Program Manager
Resume:
April Marie Moya
**A Arroyo Seco Circle, Espanola, NM 87532
***********@******.***
Objective
Secure a challenging leadership position by applying (creative problem solving and fine management skills. Skills:
Computer: Experience working with both PC and Mac, Tech Savvy, experience with a broad range of computer software
Job Performance:
● Work well in a fast-paced and team-oriented environment. Independently or as a team member
● Work effectively with different levels of management
● Excellent organizational skills, mathematical, and analytical skills
● Demonstrated experience achieving a high level of accuracy and attention to detail
● Proven experience in handling multiple requests and assignments with many changing priorities and deadlines, while under pressure.
● Demonstrated effective oral and written communications, customer service, professional, and interpersonal skills.
● Maintain strong personal integrity and loyalty, and am committed to quality performance
● Demonstrated independence and initiative in strong problem solving. Skills
● Demonstrated experience researching, analyzing, and resolving problems and/or issues Specific Skills:
● 18+ year’s providing administrative and business support
● 8+ years management skills
● Procurement and contracting.
● Records Management/Document Control Training
● Experience writing and developing policies and procedures Education
Bachelor’s in Business Administration Management, Northern New Mexico Community College May 2016
Associates in Business Administration 2015, Northern New Mexico Community College May 2015
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EXPERIENCE
2017-Current
State of New Mexico, Department of Finance, Local Government Division
• Oversee and ensure compliance with 9 Driving While Intoxicated (DWI), 3 Juvenile, and 2 Detox Programs
• Direct large-scale programs overseeing million-dollar budgets
• Evaluate goals of County program and continually assess and approve those goals for successful program activities and objectives
• Responsible for rating and ranking of grant applications; budget approval of grant funding; preparation of contracts and grant agreements
• Manage overall grant efforts, documenting payments and expenditures, optimize the grant administration process, managing grant databases, review financial and quarterly reports
• Provide technical assistance to local governments in program oversight; participate in DWI Grant Council Meetings; prepare grant close out documents; conduct site visits to local governments for program compliance; organize workshops and training events for programs; provide training to programs
• Attend, participate and collaborate with other state agency related programmatic requirements; participate in legislative bill analysis related to programmatic requirements
• Developed a tracking database and a system to analyze survey results
• Participated in the Request for Proposal team for a new State database 2015-2017
State of New Mexico, Environment Department, Utility Operator Certification Program Management Analyst Advanced/Administrative Operation Specialist
• Led the efforts and transition to a paperless practice by implementing an electronic certification program for a faster and more efficient business system. Reduced cost of labor by 30% and office overhead by 10%
• Planned, organized, and coordinated the development of program and organizational communications, informational methods, and procedures that created a climate of understanding about the Program’s mission, vision, goals and activities
• Review and approve water and wastewater testing applications
• Assist with administering water and wastewater tests, grade tests, and certify operators
• Maintenance of program website
• Develop Standard Operating Procedures
2013-2015 Primerica Financial
Services Division Leader
● Schedule guests for business opportunity, and appointments
● Sell Life Insurance, Mortgage Re-finance, and Referral basis for Auto Insurance
● Create Financial Need Analysis for families
● Prospect, train, and mentor, supervise 4 team members 2005-2009 Los Alamos National Laboratory (LANS)
Administrative Specialist III/MST-6 Materials Science Technology
● Supervise 3 administrators
● Provide expert high level administrative support to the MST-6 group of ~130 processing their administrative needs (ex: domestic/foreign travel, Purchase Requests, LA-UR/CP, LVA requests, etc.)
● Provide specific assistance to group managers or other customers as needed on challenging or detailed administrative tasks
● Serve as the principal point of contact for the Group Office to other organizations, both internal and external, regarding administrative issues and policies and independently respond to requests (often with short response time) by doing research and providing accurate information as required.
