Personal information

First name(s) / Surname(s)

Kemal Hadzagic

Address

Kosovska Mitrovica

***** ******** *********

Telephone(s)

003**-**-***-***

Mobile

+381-**-*-***-***

Fax(es)

N/A

E-mail(s)

adnun9@r.postjobfree.com

Nationality

Kosovo Bosnian

Date of birth

21/08/1977

Gender

Male

Work experience

Deutsche Gesellschaft fur Internationale Zusammenarbeit,GIZ-Kosovo-Avisor for Kosovo-Serb Municipalities-Sustainable Municipial Service

01/06/2017-current

Under the direct supervision of Programme Manager, the advisor works with partners, local and international experts and in collaboration with SMS project staff to plan and implement activities contributing to the overall project objective and milestones defined in SMS’ action plan and result based monitoring. The advisor will provide guidance and coordinate the work of implementing partners to ensure they contribute to the realisation of their assigned specific outputs of the project. When required, the advisor is represent the project towards stakeholders

Advise Mitrovica North, Zubin Potok, Leposavic and other Serbian speaking municipalities to implement and monitor reform objectives, including support to:

draft, approve and prepare the implementation of solid waste management plans based on spatial, financial, technical and process data collection and based on the participatory developed needs of citizens, particularly women and marginalised groups;

develop, approve and implement socially sensible, legally viable and feasible waste tariffs and fee collection mechanisms, based on calculated costs of service provision;

support to implement a viable operator model based on a rational analysis of options, feasibility and implications; as well as contractual agreement making;

pilot the sustainable expansion of solid waste services, based on reliable data and a detailed financial and operational plan;

pilot the sustainable reorganisation of services and (eventually) sorting of solid waste in the city centres of both municipalities, based on reliable data and a detailed financial and operational plan, incorporating the private and informal sector;

Ad-hoc demands from the city governments or other partners regarding urban management and project related issues.

Advise the waste management companies to implement and monitor reform objectives, including support to: design and enhance standardised processes in all operational unit, based on an analysis of the gaps, participatory process mapping and consensus making

puts together an overview of project/programme activities, deadlines etc. for respective municipalities and presents this regularly at team meetings

supports project monitoring and updates information on project progress, documents and reports regularly on the status of results

assists with recording and documenting the results of all activities

assists with planning, coordinating and documenting meetings, workshops, seminars and other project activities in respective municipalities, with a focus on technical aspects

assists short-term experts assigned to projects/programmes in respective municipalities in completing their tasks,

responsible for implementing the EU project (1.2 milion of portfolio) on Savina Steva landfield on providing the support on implementation. This is a significant more complex task and demands a wide understanding of the Waste sector, reforms and good governance

Support the SMS staff to:

reveal, analyse, document and transfer of best practices in urban management, particular waste related issues;

develop ready-to-use strategies and technical concepts, including guidelines, manuals and procedures;

implement peer-learning activities within the municipalities assigned for;

implement other knowledge-management related activities;

draws up reports and presentation documents;

prepares appropriate input for program reports, and contributes to other reports required by the program manager and GIZ Head Office;

assists in drawing up reports and translations

assists in communicating, updating and collecting information on project activities as specified below

organises and updates project/programme documentation, the filing systems and the project/programme library

As the advisor of the northern municipalities, advisor have significant more responsibility for the waste development, particularly when it comes to responding to demands from the EU to the country.

Overall responsibility in SMS regarding technical and operational solid waste activities, including:

Support colleagues and partners to plan and implement solid waste collection projects;

support colleagues and partners to plan and implement sorting and recycling projects;

Quality control of project plans in close collaboration with international and/or local experts.

Being the contact and cooperation person for following actors/partners especially for other GIZ projects -Mitrovica North, Zubin Potok, Leposavic and other Serbian speaking municipalities;

Waste management companies within the municipalities assigned for;

EU, USAID, UNDP and other partners in the SWM field;

Local experts for solid waste management planning;

is the main contact and cooperation person for North Mitrovica, Zubin Potok, Leposavic and all other Serbian speaking municipalities and local or international consultants and NGO’s working in these municipalities

provides advisory services to the municipalities in drafting of the Solid Waste Management Plans and operational plans

provides technical expertise directly running by the project or from the international and local consultants in tariff setting, including costing, client modelling and fee collection mechanisms

provides advisory services in institutional and administration reforms of the municipalities

being contact person with EU in relation to joint project activities

develops and assist in developing capacity building activities in these municipalities

does monitoring of the implementation of the activities

is familiar with GIZ planning, implementation and reporting procedures and their changes

is familiar with other programme components and GIZ-assisted measures, concepts and status of implementation and knows the corresponding experts and staff

represents the interest of the GIZ-assisted measure and always acts on its behalf

carries out important tasks for the project/programme, even if these are not explicitly cited in the job description

