CURRICULUM VITAE OF MISHKAR ODESA LEIGH OGLE

PERSONAL PROFILE

Name : Mishkar

Surname : Ogle

Gender : Female

Nationality : South African

Identity number : 910**********

Home language : English & Afrikaans

Other languages : Afrikaans & Zulu

Address : 825 Dr Chota Motala

: Dunveria Heights

: Pietermaritzburg

Contact details : 065*******

Health status : Excellent

Criminal records : None

Dependants : 2

EDUCATIONAL PROFILE

Last school attended : Howick Secondary School

Standard Completed : Matriculated – Diploma

Subjects Passed : *English *Afrikaans *Life Orientation *Biology *History *Geography *Mathematics

EMOPLOYMENT HISTORY

Company : The Unlimited World

Position held : Tele communicator/ Telesales Agent

Period : July 2011 – October 2012

Reference : 061*******

Manager : Janine Brown

RESPONSIBILITIES:

●Broadcasting of Car/Home Insurance

●Meeting Target sales deadlines

●Operating computer equipment

●Building mutual trust relationship with clients

●Building referrals

●Being polite over the dialler

●Learning Script promptly

●Taking correct orders from team leaders and managers

●Data capture of accurate details

●Keeping track of client accounts

●Dispatching of technical vehicles

●Billing & Crediting Accounts and Claims

Company : Jackpersad & Partners Inc.

Position held : Medical Secretary

Period : November 2012- December 2015

Reference : 033-***-****

Manager : Lee Manners-Wood

RESPONSIBILITIES:

Data Capturing

Typing/Faxing of Documents

Recording of appointments

Answering of incoming calls

Attending to queries

Opening and record keeping of Files

Filing

Opening and closing of Cashbox

CRM Credit and Accounts and handling

Ordering of stock

Operating office equipment

Authorization of specialized scans

Dealing with Medical Aid Claims and Authorizations

Pre – Authorizations

Claims to Medical Aid

Liaising with doctors, ward staff and patients

Rendering of support to senior staff

Receipting & Book keeping

Company : Mediclinic Howick Private Hospital

Position held : Unit Administrative Assistant

Period : January 2016- February 2020

Reference : 033*******

Manager : Selona Ramharack

RESPONSIBILITIES:

Answering of calls

Unit Administrator Medical and Surgical Ward A

Escorting patients to designated beds

Recording of patients Height and Weight

Capturing of ISM

Arranging Staffing on Kronos

Booking Appointments for patients

Liaising with doctors

Keeping nurses’ station neat and tidy

Compiling and Filing Discharged files

Recording of Credits and handing to pharmacy

Basic Understanding of Medical Terminology

Crediting of stock

Stock Control

Recovering of stock in designated ward

Booking Beds and allocating on AS400 system

Knowledge of medical terminology

Minute Taking

Operating of CRM system

Operating of SAP System

Company : Hibiscus Private Hospital

Position Held : Ward Clerk / Stock Controller

Period : March 2020 – February 2021

Reference Contact : Sr Farhana Mahomed

Unit Manager : 031*******/ 079*******

Responsibilities:

●Ensure Nurses station is properly maintained & stocked

●Ensure all documentation is completed and appropriately filed

●Clerical and secretarial duties

●Ensuring all stock control duties are performed

●Operating of Switchboard

●Daily billing and coding

●Accurate data capturing

●Assist with BI- Monthly ward stock counts are done

●Ensuring all stock deadlines are met

●Keeping track of stock and whereabouts

●Assisting Unit manager with monthly staffing

●Exceptional telephone etiquette

●Fully computer literate (word, excel, outlook and PowerPoint

●To ensure smooth running of the nurse’s station

●Professional communication with Doctors

●Booking of appointments e.g. X-ray & stepdown facility

Company Lancet Laboratory

Position Admin Clerk

Period March 2021 - Currently Employed

Duties Logging, Receiving And Shipping

Answering of calls

Doctor queries

Patient queries

Printing of results

Operating and knowledge of Meditech system

Cashiering

Banking

COMPUTER EXPERIENCE

Microsoft word

Microsoft Excel

Pastel 5.2

COURSES

Course : Homecare

Place : Sunfield Home

(Certificates handed upon Request)

PERSONAL

I believe that I am a hardworking and dedicated worker. I am able to communicate with people on all levels, I believe in loyalty and punctuality, I am also a very hardworking and helpful individual and honesty plays a big role in my life. I am a conscientious, enthusiastic and highly motivated person who is reliable, responsible and hard working. I have the ability to work with a team as well as independently, and excellent interpersonal skills with dealing with customer issues.

I am also trustworthy and I believe that hard work is the key to success.

Contact this candidate