Senior community s manager

KEVIN L. RHODES

**** **** **** ****, ******, Maryland 20706

Home: 240-***-**** ~ Email: adnu63@r.postjobfree.com

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SUMMARY OF EXPERTISE ~ Senior level professional in the areas of Sales Management, with a track record of shaping organizations into high performing resource centers, through strategic leadership, talent acquisition, workforce restructuring change management. I possess flexible leadership, resilience, and mastery skills at applying effective management principles to exceed organizational objectives. CORE STRENGTHS

Property/Facility Management Staff Training/Development Workforce Management Client Relations/Retention

Business Development Security/Hospitality

PROFESSIONAL EXPERIENCE

Senior Community Manager 11/2018 to Present

Eagle Point Management LLC – Washington, DC

Oversee the day to day operations of a 113 unit property with a portfolio in accesses of 1.8 million.

Maintain consistent occupancy levels at 97 - 100%, and work aggressively to resolve low delinquent rents.

Oversee compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations.

Establish and implement policies and procedures for site staff of 4. Developed the internal procedures used to maintain property accountability.

Orchestrated a complex property overhaul to include overdue inspections, file audits, staff training, and gaining resident trust.

Conduct briefings with the property Owners, Board Members, Asset Managers and property Attorney’s on account status, court proceedings and residential reports.

Responsible for property accountability and property management of mission essential equipment.

KEVIN L. RHODES

9909 Good Luck Road, Lanham, Maryland 20706

Home: 240-***-**** ~ Email: adnu63@r.postjobfree.com

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Shift Manager 10/2016 to 08/2018

MGM at National Harbor – Oxon Hill, Maryland

Served as Shift Manager with a track record of driving gaming operations development initiatives, process improvement strategies and efficiency enhancements.

Oversaw casino staff operations, ensuring government regulations were followed and that proper gaming laws were applied properly.

Exercised solid judgment of gaming rules, protecting its integrity and making final decision to resolve disputes.

Authorized to provide or extend credit to clients up to $25K.

Liaison to casino management and customers that created new programs incentives and updated existing programs that further increased revenue gains.

Verified that all security measures were in place and that all clients were treated with a customer-centric hospitality that garnered repeat business.

Provided effective and efficient Casino Management, overseeing shift schedules for staffers and supervisors.

Perform effectively under high-pressure situations while maintaining the highest ethical standards.

Property Manager/Sales Manager 01/2010 to 10/2016

CF Lane & CF Real Estate Services – Washington, DC Served in a dual role position of a multi-family housing property, managing staff, maintenance contracts, maintaining and troubleshooting repairs of equipment and machinery.

Performed Bank deposits and monthly collection of rental payments and posted subsidized payments made from the state.

Complete daily logs, ensured OSHA compliance and guidelines. Completed staff performance reviews.

Provided a wide-range of expertise in building operations, engineering and equipment, and systems maintenance.

KEVIN L. RHODES

9909 Good Luck Road, Lanham, Maryland 20706

Home: 240-***-**** ~ Email: adnu63@r.postjobfree.com

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Executed day-to-day operations that included supervision, training, and development of staff to achieve financial and occupancy goals.

Maintained the property to ensure good physical condition and appearance.

Created positive and lasting relationships with vendors and suppliers.

Provided regular communication with all levels of management to improve effectiveness of property operations.

TECHNICAL EXPERIENCE

Microsoft Office Suites (Access, PowerPoint, Excel, Word, Publisher), Onesite, ADP Yardi; OSHA Requirements; HIPAA Privacy Rules, Protecting PII - Privacy Act EDUCATIONAL EXPERIENCE

Morgan State University, Baltimore, MD

Successfully completed courses in math, engineering, and schematic interpretation.

--References Available Upon Request--

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