IBF International Consulting-Brussels, Belgium

From January 2017-April 2017- residential Key expert(Evaluation expert)

Evaluation of the EU-funded "Support to Municipalities under Lot 5 of Grant scheme for the North IPA 2013 II”; Carry out vertical (by Project evaluation ) and Horizontal (program Evaluation); Development of the evaluation methodology in accordance with OECD DAC criteria (relevance, effectiveness, efficiency, sustainability, impact); Development a Questionnaire on a municipality level; Appraisal of the coherence of the assistance (construction works - local roads and streets, water-supply system, reconstruction and outhouse of the sewage system, bus station, schools, etc.) Asses Programme performance in terms of sustainability and prospects for impact /concrete results produced by Programme, Evidence the factors behind success or failure of the intervention and provide recommendations for future EU support in North Kosovo;

03/01/2014-31.12.2016

EU Office in Kosovo

Title: Procurement and Financial Consultant-Key Expert, Additional resources for the North.

http://eeas.europa.eu/delegations/kosovo

Financial Management: Assisting in preparing and review the financial transactions (budgetary commitments, contracts, agreements, amendments, etc) addressing all legality, regularity, financial and budget aspects. Assisting in preparing financial correspondence and notes. Assisting in filing financial documents, correspondence and returned files and requests for clarifications, according to filling rules which Section is responsible related to EU Assistance programs. Assisting in drafting an evaluation reports and financial aspects of contracts (addenda). Ensuring an adequate financial circuit are in place and followed by EU standards. Ensuring the quality of the data entered in the relevant systems.

Contract Management: Ensuring conformity of procurement with Regulation, practical guides and instruction notes to guarantee legal, regular and sound financial management in assistance programs. Participating in tender evaluations as observer in direct management environment and representing EU Office, assist with procurements process including tender evaluation (grants). Assisting in verifying legal aspects of contracts and addenda signed by the EU Office. Contributing to internal and external communication and knowledge on contractual issues. Verifying the legal aspects of contracts and addenda signed by the EU Office.

Internal co-ordination: Ensuring smooth coordination and exchange of information’s with other sections of EU Office and with concerned services at headquarters. Ensuring proper archiving and filling of documents for which the Section is responsible related to EU assistance programs. Establishing link between financial institutions and EU /CFA Unit in order to protect EU funds.

Planning and delivering relevant training activities, related to potential grant beneficiaries and grant beneficiaries in cooperation with the team leader, provide technical assistance in the preparation of the call for proposals(especially for North Kosovo Municipalities, SME’s,etc…) contribute to the planning and organization of the information days, help desks and other relevant events for the call for proposals, guiding the short term experts to ensure coordination of activities related to calls for proposals. Ensuring conformity of procurement with Regulations, practical guides and instruction notes to guarantee legal, regular and sound financial managements in assistance programs, contribute to the development of the inception, interim and progress reports, ensure timely preparation of the mission reports of the short term experts, drafting a financial statement, drafting a risk assessment methodology for EU beneficiaries in order to confirm financial and other capacity for project implementation in order to protect EU funds, close monitoring EU financial management procedures for EU grant beneficiaries. Smooth coordination and information exchange with other sections of the EU Office and with concerned services headquarters. Maintains good effective contacts with the local operators in the field, with North Municipality Officials (Kosovo authorities and institutions), with diplomatic missions representatives, international donors,NGOs, financial institutions, and undertake other duties as assigned by the supervisor.

Name of project (Grants for the North Kosovo, 10,5 million EUR value of project.

Grants divided in Lots, LOT-1 Agriculture farms development, 1 million EUR, LOT 2- Agriculture companies 1.5 Million EUR, LOT 3- SME start up- 1.5 Million EUR, LOT 4- Developing existing SME Sector 2 Million EUR, LOT – 5 Municipalities of North Kosovo/infrastructure 3 million EUR,LOT 6- NGO Sector- 1.5 million EUR

Monitoring implementation of projects, performing on the spot checks for 67 projects in total value of 10.5 Million EUR, drafting reports and sending to EUDELEG

Dates

01/09/2011 01/12/2013-2 years

Occupation or position held

Retail lending manager

Main activities and responsibilities

Since September 2011, I was transferred to ProCredit Bank Bosnia as retail officer position; the reason for my transfer was that it would assist the group in the retail business products.

Retail Officer, responsible for building and maintaining the portfolio of loans to individuals, to build long term relationships with clients in its portfolio by promoting other services that the bank offers to customers.

Retail Officer actively participates in the direct promotion activities and training courses organized in his bank.

