Awilda rivera

321-***-****

** ****** **** ******, *********, FL 34743

adnuds@r.postjobfree.com

Summary of Qualification

Fluent in Spanish & English.

Excellent customer service skills, thrives on helping to solve problems and team player.

Superb communication verbal/written, and interpersonal skills.

Strong attention to detail, proficient at running and handling office equipment and able to work in a fast-paced environment.

Good filing, charting, documenting and organizational skills, along with other office requirements.

Assist as a patient transporter (such as: from bed to stretcher or wheelchair).

Sterile Processing experience including decontaminates, disinfects, sterilizes instruments and equipment by company policy.

Key Skills

Microsoft Office

Vitals

Pediatric Vitals

Assist in Proctosigmoidoscopy

ICD 9 & CPT, Coding

Office Administration

Sterilization

Urinalysis

Injections

Venipuncture

Hemoccult

EKG

Vitals

PFT

Phlebotomy

OB/GYN

Vision

Rapid Strep Test

Suture Removal

Charting

Bandaging

CMS 15—Forms

EMR

Mono Testing

Pregnancy Testing

Capillary Puncture

Obtaining Cultures

TB Testing

Education: Everest University, Medical Assistant - Diploma, Orlando, FL 02/ 2013

Certifications: CPR First Aid HIPAA OSHA

Professional Experience

Advance Medical Center, Orlando, FL 10/2015-12/31/2015

Evaluated the functioning of the neuromuscularskeletal system and the spine using systems of chiropractic diagnosis.

Maintained accurate case histories of patients.

Obtained and recorded patients' medical histories.

Performed a series of manual adjustments to the spine or other articulations of the body to correct the musculoskeletal system.

Recommended and arranged for diagnostic procedures.

Suggested and applied the use of supports such as straps, tapes, bandages, or braces if necessary.

Ranged motion/lypo.

Connextions, Orlando, FL, 02/2014 – 03/2014

Customer Care Representative

Ability to not only understand complex Healthcare programs, explain/articulate these programs to callers in ways that are clear, correct and objective.

Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product.

Answering inbound and outbound calls regarding customers benefits regarding Medicaid coverage and providing solutions

Pm Pediatrics, Kissimmee, FL 12/2013 - 02/2014

(Externship 200 hrs.)

Medical Assistant

Triaged patients and vitals on patients

Performed daily phlebotomy activities.

Assembled and set up instruments trays for operating rooms.

Prepared instruments and supplies through cleaning, packing, sterilizing and storing procedures.

Scheduled appointments. Answered phone calls

Buena Vista Palace, Orlando FL, 02/2005 – 01/2007

Office Dispatcher

Answered heavy incoming and outgoing calls

Efficient filing, charting, and documenting

Experience in supervising and training of housekeeping staff

Hertz Rent A Car, Orlando, FL, 07/2003 – 12/2003

Customer Service Representative

Greet customers and discuss the type, quality and quantity of merchandise sought for rental

Rent items, arrange for provision of services to customers and accept returns

Quality Suites, Kissimmee, FL, 09/1996 – 07/2003

Housekeeping Supervisor

Plan and prepare employee work schedules

Inspect work performed to ensure that it meets standards

Perform or assist with cleaning duties as necessary

Confer with staff to resolve performance and personnel problems.

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