● Serve as a resource to administrative personnel in the Group/Division
● Understand and apply lab policies in order to streamline and develop MST-6 policies and procedures within custodianship duties: Group key/core custodian, Group records and dosimeter/bio-assay custodian
● Promptly process all Purchase card transactions including prompt resolution of merchant and bank disputes, maintain proper documentation associated with transaction, reconcile monthly statements on a timely basis
● Serve as a Designated Purchasing Representative (DPR)
● Research Payroll/Personnel Date, handle personnel files and actions with confidentiality and discretion, process personnel actions correctly and promptly
● Handle any routine classified documentation via receiving, transmitting, and/or safeguarding classified and sensitive/Safe Compartment Custodian
● Point of contact for MST-DO Publications list; research and write technical highlights for group
2004-2005 Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Team Administrator/ESA-ESA Surveillance Team
● Provide high-level administrative assistance for 12 team members and team lead
● Composition, preparation, and editing of routine and non-routine classified and unclassified correspondence, reports, and presentation with significant responsibility for content, in addition to receiving, transmitting, safeguarding and disposition of classified
● Serve as Classified Document Custodian and Alternate Vault Custodian 2004-2004 Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Project Administrator/DX-DO Dynamic Experimentation Division (MSA Project)
● Provided high-level administrative assistance and calendar management for 5 MSA teams, team leaders and project lead
● Created official templates for Division MSA teams, and flowcharts for MSA project execution
● Coordinated Training sessions & training documents for 93 MSA team members
● Designed, documented, communicated and updated Web site for MSA project
● Established and maintained administrative system for new project office/records management
● Balanced and managed multiple demands and tight schedules 2003-2004 Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Division Office Administrator/DX-DO Dynamic Experimentation Division Office
● Provide high-level administrative and secretarial support to the Division Leader, Deputy Division Leaders, Chief of Staff, Program Managers, and other Division Office staff
● Perform complex calendar management for Division managers, Chief of Staff, and other Division office staff, organization and scheduling of meetings and conference rooms
● Perform difficult and complex administrative and secretarial duties with conflicting priorities in a broad range of administrative and project-related areas to support the completion of work for the DX-Division Office
● Communicate regularly with executive, administrative and line management employees to gather or convey information about division-level activities, or to interpret policies or procedures
● Composition, preparation, and editing of routine and non-routine correspondence, arrange domestic travel arrangements/reimbursements, Time and Effort, maintain procurement requests using LANL's JIT and TIPS systems, special projects, manage office supplies inventory, assist in maintaining office files and records 2003-2003 Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Administrator/ADSR Associate Director for Strategic Research (1 month assignment)
● Report to the Administrative Operation Specialist and provide high-level secretarial support to ADSR staff, as well as back-up support to the Associate and Deputy Director.
● Perform difficult and complex secretarial duties with conflicting priorities in a broad range of administrative and project-related areas to support the completion of work for ADSR.
● Review, track, and route signature items focusing on completeness, accuracy, and compliance with LANL policies.
● Screen and route incoming phone calls; composition, preparation and editing of routine and non-routine correspondence; complex electronic calendar management; coordination of complex domestic and foreign travel arrangements.
● Respond to requests for information by applying knowledge of Laboratory policy, researching records, consulting others, and compiling data for reports.
● Work with high-level internal and external contacts and have exposure to sensitive information, which requires constant use of tact, diplomacy, discretion and judgment. 2002-Present Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Security Escort/ESA-OPS
● Accompany uncleared individuals to and from security areas
● Ensure that prohibited and unapproved controlled articles are not introduced into secure areas.
● Ensure that classified matter is protected while the uncleared individual is in security areas.
2003-2003 Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Group Administrator/P-24 Plasma Physics Group (3 month assignment)
● Provide expert secretarial/administrative assistance to staff members and management
● Compose, prepare and edit non-routine correspondence, extensive calendar management
● Make foreign and domestic travel arrangements, entering attendance, Process LAUR’s
● Maintain procurement requests using LANL's JIT and TIPS systems
● Supported all levels of management, Staff Member, techs, consultants and affiliates
● Plan, organize and set-up of meetings and conferences for the group; Assist on special projects as needed
2002-2002 Los Alamos National Laboratory Los Alamos, NM Security Specialist I/NIS-9 Weapons Protection
● Assist in the NIS-9 Technical Intelligence Research Center
● Perform and support the ongoing work process for record copy capture, control, protection, retrieval and disposition of SECRET library records.
● Assist in upgrading and maintaining classified document-scanning system.
● Serve as a local database network administrator
2001-2002 Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Records Specialist/Field Coordinator/PM-DS Nuclear Materials Safeguards and Security Upgrades Project
● Maintain document control and records management processes according to project procedures
● Develop and manage Access database records indexing system
● Maintain a web-based electronic retrieval system for all project records & correspondence
● Coordinate with project contractors the project deliverables; coordinate the package assembly for distribution. Support the preparation of the technical documents with word processing, control forms preparation
● Coordinate and support audits of project records and processes.
● Act as a point of contact for team members, contractors, LANL partners
● Provide support to construction site team members which included access control, Z# requests, badge requests, coordination of subcontractor training, and control of construction reports and photos
1998-2001 Plus Group/Los Alamos National Laboratory (LANL) Contractor Los Alamos, NM Accounting Assistant/Accounts Payable/Group BUS-1
● Assist customers with vendor resolutions, procurement processes, and budget analyses in a professional and timely manner.
● Process and Pay invoices and freight payments.
Member of the BUS Division/Safety/Ergonomic Committee.
● Worked directly with lab procurement handling payment inquiries for contracts and transaction inquiries.
1996-1998 Rio Vista Construction Espanola, NM
Secretary/Bookkeeper
● Processed account transactions and reconciled and deposited daily funds.
● Verified and balanced invoices and checkbooks. Ran payroll weekly.
● Managed office records, daily office routine, inventory, and Purchase orders. References: Work and/or personal references upon request
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