PERSONAL DETAILS

Surname Pot

Name Sharon

Identity Number 871**********

Gender Female

Marital Status Single

Nationality South African

Home Language Tswana

Other Languages English, Afrikaans

Health Good

Home Address 29 Deo Gratia Estate

La Montagne

Postal Address Pretoria

Contact No 078-***-****

E-mail adnv49@r.postjobfree.com

GENERAL ABILITIES

I am conscientious, motivated and goal directed. I show initiative and a willingness to learn. I am a problem solver and seeing tasks through to a positive conclusion. I have excellent interpersonal and communication skills and extensive customer service experience. I have organisational skills and I am a team participator. I have a vast experience in student as I was an office administrator in a learning institution. I am able to work under pressure. I am computer literate with MS Office.

EDUCATIONAL QUALIFICATIONS

High School Attended Task Academy High School

Grade Passed Grade 12

Year 2005

Subjects Sesotho, English, Afrikaans,

Business Economics, Accounting,

Economics, Mercantile Law, Maths

TETIARY EDUCATION

Institution Primeserve College

Course End User Computing/Applied IT

Modules Passed Applied Information Technology

Information Management

Word Processing

Office Administration, Organization Skills

Computer Filling

Ms Word, Excel, Access, Power Point, Internet &

E-Mail

Institution TLT NURSING COLLEGE

Course Auxiliary

Module Passed HIV & AIDS

First Aid

Administration

Elementary Anatomy & Physiology

Basic Nursing Care

Health Care Assistant

Year Completed 2010

EMPLOYMENT HISTORY

Company Primeserv College

Position Held

Office Administrator

Duties

Typing, Filing, Faxing, Process Mail

Answering phones and return calls

Enrolment of students – ensuring the required number of student intake is not exceeded.

Assist with Career Guidance

Database; keep the data relevant and up to date, Handle Enquiries.

Make sure that the college target is reached (Income & Number of Learners)

Booking of meetings - managing the school calendar

Take minutes in meetings – ensuring the first draft is sent to members 3 days after the meeting

Ensuring that quality of service given exceeds customer expectations – internal and external

Assist in arranging college graduation

Do background checks on students where documents are incomplete or do not look presentable.

Managing the college stationery and other logistics

Procuring refreshments for meeting – using the college’s prescribed system

Travel arrangements

Assisting management with claims using the correct documents to arrange reimbursives, i.e. date of meeting (verify with diary, kilometres travelled (to determine how much to pay, a signed claim form etc.)

Fidelity Cash Solutions -

CASH CENTER SUPERVISOR

Bulk banking cash and reconciliation

Requisition of cash and payroll balancing

Capturing on ABSA, FNB and Nedbank

Record keeping

Receiving of stock

Resolve discrepancies

Complete and issue weekly inventory report to the manage

Compile, maintain and regularly update the record of

quantity, type and specifications of all merchandise

Develop strategies to meet targets in case of gaps to forecast

Leads by example; demonstrates strong work ethic, mastery

of PR tactics and excellent people management

Plan steadily and arrange work efficiently

Participate in and manage strategic business unit

development

Willing to work under pressure & result-oriented

Developing team members by coaching, training and

identifying areas of growth

Fidelity cash Solutions

ATM RECONCILIATION CLERK

Assist with Image Proof of Deposit processing: Code line,

Amount Keying, Balancing, Expert Balancing

Compile necessary information from institutions and solicit payment on overdue accounts

Keep management informed on branch issues that involves receiving and recording of incoming work: scanned and mail

Perform accounting and clerical functions to support the

Business Services Centre (account inquiries, accruals, etc.)

Perform general ledger entries and balance accounts for month-end close

Perform other work-related duties and special projects as assigned

Support internal and external audits by providing audit schedules, support and responding to inquiries

Assist tellers with problem resolution

Demonstrate exceptional teamwork and potentially mentor new employees

Handle proportionate volume of work based on branch demands

Performs other duties as assigned

Provides superior customer service. Handles customer service problems using established policies/procedures

Work within established policies, procedures and guidelines

Company Exact (TFG)

Duration Two years

Position Held Administrator & Sales person

Duties

Typing, Filing, Faxing, Process Mail

Office Administration, Sorting invoices

Record Keeping, Customer service

Handle Petty Cash

Company Discovery Life

Duration 1 Year

Position Held Administrator

Duties

Data capturing, answering calls, Record Keeping,

Keep the relevant and up to date, ensuring that

Quality of service given exceeds customers service

Expectations- internal and external

ACHIEVEMENT

Company Primeserv College

Certificate End User Certificate/IT (pending)

Reference

Company Fidelity Cash Solutions

Position Manager – Andre Meyer

Tel Number +277********

Name Princess Jincxi

Company Fidelity Cash Solutions

Position Atm Manager

Tel Number +276********

+277********

Contact this candidate