment.

Educational qualifications:

Qualification

Institution

Aggregate

Year of passing

MBA

Vikrama Simhapuri University (2013-2015)

75%

2013-2015

B.COM(CA)

Jagan's Degree & P.G College

72%

2010-2013

INTER

Nallapareddy Arts & Science Jr. College

55%

2007-2010

SSC

M.S.M High School

53%

2007

Project work:

•I done the mini project named : Capital Structure

Technical Skills:

•Operating Systems : Windows XP,Windows 7

•Applications : Microsoft Office

•Computer in : Networking

Summary:

Currently Working in Wipro Info Tech GSMC (Service Nxt Team) Chennai from last one year

Experience:

•Job Title : Desktop Support Executive Engineer (L1)

•Organization : WIPRO INFOTECH (PARTNER EMPLOYEE)

•Working Period : 4 year To Till Now

AREA OF INTEREST:

•Finance

Roles and Responebilities:

•Handling Emails with in the Limited SLA.

•Responding to customer mails Effectively & Efficiently with in the Limited TAT.

•Simultaneously follow-up s on the issued tickets, managing escalations, till closure.

•Probing customers issues related to Technical i.e. Laptop, Desktop, Printer &Scanners.

Personal profile:

Date of birth : 18/03/1992

Gender : Female

Relationship status : Single

Nationality : Indian.

Languages Known : Telugu, English, and Tamil

Hobbies and Interests: Reading newspapers, Listening Music, cooking

Declaration:

I hereby declare that the particulars furnished above are true to the best of my knowledge and belief.

Place: (N. SRAVANA SANDHYA)

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