Sebabalo Elia Mehlomakulu

**** ******** ******

Pretoria

Mamelody East

0122

Mobile: 079-***-**** / 081-***-**** Email: adnu91@r.postjobfree.com

Professional Summary

Motivated debt collector with extensive experience and knowledge of the job. Happy to work with the public and tactful at all times. Adaptable and keen worker with a good grounding in financial and leasing law. Always aware of regulations and limitations in the pursuit of duties. Understanding of the client’s situation and patient with difficult cases. Particularly skilled at defusing and negotiating in tense situations. Have a clean driving licence.

Core Qualifications

●Debt Collections Training Certificate from Ver-Tex Solutions

●3 Weeks Call Centre Training Course from Cornerstone

●Basic PR skills and Telephone etiquette Certificate from Magnum Shield

Other Certificates

●Best Motivator Certificate from Ver-Tex solutions

●Top 100 Performer Certificate from Ver-Tex Solutions

Experience

Debt Collector at Ver-Tex Solutions

June 27. 2016- July 13 2019

●Streamlined confidentiality adherence (POPI Act) and legal compliance policy adherence

●Speedy and efficient collections record

●Positive rapport with customers in financial hardship

●Tracking and tracing debtors

●Analysing financial records and identifying overdue payments

●Lodging inquiries to clients when necessary

●Thorough education of non-payment consequences

●Education pertaining to debt review, debt consolidation and debt rehabilitation

Education

●Matric Certificate obtained from Mphalali Secondary School

●Introduction to Personal Computing Certificate from College Campus

References

●Rebecca -Quality Assurance Supervisor: Ver-Tex Solutions Tel: 012-***-****

●Sonwabile- Call Centre Supervisor: Ver-Tex Solutions Cell: 078-***-****