Tarsha L. Seals

**** ******** ***

Kansas City, MO 64131

816-***-****

Objective:

To obtain a secure position, within a company to utilize my skills and achievements towards

advancement.

Skills:

٠Managed team of 20+ employees. Able to prioritize with organization and guidance.

٠Computer literate. Proficient with Microsoft office, Excel, Powerpoint, ICD-9 & CPT coding,

٠Medical terminology,

٠Over five years of Accounting experience, includes payroll, A/P, A/R and light bookkeeping.

٠Additional skills include customer service, cashiering, ten-key by touch, filing and various

administrative duties.

Professional Experience:

2019- USPS, Kansas City, MO

Career Letter Carrier

2011-2019 AxelacareHealthSolutions/Optum. Rx/UHG, Lenexa Kansas

Manager- Patient Services

Manage and accountable for 20+ employees to assure accurate communication with

Patients, Referral sources, Physicians, Nurses, Case managers, Pharmacy, Outside Sales

and Insurance Companies. Collaborate with internal departments to assure an exceptional

patient experience. Provide input of forecasting. Set team direction and address operational

challenges, etc.

2004-2009 Caremark Specialty Pharmacy, Lenexa Kansas

Benefits Research Representative Ill/Team Lead/Special Projects/Diversions/SPOC for

HCUSA and Biogen Tysabri/Single point of contact for a multi-million dollar client.

Enroll patient demographics into computer and interact with healthcare providers, patients

and health plans, conduct full benefit investigations, billing translations, prescription

retrieval via Microsoft, email and fax, conduct insurance test claims via PeopleSafe,

CE2000 and Stars. Build, schedule and ship patient prescription orders.

Work all diversions and fix problems to allow proper billing for shipment. Work all

insurance changes for different therapies of specialty drugs. Handle 60A & 60H

reports for collections, educate patients and clients of Medicare benefits and

processing, etc.

2002-2005 Target Pharmacy, Kansas City. Missouri

Certified Pharmacy Technician

Responsible for greeting guest, entering personal demographics, insurance, and

physician information into computer, filling refill request as well as new

prescriptions (liquids, pills, powders and compounds), take verbal prescriptions

from doctors and nurses (no C2's), perform monthly inventory, scheduling, etc.

1990-2002 Gulf Stream (Mad Jacks), Kansas City, Missouri

Manager

Responsible for opening & closing the business, payroll, scheduling, greeting customers

and handling customer complaints, A/R, A/P, bank deposits, inventory, ordering of supplies

training staff, etc

1999-2000 Research Medical Center, Kansas City, Missouri

Medical Secretary

Responsible for answering the telephone and patient call lights, taking off doctors orders,

order patient labs in computer, run errands, inventory, filing, typing, etc.

Education:

1989-1990 Paseo High School Kansas City, Missouri

General Classes

1991-1993 Job Corps Kansas City, Missouri

Business Clerical

1995-1996 TAD Technical Institute Kansas City, Missouri

Medical Assistant

Awards:

Completed Emerging Leadership Program 2018- UHG

Obtained 37 Bravo awards for performance, leadership and collaboration- 2016-2018- UHG

Awarded 2016 Super Hero -UHG

Student of the month (CENTER)

Certificate of Completion Receptionist

Certificate of Achievement x2

Honor Roll

Medical Assistant Diploma

Certified Pharmacy Technician

Reference

Kathee Kramm- 913-***-****

Senior Vice President of Business Development and Payer Strategy- UHG

Sarale Russ- 773-***-****

Associate Director of Clinical Appeals, RN, MSN- UHG

F. Nicole Hicks- 573-***-****

Associate Human Capital Partner- UHG

Contact this candidate