Administrative Supervisor Environmental Service
Resume:
HOME; 205-***-****, WORK; ***-****
TIMOTHY MARTIN
BIRMINGHAM, AL 35235
Education
HUEYTOWN HIGH SCHOOL HUEYTOWN AL. GENERAL DIPLOMA 1976-1979
PROFESSIONAL SCHOOL OF COMPUTERS APRIL 1997
COMPUTER TRAINING AT ENTERPRISE SYSTEM INC. CHICAGO, ILL,
Penn Foster : ASB Applied Computer Science
Feb 2003- present
WORK EXPERIENCE: COMPUTERS, FAX, MULTILINE PHONE, WINDOWS 95/98, Windows XP,GROUPWISE E-MAIL, WORD95, and POWERPOINT, EXCEL, ACESS, IDX, SUPPORT MAGIC, NOVELL, NETWARE ADMIN.Console One, Windows XP
WILSON LEARNING CENTER TRAINING: SUPERVISORY LEADERSHIP SKILLS:
WORKING IN CHALLENGING TIMES, WORKING STYLES,
PERFORMANCE REVIEW, COACHING
Nursing Assistant Training == UAB Hospital
Knowledge of ICD 9 / CPT coding.
Functional Analyst III Lead
UAHSF / UAB
Present
Team Lead overseeing the provision of accounts to employee’s including MDSO Physicians, Visting MD’s Medical Students . Work closely with GME for residents and MDSO for MD” Attend meeting on up coming upgrades to existin systems and address potential problems or concerns .
JOB SUMMARY To act as liaison across multiples departments to facilitate request analysis, problem analysis and process improvement.. Provides support to team members, internal and external customers for assigned systems. Advises leadership to make business decision regarding the scope of the assigned area. Suggests process and policy changes. To work on special projects as assigned. This position will commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an annual basis
Functional Analyst 2
Responsible for the process of creating new user accounts, following the security outlines .
Knowledge of AD, Novell, GroupWise, LDAP, Pyxis, Medicaid . RDA Secure ID token management, Neodata
Order, Suncards, Tokens, Cardholders .
Attend Sigon team meetings
Work with the area coordinators to expite new account request .
Work HOS / HSF new employee orientations
Update the class scheduling database
Reset pyxis, bedtracking, neodate passwords
Work experience
UNIVERSTY OF ALABAMA HEALTH SERVICE FOUNDATION,
NOVEMBER 13, 2000- 2005
HELP DESK ANALYST
RESPONSIBLE FOR THE PROCESS THROUGH WHICH PROBLEMS ARE CONTROLLED FOR THE ENTIRE INFORMATIION SYSTEMS FUNCTION.
SOLVE USER PROBLEMS OVER THE TELEPHONE
DOCUMENT USER INFORMATION
DISPATCH TO NEXT LEVEL OF SUPPORT WHEN NEEDED
ASSIST WITH THE COMMUNICATION PROCESS BETWEEN SUPPORT PERSONNEL AT UAHSF AND UAB HOSPITAL AND ALL OFF CAMPUS CLINICS,
COORDINATE SERVICE REQUEST
MAINTAIN LOGS AND TRACKING MACHANISMS INCLUDING DOWNTIME LOGS, CALL VOLUME LOG, INVENTORY DATABASE
CREATE /RE-SET PASSWORDS FOR APPLICATIONS.
INCREASE USER SPACE LIMITS ON SERVER
RE-ROUTE /RESET PRINTERS
PERPARE SERVICE REQUESTS, WORK ORDERS.
Create Novell and Groupwise Accounts for all new Users
“RUN” calls with tech’s when problems can not be resolved over the phone
Trouble shoot hardware and software problems
Back up for sign on, Creating new user accounts .
UNIVERSITY OF ALABAMA HEA LTH SERVICE FOUNDATION JULY92 TO NOVEMBER 13,2000
ADMINISTRATIVE SUPERVISOR / SYSTEM ADMINISTRATOR
SUPERVISE THE DAILY FUNCTIONS OF THE FRONT DESK PERSONNELL AND PROVIDE TRAINING FOR THE IDX PATIENT REGISTRATION SYSTEM, AND THE ESI/ORMS OR MANAGEMENT SYSTEM
PERFORM ANNUAL PERFORMANCE REVIEWS
MONITOR TIME AND ATTENDANCE
COORDINATE EMPLOYEE TIME OFF TO ASSURE COVERAGE FOR AREA OF RESPONSIBILITY
RESPONSIBLE FOR THE DAILY FLOW OF THE OPERATING SUITES THE DAILY AND WEEKLY SCHEDULING OF ALL SURGERY PERFORMED IN THE O.R.
RESPONSIBLE FOR ALL WEEKLY AND MONTHLY REPORTS
TRAIN O.R.PERSONNELL ON THE USE OF THE COMPUTERIZED O.R.MANANGMENT SYSTEM
DEVELOPED AND IMPLEMENTED THE COMPUTERIZED PERI-OP CHARTING SYSTEM
RESPONSIBLE FOR GIVEN SECURITY RIGHTS TO COMPUTER USERS
MAINTAIN THE O.R. MANAGEMENT DATABASE, TROUBLESHOOT HARDWARE AND SOFTWARE PROBLEMS
PROVIDE TELEPHONE AND PERSONNEL SUPPORT TO STAFF USING THE O.R. MANAGEMENT COMPUTER SOFTWARE
PROVIDE SUPPORT FOR GROUPWISE E-MAIL, WORD, INTERNET SERVICE
UNIVERSITY OF ALABAMA HOSPITAL NURSING ASSISTANT FEBRUARY 1987- JULY 1992
TRANSPORT PATIENT TO O.R. SUITES, ASSIST NURSING PERSONNEL IN THE SETUP OF SUITES FOR PROCEDURES BEING PERFORMED
Assist with prep of patient for surgery
ASSIST IN THE CLEAN UP OF SUITES AFTER CASES
UNIVERSITY OF ALABAMA HOSPITAL
MAY84-FEBUARY87
ENVIRONMENTAL SERVICE GROUP LEADER
DIRECTED PROJECT WORK
INSPECTED AREAS FOR PROPER CLEANING
TRAINED NEW EMPLOYEES
ASSIST SUPERVISOR WITH DAILY FUNCTIONS
UNIVERSITY OF ALABAMA HOSPITAL
FEBRUARY 84-MAY84 ENVIRONMENTAL SERVICE SPECIALIST
ENVIRONMENTAL SERVICE ROUTINE CLEANING OF PATIENT CARE UNITS AND OFFICES IN THE
DIABETES HOSPITAL
PART-TIME JOBS:
CABRAL CHIROPRACTIC CLINIC DOCTORS ASST.
LIBERTY SUPERMARKET SACKER, CASHIER
FAMILY DOLLAR STORES STOCKER, FLOORHELP, CASHIER
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