Communication on a professional level with clients in accordance with the standards of a quality service, paying particular attention to offer professional and efficient customer service to members of target groups in its portfolio, ensuring that customers in its portfolio using any additional bank services are provided for the target group, proposing the most appropriate activities concerning direct promotion / education in its operating region (in collaboration with the coordinator for lending to private individuals in the administration of the bank)

Performs detailed credit financial analysis of business / revenue target group of clients, prepare proposals and the amount of the loan, collateral, collateral review and the scope and quality of loans, visit and contact the customer to collect all necessary information to carry out appropriate financial and technical analysis of client's readiness and willingness to repay debt, ensuring that all the time to execute debts payments.

Implements all the steps management delays in accordance with the instructions on the management of delays in repayment of loans regularly and / or temporary controls business clients in order to find solutions and potential problems and risks related to repayment of loans, defined and clearly explains the reasons for outstanding customer obligations Committee for loans in arrears immediately informed about any changes in client activity, person, indebtedness, changes in the environment, or other changes that may affect the client's business, revenues or quality of the repayment ability at all.

take in consideration of the confidentiality of data bank relating to clients in its portfolio, providing all necessary information at the request of credit management with respect to the control and audit, other duties as defined and required by management

My mission also was to develop Retail Lending Credit products for residential EE loans in Bosnia and Herzegovina. Financial analysis and capital investment appraisals in the general field of energy/energy efficiency. Carried out over 150 project assessments and approvals. I was acting as key figure in preparing guidelines for private and business clients. Procredit bank has been funded, by KfW in financing energy efficiency

Generating new leads trough repeated loans from existing borrowers and borrower referrals, Assist clients with loan application, preparing an in-depth review of financial information, collateral and other documentation needed for loan. Visiting a business site of the client and evaluating business operations. Performing credit management analysis (inventory, FA, receivables, sales, cost of sales, etc…) based on PCB procedure.

Market research and promotions of loans program to potential institutions-borrowers. Closely work with Risk Dept. to develop loans procedures, work with other staff to develop bank products. Strong relationship skills with clients of prospective bank

Name and address of employer

Procredit bank BiH

Sarajevo,

Type of business or sector

Banking, Loans

Dates

03/12/2002 - 01/09/2011 – 9 Years

Occupation or position held

Retail lending manager

Main activities and responsibilities

ProCredit Bank is a development-oriented full-service bank. The bank is offering excellent customer service and wide range of banking products. In the credit operations, bank is focused on lending to micro, small and medium-sized enterprises. The Bank is convinced that these businesses create the largest number of jobs and make a vital contribution to the economies in which they operate. Bank is explicitly avoiding all speculative lines of business and issues large loans only in exceptional cases, thus minimising the risk associated with such activities.

Main responsibilities: Cashier and Client Adviser

Executing payments, salaries, bank transfers, national, international, responsible for the filing of finance related documents and prepare monthly accounts folder. Preparing payment orders for the approval, prepare cash flow forecast,

Main responsibilities: Loan administrator

Preparing daily, weekly and monthly statistic of payments and disbursed loans. Preparing contracts for loans, mortgage, collateral, guarantor and other securities. Preparing CRK for l. officers. Updating client’s data in system, loan processing in software, etc…

Main responsibilities: SME and Housing Lending Coordinator

Generating deal flow to meet monthly an individual loans program, evaluating relationship with traditional referral sources trough sales, visits, presentations etc… Generating new leads trough repeated loans from existing borrowers and borrower referrals, Assist clients with loan application, preparing an in-depth review of financial information, collateral and other documentation needed for loan. Visiting a business site of the client and evaluating business operations. Performing credit management analysis (inventory, FA, receivables, sales, cost of sales, etc…) based on PCB procedure. Managing and maintaining the quality of portfolio (8.150.000 million EUR- 0.1 % arrears) following expected payments and managing arrears to ensure timely payment.

Leading in credit committees for business, private and housing loans up to 20,000.00 EUR.

Arrears management-on following procedure of PCB and Credit Management. Responsible for arrears over 60 days, for PI and Buss. Clients. Implementation PCB procedure and management decision in this segment of business.

Marketing- Market research and promotions of loans program to potential institutions-borrowers.

Closely work with Risk Dept. to develop loans procedures, work with other staff to develop bank products.

Performing any other related tasks as requested by the Branch Manager. Also I have to mention that, I was working also as Regional Property and collateral Evaluator. I was responsible for the evaluation of movable and immovable property-collateral for loan amount of over EUR 150,000. For this position I have attended a course lasting 6 months, which is based on the PCB procedure which does not differ from the standard estimates of the authorized persons, the assessment methodology is similar to the legal assessor's movable and immovable property-collateral. Performing this function was around 30-40 estimates evaluations.

