Paloma Hernandez

adnuxu@r.postjobfree.com 702-***-**** Las Vegas, Nevada

SUBJECT

A position where I can apply my skills which will allow me to utilize my talents and abilities with a chance for advancement.

EXPERIENCE

Advanced Receiving Associate/ Stow Amazon July 2020 - July 2021

• Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department. Used handheld scanner to sort over products onto appropriate shelves daily.

• Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading. Bent, lifted, opened, and moved products weighing up to 50 pounds.

• Operated lift and hand trucks to transfer materials to and from target areas. Supervisor Assembly Line/ Lead packaging Tri Dim July 2019 - June 2020

• Built and packaged products to comply with multiple work orders and deadlines.

• Recognized defective material and reported issues to management to facilitate prompt resolution.

• Reviewed project specifications and documentation to understand task and deadline requirements.

• Monitored performance for adherence to procedures, safety rules and quality standards. Head Bank Teller Wells Fargo April 2018 - May 2019

• Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders. Met or exceeded sales goals by promoting bank products and services in every interaction.

• Verified amounts and integrity of every check or funds transfer.

• Helped customers open and close accounts, apply for loans and make sound financial decisions.

• Explained bank services, financial products and applicable fees to customers. Customer Call Center Receptionist Ashley’s Furniture September 2016 - August 2018

• Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.

• Documented conversations with customers to track requests, problems and solutions.

• Assessed customer account information to determine current issues and potential solutions.

• Answered, screened and processed high volume of calls daily with call management system and web-based communications.

EDUCATION

Chaparral High School, Diploma • 2016- 2019

SKILLS

• Bilingual, proficient in reading, speaking and writing both English and Spanish

• Great communication and problem-solving skills

• Extremely responsible, dependable, hardworking and reliable

• Ability to efficiently multi-task, ability to work independently

• Excellent customer service, call center and receptionist skills

• Critical thinking, Efficient learner

• Advanced computer skills Microsoft Word, PowerPoint, Excel, Quickbooks etc.

• Amazing sportsmanship and teamwork

REFERENCES

• Bianca Raya - Employer - adnuxu@r.postjobfree.com - 714-***-****

• Joselyn Mendez - Employer - adnuxu@r.postjobfree.com - 725-***-****

• Chris Skenandore - Employer - adnuxu@r.postjobfree.com - 725-***-****

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