Assistant Customer Service

Sheena Walsh

** **** ****** *** * Fitchburg MA **420 • 978-***-**** • *************@*****.***

SUMMARY

Organized, hard-working, and professional individual with experience in food services seeking employment and new opportunities.

WORK EXPERIENCE

Culinary Intern Boston, MA

Pine Street Inn 7/22/20- 10/5/20

● Prepare, package, and serve more than 2,700 meals per day for guests and clients of organizations across the Boston area, including Pine Street Inn

● Ensure a commercial kitchen and cafeteria is appropriately stocked with supplies at all times; maintain cleanliness of work areas throughout the course of work shifts

● Operate food service equipment while following standard operating procedures Driver/Operator Leominster, MA

Leominster Taxi 3/1/18-11/24/18

● Transporting Contract Clients with behavioral, and mental disabilities

● Helping several regular clients get to and from work on time

● Starting every day at 4am and sometimes staying until 10pm to help Assistant General Manager Leominster, MA

Friendlys Ice Cream Co. 9/20/08-11/10/10

● Interviewed, Hired,Trained all new employees

● Maintain control of entire back of house operating systems

● Completed deposit and paperwork daily

● Completed weekly entire house inventory

Assistant Manager Leominster, MA

Dunkin Donuts (RSV INC) 7/19/03-9/15/08

● Customer service 100% Secret Shopper twice

● Interviewed, Hired, and trained all new employees

● Helped with three remodels at two different stores

● Completed payroll weekly

● Completed paperwork and deposit daily

EDUCATION

General Education Diploma 2004

ServSafe Food Handler’s Certification, 2004/2008/Current SKILLS & CERTIFICATIONS

● Food safety

● Customer service

● Reliable/Dependable

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