My mission also was to develop Retail Lending Credit products for residential Energy Eficiency loans in Kosovo-North region. Financial analysis and capital investment appraisals in the general field of energy/energy efficiency. Carried out over 300 projects, business, plans assessments and approvals. I was acting as key figure in preparing guidelines for private and business clients.

KfW fund 2 million eur that was provided for the purpose of energy efficiency and renewable energy. I also wanted to stress that the fund was strictly monitored by KfW, implementation has been successful, which confirms that we have fulfilled the goal of which this fund was intended, and that is that we teach people about energy efficiency, and the other we have reduced energy consumption by 20%.

Loans were granted to PI and companies in production of bio mass, energy wind, solar panel and etc..

Name and address of employer

Procredit bank Kosovo

Pristina,

Type of business or sector

Banking-retail

Dates

01/09/1999 - 01/12/2002

Occupation or position held

security assistant

Main activities and responsibilities

-Assisting Security Officer in maintaining security and safety of UNMIK Mitrovica staff members. Assisting Security Officer in development and update security plans. Monitoring and assisting to all staff in order to ensure that security policies and procedures are followed and updated or amended when necessary. Assisting assist in the development and updates of safety measures in the office, as well as developing of ongoing warden and radio training (warden and evacuation plans specially). Advising the staff members on security aspects, providing security-briefing package for new staff members with regard to security situations to be expected or encountered in Mitrovica . Identifying staff training needs in security related areas, as well as designing and delivering training when necessary. Assisting Security Officer, in coordination with relevant agencies for VIP visits.

Name and address of employer

UNMIK

Pristina,

Type of business or sector

Security

Education and training

Dates

01/10/2008 - 01/10/2012

Title of qualification awarded

Master of corporate finance and banking

Name and type of organisation providing education and training

Alfa Univerzitet-Belgrade

Level in national or international classification

Higher education/University Faculty of physical science-professor of physical science

Personal skills and competences

- Experience in banking sector

- Experience in Non Governmental Organization’s sector

- Experience in administration, finance and logistics

- Very strong Communication and Interpersonal skills

- Valid driving license since 2000

- Mathematics courses I

- Financial mathematics and statistics

- EE courses during working period

- Credit Management

- Anti money laundering management

- Excellent command over spoken and written English, Albanian and Serbian

- Ability to work in a team

- Good organizational capacity

- Flexibility to work under pressure and to respond quickly to new demands, high degree on responsibility

-Ability to establish and maintain effective communication with peers subordinates and superiors

Mother tongue(s)

Serbian

Other language(s)

Self-assessment

Understanding

Speaking

W r i t i n g

European level Listening

Reading

Spoken interaction

Spoken production

Albanian

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

Bosnian

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

English

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

Croatian

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user

C2

Proficient user Common European Framework of Reference (CEF) level

Social skills and competences

Social awareness of others; feelings, needs, concerns

Body language reading voice, movement, gestures, eye contact, volume, posture, timing, silence.

Empathy: sending others’ feelings, perspectives, taking active interests in their concerns, active listening.

Organizational awareness: reading a group’s emotional current and power relations.

Service orientation: anticipating, recognizing, acting on consumers need and interests

Social skills in inducing desirables responses in others

Developing others: sensing others developmental needs and bolstering their competencies and confidence.

Organisational skills and competences

Analyzing and Problem Solving

Ability to conceptualize problems, identify and implement solutions

Capacity to analyze and structure information

Communicating

Ability to communicate in meetings

Capacity to communicate technical or specialized information

Delivering Quality and Results

Quality & process management abilities

Prioritizing and Organizing

Capacity to deliver in a structured way

Planning capacity

Supervision, monitoring and appraisal abilities

Working with Others

Knowledge sharing

Leadership

Capacity to allocate tasks and organize work

Technical skills and competences

Budget, Finance & Contracts

Contract management

Rules and procedures concerning calls for proposals, calls for tenders, contracts, task letters

Policies

External relations

Management and Organization

Project management

Project monitoring methods and techniques

Role and competencies on cisultancy (GIZ Course)

Computer skills and competences

Windows 3.1/95/98/2000/XP, Microsoft Ofiice applications,E-mail,Internet,Intranet,software and hardware installations,acitvely using computer since 1992.

Artistic skills and competences

Guitar player

Driving licence(s)

A1, B

Additional information

[ Include here any other information that may be relevant, for example contact persons, references, etc. ]

Contact persons for references:

1.Alain JOARIS

Head of Cooperation Section

EU Delegation Gabon

Email: adnun9@r.postjobfree.com

2.Liviu TOLEA

Head of Contracts,Fianace and Audit Section

EU Office in Kosovo

Email: adnun9@r.postjobfree.com

3. Tuula HAUTALA-NIEMI

Deputy Head of CFA Section

EU Office in Kosovo

Email: adnun9@r.postjobfree.com

Annexes

Contact this candidate