Patient Access Specialist

Location:

Murfreesboro, TN

Posted:

July 22, 2021

Contact this candidate

Resume:

Holly Gehring

*** ****** **** *****, *** ****, Murfreesboro, TN 37128

Email: adnuvq@r.postjobfree.com Phone: 615-***-****

Profile Motivated self-starter with the ability to handle multiple tasks in a fast-paced environment. People-person who loves to interact with others both through verbal communication and written communication. Distinct focus on customer service. Trustworthy with confidential information. Education Completed some coursework in Photography, Nossi College of Art Completed some coursework in Mass Communications & Photography, Middle Tennessee State University

Completed some coursework in Digital Media & Photography, Frederick Community College

Jan 2009 – Aug 2009

Sept 2007 – Dec 2008

Jan 2006 – May 2007

Career History Five Star Food Services, Nashville, TN Compliance & Data Entry Clerk

Home Depot, Murfreesboro, TN

Head Cashier & Customer Service Desk Associate

Kirkland’s, Inc., Brentwood, TN

Claims Specialist

Administrative Assistant

ASI, LLC, Murfreesboro, TN

Research Analyst & Verification Specialist

TRX Alliance, Murfreesboro, TN

Customer Service Representative

Borders Customer Care, LaVergne, TN

Customer Service Representative

Jun 2018 - Present

May 2013 - Present

Sept 2013 – May 2018

Feb 2013 – Sept 2013

Jun 2010 – Jan 2013

Jan 2010 – Feb 2010

Nov 2008 – Aug 2009

Highlights of

Accomplishments

Support and Maintain – Effectively support Operations Manager, Vending Managers, and Micro Market Managers, while maintaining information for invoicing and reconciliation of spreadsheets of daily deposits. Professionally serve clients and vendors through verbal communication, using a multi-line phone system, and written communication.

Customer Service and Training – Efficiently organize and operate front-end operations, including supervision and training of multiple customer service representatives. Professionally work with customers to fulfill their requests and home improvement needs.

Research and Resolution – Received, reviewed, and researched customer and associate claims related to store injury and liability. Recommended effective resolutions for claims through inter-office memos, incident reports, and specialized claims system.

Administrative Support – Professionally and successfully maintained clean and organized files, effectively managed calendars for managers

Technology Skills Microsoft Office Suite

iWork

Lightroom

Photoshop

Final Cut Pro

Social media (YouTube, LinkedIn, Facebook,

Twitter, Instagram, etc.)

References

Andrea Taylor

615-***-****

St. Thomas