CURRICULUM VITAE - AL ALEXANDER

Personal Information

Surname: Alexander

First Name: Alain

Known As: Al

Date of Birth: 8 February 1983

Address : ** ******** ******, ************

Contact Number: 079-***-**** (Cell)

Email: adnuhz@r.postjobfree.com

I am hard working and a fast learner with the ability to strategically plan, develop, implement and operate towards achievement of a team’s mission, goals and objectives. I am able to adapt easily to change, a problem solver with decision making abilities. I have great interpersonal and communication skills that promote my ability to work both dependently or independently, with commitment and purpose.

1

Employment History

Company Name : Kaelo Simply Healthcare

Period of Employment: 1 March 2020 to 31 August 2020 Position Held: Letters and Cards Administrator

Responsibilities:

Respond to queries on Dashboard

Load The card Files

Merging membership letters/creating individual letters.

Sending cardfiles to biocard for printing

Updated Client Membership Profiles

Courier packages

Update cardfile

Worked on MIP Interface System

Company Name : Zambelli Capital

Period of Employment: 24 August 2015 – 29 February 2020 Position Held: Investment Broking Administrator

Responsibilities:

Fluent on BIAS and Iress(XPlan) Sytems

Managing client portfolios

Administration and Updating of client investment data

Electronic uploads of all broker information

Creation Of Monthly Investment Instrument Reports

Skilled on the BIAS system

Commission Tracking and Allocation

Managed All Group Health & Life cover

Assisted with Individual Health & Life cover.

Company Name : Galbraith

Period of Employment: 1 January 2015 up to 21 August 2015 Position Held: Investment Broking Administrator

Responsibilities:

Managing client portfolios

Administration and Updating of client investment data

Electronic uploads of all broker information

Creation Of Monthly Investment Instrument Reports 2

Skilled on the BIAS system

Company Name : Primecure

Period of Employment: 1 December 2012 to 31 November 2014 Position Held: Quality Assurance Applications Tester Responsibilities:

Testing of New Rules Implementation MIP

User Access, Creation & Upkeep

Testing/Implementing of Claims Scenarios Per Database

Creation Of Daily Claims Reports

Updated System User Profiles

Position Held: Claims Assessor (6 Months)

Responsibilities:

• Transaction Processing

• Capture up to 500 paper claims p/day

• Capture up to 800 E-claims p/day

• Query Resolution

• Good with numbers.

• Data Capturing

Company Name : Faranani Health Solutions

Period of Employment: 1 September 2005 – 31 November 2012 Position Held: Chronic Registration

Responsibilities:

Registered Patients On Chronic

Capturing of Data Received

Management Of Resources

Kept Good Relations With Clients

Updated Info On Medstar

Position Held: Claims Administration Team Leader

Responsibilities:

• Reporting

3

• Capturing of All Claims

• Transaction Processing

• Capture up to 500 paper claims p/day

• Capture up to 800 E-claims p/day

• Query Resolution

• Customer Services

• Good with numbers

• Data Capturing

• Assessing Risk

• Updating & Confirming Information

• Assessing the Nature of Query

• Product Knowledge

• Testing of New Implementations on MIP

• Created Reports on MIP and Pulled from FTP

• Training and Promotion on Product to Merchants

• Loading of E-claims from FTP to MIP

• Create and Maintain Note codes and Tariff codes on MIP

• Update Doctor/Member Information on MIP

• Fluent on MIP Medstar System

• Fluent on Mediscor Docpun System

Educational Qualifications

Highest Std. Passed: Matric (Grade 12)

Floors High School (1999)

Subjects Passed : English; Afrikaans; Mathematics; Technical Drawing; Science, Metal Work

Further Training: Intec College: Call Centre & Data Capturing

• History & Development of Call Centre

• Customer Service

• Practical Call Centre Training

• Handling of Inbound & Outbound Calls

• Call Management Computers

• Intro to MS Windows

• Microsoft Words

• Outlook Express

• Internet Explorer

• Intranet

College SA: IBS Business Management NQF4

4

(Currently completing)

• Business Governance

• Business Mathematics

• Business Accounting

• Business English

• Business Office Administration

Available: Immediately

References

Kaelo

Marilyn McKay

011-***-****

Zambelli Capital

Michael Zambelli - Owner

011-***-****

Galbraith

Mark Galbraith - Owner/Broker

011-***-****

Primecure

Amien Brown - Manager

010-***-****

Faranani Health Solutions

Ms. Thembeka Radebe - Manager

011-***-****

5

Contact this candidate